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luton trade centre.com - Beware !
I decided a while ago to look for a second run-around and I came across this company online http://www.lutontradecentre.com/Home.aspx selling a VW Golf 1.6 (Auto) FSI 07 plate. I turned up and had a nose around the vehicle and although slightly concerned by two extremely tiny issues I dismissed these due to the age of the…
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Outstanding Customer Support from trueCall
I've had a trueCall call blocker for under a year, and I have been really happy with the peace and quiet it has brought. I recently posted on the trueCall community forum, about some odd phone calls that had been received overnight (29 between 01:30 and 04:30, unfortunately two came through) and asking for help with some…
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Orange / EE incompetence
A couple of months ago I noticed increases in my orange mobile charges. It took 4 long phone calls to get to the bottom of it and in the end it turned out that they'd just put prices up and I wasn't aware. The point is though that The 3 customer service bods didn't understand that and all assured me it was a error would be…
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Asda car insurance - a warning
I recently took out car insurance with Asda. (To start in 3 weeks time.) After filling in the normal details and paying in full for the insurance, the "welcome" e-mail received seconds later demands copies of driving licences, and also written proof of NCD - in spite of having been given my current insurer and policy…
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Don't often rant...but really!
[IMG][/img] Why do people (in this case two of them) think it's OK to park in such a stupid, inconsidered and rude manner? No, not a real question cos I know that they are stupid, inconsiderate and rude, just feels better to see it written down. :mad: Another cup of coffee is needed.
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Tesco Homephone & Broadband; 18185.com; TopUpNow; Plusnet.
I signed up with Tesco towards the end of February for a year but have now switched to Plusnet because the Tesco service was not very good. It took a lot longer for the broadband to 'settle down' than they said it would, but even then it tended to freeze easily and regularly and was slow to load pages up. Also Tesco said…
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Well done Currys / KNOWHOW!
“LG Life’s not so Good” TV developed fault just after 2 years.........! Sent an email to Currys and got a response: ‘As a company, we do understand our obligation to provide a remedy for products that fault following the expiry of the guarantee in certain situations. I do appreciate that manufacturing defects may not…
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Marks and spencer - pitiful customer service
For 4 years I haven't used M & S due to poor quality and dreadul customer service However as a birthday gift, my girlfriend bought me a M & S jacket On the third wearing, I noticed a seam was split (not torn, patently a case of poor manufacture) I returned asking only for repair - the response I got included 'We have…
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JustFab UK don't have JustFab customer service!!
I have tried searching for this company but couldn't find anything....but STEER CLEAR!!! What a nightmare!!! Chose some boots with their half price offer of £17.50, parcel never arrived although they took the money pretty fast from my account. Emails to their customer service were totally ignored. I then had emails telling…
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Are Tesco always this aggressive?
I only ever go to the big Tesco for Cadbury Chocolate Cream Cake because it isn't stocked anywhere else so was there last weekend. I thought I'd look for plastic cutlery as we're having the whole family over for a birthday party and Asda only had 2 packs, couldn't find any but saw some teaspoons reduced from 75p to 25p, so…
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Hungry House only want good feedback
We ordered a chinese takeaway through the hungry-house website It was Awful the food was cold items were missing the sweet and sour had no sauce and my son felt poorly after it. HH asked for feedback which I said " the meal was awful and cold" this was the reply Thank you for sharing your opinion of Yum Yum after your…
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Wonga are not very professional
I applied for a loan at the weekend & am still awaiting a referred decision! The most crazy thing is that I would be paying it back this weekend so it would be madness for them to continue considering my application. I asked them to stop processing my application but their email system is woeful and am getting nowhere.
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Birchwood Kia, great service.
Put the Picanto in for its first service yesterday. Took just an hour, including the valeting. Can't fault that.
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Parcelforce ongoing and escalating issues.....
Really just asking if any forum users have any contact details or address for written complaints to Parcelfarce, we have struggled with them in our area for a considerable time now, and they are very good at concealing any proper contact details for complaints - no head office details, no physical address to write to,…
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Anyone having trouble with Natwest website? Hacked?
Just tried to log onto my online banking. It said I put in the incorrect details and my account had been locked (after one try... you usually get at least another go) It first asked for my name, DOB, email address and postcode. I put those in. The next page asked for my account number, sort code, card number and card…
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Trials and tribulations of a catalogue deliverer..
I have been delivering catalogues for a well known furniture store. It doesn't pay much but I do it as my day job pays a pittance and I need to keep a roof over my families heads.. Most people I met whilst delivering are nice and I stop for a chat, but there are a fair number of people out there with a major axe to grind.…
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pensions telephone scam
Apologies if this has already been posted but just a warning on scam callers saying they are from the pensions service. My Mum received this call which stated they were refunding an underpayment from last years winter fuel allowance and (of course) required her bank details. stating she did not have access to an account…
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Grrrrrrrrr Vax
I purchased some cleaning solution direct from the Vax website aprox 2 weeks ago on a standard 3-5 working day delivery. After the 5 working days were up I contacted them and they said it was dispatched that day. A couple of days later and still no delivery, so called again for them to say it hadn't been sent but it will…
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Bon Marche vouchers - check first!
If you're planning to give/send someone a paper gift voucher for Bon Marche, check first that they have a branch near them. I was given a voucher last month, my local store has been closed down and I don't have another one anywhere within a sensible distance that won't cost me a fair amount to travel to on a special trip.…
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Babz Media - eBay seller - shoddy Cust Serv.
Beware of Babz Media ! I purchased a cyclone media player 3 from Babz Media back in April of this year (2013) of which has now become defective in August. I contacted the retailer via eBay messages and I was told to return the item so as they could inspect and return to manufacturer to establish exact kind of fault. Item…
