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Praise, vent & warnings

Archives for February 2015

Vent: Scottish devolution ruining podcasts
I listen to the Money Box podcast from Radio4, and recently I've noticed that there is always a Scottish representative on the live phone ins. I don't have anything against Scots of course (quite like their accent in fact), but it does highlight how far the increasing devolution has removed Scotland from the rest of the…
And this is why you should ALWAYS check your receipt...
Just wanted to share my experience- hence the vent. I know about the interminable supermarket threads, so before I start I just want to make clear it's purely a cautionary tale- I'm not trolling and neither am I out for anything. Today OH and I did our weekly shop at Asda as we do every Saturday. The only different things…
Parcelfarce
Ordered something a few days ago, it was due to arrive Thursday, I was awake early and made sure front door to my block was unlocked(and postman arrived no problem as did DPD couriers) no card through door and for some reason instead of taking it back to depot they left it at a post office a mile away(instead of one 2…
Praise - Barclaycard
I don't often post in here, but I feel I have to given my experience with Barclaycard. First of all, a few years ago they were gracious (or daft?) enough to trust me with a £400 limit despite my appalling credit history - over time I was allowed to increase this to £1000. I then had some financial difficulties, and rather…
paying more due to non delivery
Hi all I was supposed to get a grocery delivery but Tesco failed to deliver it within their allotted time and in fact as I sit here two days later I am still waiting. Having phoned their help desk they have informed me that my shopping will cost more as deals that were on on Thursday are no longer valid. Am I entitled to…
Tesco Bank scam
Just received an email apparently from Tesco Bank, with logo etc., advising changes in interest rates. Clicking on link takes you onto a very authentic looking log-in page. It is a scam.
Advice on My Haus after two weeks and still not refunded
Hi All, please could someone advise, I brought my daughter these from My Haus online, I brought the wrong ones by mistake and my daughter re-sent them back 2 weeks ago, they have still not refunded my money back onto my credit card, I have rang them waited a day for someone to get back to me to no avail. so I rang again…
IJT Direct flyer prices lower than reality
Our old friends IJT Direct again. Got a printed booklet of their offers yesterday in the post, as far as I can see none of the stuff is available for the prices shown even after their discount code shown in the booklet is applied, often its more than £10 higher. How do they get away with it?
BT Broadband FIBRE
Took out a deal with these clowns on the 8th Feb. Paid my £36.95 upfront fee. Arranged my install date etc. Received a phone call telling me they had to put it back by over a week. So I cancelled. I received a text confirming this, also confirming my refund of £36.95. I rang their callcentre that night to confirm my order…
Cold Calls
Hoping someone can help. I keep getting cold calls on my landline from a PPI reclaims company. It just shows on my phone as 'Out Of Area' so I can't just block it. They leave a recorded message on my answer phone every time stating the usual rubbish. Amongst other options they say I can Press 9 to be removed from their…
Sainsbury's on line carrier bag charge
Used Sainsbury's on line service for the first time today for an elderly handicapped neighbour. She was charged for EIGHT carrier bags at 5p each and yet all her shopping was delivered in just ONE. Surely this cannot be right that they are charging customers for something they did not receive? Will not be using Sainsbury's…
Fotosense - Beware
I chose Fotosense to order a camera accessory listed as "in stock". A week later and status was still "processing". I inquired as to why it hadn't been sent and was told they have non in stock and that they would send it at the beginning of the following week. After a few days of receiving nothing I then had a reply saying…
CitizenCard warning.
My wife recently paid £15 for a citizen card, which gave the impression that it was acceptable everywhere as proof of ID. However, when she tried to use it at her branch of Natwest, they would not accept it, saying it was company policy. My wife then tried to contact Citizencard via their website, and was unable to do so,…
RM £8 Customs Charge on £10 order
I know the £8 customs fee is an oft-queried fee, but I'm not even sure I should be paying it. In total, I've been asked to pay £13.95 on an order than cost $15.85 (about £10) - of which $5 was the item & $10 was shipping. I've asked the person who sent it what they declared as the value, as RM's website implies that if the…
Victoria Plumb delivery
Am I in the right place? Hopefully! Have had my eye on a Victoria Plumb bathroom wall cabinet for ages - reduced to £139.99. They want £34.99 to deliver it!!!! I am still actually reeling. I have spoken with two people there who both say even though its size and weight mean it falls in the 'small item' category with £7.99…
Amazon email warning
Not sure if this is the right place but if not can someone please move it to where it will be seen. thank you :DThis came through this morning with link, please do not click on the link I have contacted amazon and they have checked my account please be warned Thanks for visiting Amazon.co.uk! Per your request, we have…
SCAM - Slimgenix Pro & Cleanse EFX - Help Needed Please
Deleted!!!
Malcolm Rifkind and Jack Straw more scum politicians
It seems that poor Malcolm Rifkind struggles on his paltry £67000 a year salary so he flogs access to contacts as a lucrative sideline. Apparently this is justified by him on the basis that, as a lawyer, he could earn much more outside the commons. WE'LL FLAMING WELL GO AND BECOME A LAWYER THEN! Same with Jack Straw. These…
eBay/Paypal scam?
I'm new to eBay and have one item listed (activity tracker). I put it in auction and started the price at £30. A few people have bidded and it's currently at £36. Then I got a message from someone in the US with no eBay history and who had joined not long ago. They offered me £100 and wanted me to send them a Paypal…
PC warning scam - BT not Microsoft
Got one of the usual calls about a problem with my PC this morning but this one claimed to be from BT not from Microsoft. Not heard them use BT before. Joe

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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