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Outstanding Customer Support from trueCall
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MrsAtobe
Posts: 1,404 Forumite
I've had a trueCall call blocker for under a year, and I have been really happy with the peace and quiet it has brought.
I recently posted on the trueCall community forum, about some odd phone calls that had been received overnight (29 between 01:30 and 04:30, unfortunately two came through) and asking for help with some settings. Two days after my original post, I receive an email from their support team, giving a probable explanation, as to the cause and also asking me to keep them informed if we received any more.
Brilliant customer support, contacting me even though I haven't asked for help from them. Thanks and well done!
I recently posted on the trueCall community forum, about some odd phone calls that had been received overnight (29 between 01:30 and 04:30, unfortunately two came through) and asking for help with some settings. Two days after my original post, I receive an email from their support team, giving a probable explanation, as to the cause and also asking me to keep them informed if we received any more.
Brilliant customer support, contacting me even though I haven't asked for help from them. Thanks and well done!
Good enough is good enough, and I am more than good enough!:j
If all else fails, remember, keep calm and hug a spaniel!
If all else fails, remember, keep calm and hug a spaniel!
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