PFP Energy phone scam?

I’ve been having a private number call my mobile several times a day since Thursday.  I normally ignore these calls but I’m waiting for a medical appointment so decided to answer the call this morning.  It was from my (business) energy provider?..... explaining that because businesses were closed because of COVID they were moving people like me onto lower tariffs.  I’m now incredibly uneasy about what I told the caller.  During the call his blurb was interspersed with questions.  He asked if he could take a password so I could access the account if ever I had a query.  He asked my business name and address.  He asked my home address and how long I’ve lived here.  He asked if I had been closed during lockdown.  He asked my name on the account and email address.  After the call ended he rang back five minutes later to ask my date of birth.  I questioned that then for some reason gave it anyway.
My question is have I been stupid and what should I do?  I’ve rang PFP to check if this was a legit call and their systems are down, just my luck!! I’ve also rang my bank who weren’t that concerned as I didn’t give out any bank details.  Could this be a scam using my details perhaps?


  • JJ_Egan
    JJ_Egan Forumite Posts: 20,281
    Part of the Furniture 10,000 Posts Name Dropper
    edited 2 March 2021 at 3:13PM
    Hijacking a energy account is what's happening at a guess .
    It is a business account i take it .
    Post on Energy board for more advice .
  • pbartlett
    pbartlett Forumite Posts: 1,397
    1,000 Posts Name Dropper
    yes the scammer will use your personal info to switch your energy account to an expensive one.

    contact your energy company and check. do this daily.
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