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Thornton prices!!!
We have a Thornton chocolate shop still left on our high street, although it calls itself a Thornton Outlet store now and advertises good discounts on Thornton chocs. Bought a Christmas Selection box there yesterday at a discounted price of £5.39. Was in Asda today and same box was priced at £5 AND was on offer at 3 for…
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cadbury
just want to prasie cadbuy customer service. i found a small stone in my bar of fruit and nut bar. rung up they sent my a bag to put in. got a letter this morning with a £15 voucher attached. i was only expecting to get a free bar. but well done cadbuy
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Marks & Spencers Quality
In terms of clothes anyway, its really gone down the pan. I bought a mostly synthetic 'Made in China' jumper from there recently for £39.50 (not cheap), looked gorgeous on the rail. Two light wears and it's pilling and bobbling all over the arms so it's going back for a refund. I remember back in the 90s, getting gorgeous…
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What has happened to Heinz Baked Beans?
I fancied Beans on Toast last night but was very disappointed with the beans. What's happened to Heinz Baked Beans? The beans themselves seemed smaller and paler than normal, not the fat glossy haricot beans you expect from Heinz. The sauce seemed thinner than Heinz used to be and the taste, well, there really wasn't a…
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Do call centres actually delete personal details on request?
Getting a few calls from Kantar Media regularly. Told them today I want my details removed- do they usually comply?
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What on earth are Tesco playing at?
Today me and my wife went shopping in Tesco. We parked the car in a normal space and proceeded into the store. We were not accosted by a security guard and were not thrown to the ground on the way in! On the way round the store the staff were courteous and helpful and at no point were we accused of shoplifting. The shelf…
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Royal Mail Recorded Delivery Signed For Naughty Postman...............
Hi all I have received my post today and amongst it was something which was sent by recorded delivery and needed to be signed for. Both myself and my partner were at work so I decided to use the tracking number to see who signed for it. It was supposedly signed for by me although the signature is not mine. Now I assume the…
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Sarabec Amplified telephone
I've just taken delivery of an amplified telephone from a company called SARABEC. It's an Amplicomms PowerTel 60 Plus, billed as just about the loudest phone you can buy. I set it up according to the manual, but there's no amplification at all. In fact my old non amplified phone is louder! I emailed SARABEC and they said…
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well done john lewis
I recently placed an small order with john lewis, which I didn't receive. I didn't have time to chase it yet, but yesterday I received a phone call from someone asking if I had received the item, because their system showed that there was a glitch and some information was missing. It's never happened to me before, I've had…
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DPD Couriers
Have had a few things delivered by them recently. They seem to be a cut above the others. You have an option to change the day and they text/email the delivery slot before they come. Good service compared with some.
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tesco clubcard exchange big rip off
I thought I would find another post headed this but maybe it is just me so sorry in advance if it is. Was really excited about the exchange as it saved me a packet at Christmas last year. This year everything I look at seems to be unavailable or not in the exchange even though its category is or so limited (wine). Tried to…
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Argos - Do they use our money for cash flow?
I am so furious with Argos. In August I ordered a garden set in the sale for £149.?? with delivery. Argos take your money at order point not on despatch. Delivery was for the 25th September. A couple of days before delivery I had a call to say delivery was delayed and they would ring with a new delivery date. In October I…
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Apple Store - Metro Centre
Had my first ever experience of actually buying something from an Apple store today. Needed replacement headphones for my Ipod (bought from Currys). I talked to two members of staff, both we're very courteous and seemed happy to be helping me. A big change from other stores I have been in recently, where the staff act as…
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Miserable royal Mail
Just had to go pick up a Birthday card sent to my son due to insufficient postage, its was only owing 9p but they put another quid on as a fee for not delivering your post and making you go get it yourself :mad: It seems it didn't make it as a letter due to it having a small birthday badge stuck on it in one corner so was…
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tesco online
I am noticing 2 issues. 1 - is that products randomly dissapear of the site, some products show for a few weeks then gone bam. On the phone they told me my local store is out of stock and which store it was, went there and plenty of stock, manager played dumb when questioned about it. 2 - guide price is often wrong and…
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Barbour website warning
Wanted to buy a National Trials Barbour Jacket for my daughter for her birthday. Trawling through the various websites, I came across one selling the said barbour jacket at £140. (Its on the official website at £300, although other websites were originally selling it for about £150, but say it is out of stock or…
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Get Your Act Together Tesco
From time to time (possibly to often!) we buy Tesco Wine by the case. We order this online and receive an email confirmation which shows the number of Clubcard points earned. When we received our quarterly Clubcard vouchers early this month there seemed to be less than expected. We therefore went online to check our points…
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Office shoes/ Yodel
Dd (15) ordered a pair of shoes from office last month . They failed to turn up . After numerous phone calls and emails we have now been told the shoes where delivered and signed for by a male in his 20's . No male in there 20's lives here . They also claim that the courier has been back (20 odd days later) to confirm he…
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Apple TV
I bought my apple tv about 6 months ago from a store in Swansea and after a recent update it stopped working my son who works in Cardiff went to the Apple store there and they were so good they apologised and gave him a new Apple tv so thank you Apple for such a good service.
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M&S nightwear offer, incorrect discounts on invoice
I bought some items and noticed the discount is incorrectly applied so emailed them before completing the order they replied stating I was right and the discount applied was incorrect, seems to be a computer glitch they said go ahead and we will adjust the invoice accordingly. they never did and have not replied to any…
