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Advice on My Haus after two weeks and still not refunded

oddies
oddies Posts: 10,013 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
edited 27 February 2015 at 12:35PM in Praise, vent & warnings
Hi All,
please could someone advise, I brought my daughter these from My Haus online, I brought the wrong ones by mistake and my daughter re-sent them back 2 weeks ago, they have still not refunded my money back onto my credit card, I have rang them waited a day for someone to get back to me to no avail. so I rang again this morning and she said I need to confirm with the warehouse they arrived ( my daughter rang them to check they had arrived safe and was told they had ) she has proof of posting. this lady saying it can take another 28 days to refund my money.. :mad:....is this right and if not what can I do please.
Charles Eames Faux Leather Seat Pads For Tolix Style Chair
· Colour: Apple Green £11.994£47.96forums.moneysavingexpert.comSub Total£47.96Delivery£4.95VAT£8.82Grand Total£52.91


ps. for god sake do not use this firm it's dire in my book :(
2016 Jan Wins: 9ct white Gold Diamond Necklace £530.00, Doro Easy phone. April: Hotel Chocolat Easter Egg. May: £1,000 spend @ laredoute. June: Alton towers family Ticket & In the Night Garden Toy.

Comments

  • lincroft1710
    lincroft1710 Posts: 19,037 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Yes it is not uncommon for 28 days to pass before your cc account is credited.
    If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales
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