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Praise & Vent: Appliances Online & Currys
Vent: Took my elderly Grandfather to Currys today to choose a new washing machine, his faithful 21 year old machine has died. It was a Bosch so in his mind he wanted another Bosch but told him he had to go with what his budget would allow, which was about £300 all in. Had a brief look round before being approached by a…
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Delivery to Northern Ireland!
Trying to order a load of presents for Family for Christmas and get them sent to NI. Tried to order with one online retailer who offer 'free UK delivery over £50!' - except when you try to check out with an NI address, they slap £14.70 on!! NI is part of UK and if Royal Mail prices are the same for 'mainland' and NI, why…
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Has Quidco ever paid anyone?????
Might be a bit naieve Made 2 purchases via Quidco £30 disc on my car insurance from Churchill - after about 6 months i asked what was happening with it (I dont know/understand the process to be honest) - got a reply which in substance said whatever happens will happen (no guidance at all) now 9 months on it now says…
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Warning - tesco rewards vouchers in Cafe Rouge
Official MSE Insert: If you've arrived from Google, you may find our regularly updated Cafe Rouge vouchers deals page helpful. Back to the original post... Just a quick warning that Cafe Rouge have changed their menu and no longer accept tesco rewards vouchers if you have purchased one of their 'plats rapides' I think it's…
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Vodafone issues
Been with them many years, got invited to upgrade over the phone, big mistake! Was told if my husband did as well we would get a discounted package. What happens? My husbands phone gets ordered, mine doesn't and no discount. I gave them a chance and they continued to mess around. I wanted to tell them to stuff it, but my…
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Littlewoods - Praise !
Had some great customer service from Littlewoods ........ Bought a Fryer , online , and had it for about 3 weeks when the lid developed a fault which meant the lid would not close ! On phone to C/S about 10am wednesday morning to make the "returned item" call , lady on phone went through all the things i should be aware of…
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Vent - I hate mobile phone companies
I hate mobile phone companies. I have been an Orange Pay As You Go customer since 2002 and everything in the world was rosy. I decided to get modern with a good phone, and give VodaFone a try in 2010. In didn’t start well as they sent the phone to the wrong address (https://forums.moneysavingexpert.com/discussion/2810504)…
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Amazon bogus Sellers Beware
This is very important and can you please share this: Can folk please watch out when buying items from sellers on Amazon and double check reviews before buying anything, and never buy from sellers that have little reviews or non, and also never buy from sellers that have only one thing on their storefront. They are bogus…
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New scam happened to me this morning
This happened to me yesterday morning and as it would take me for ever to type it this is a similar description to the call I got: PLEASE READ AND BEWARE PLEASE PLEASE PLEASE READ!! Received a phone call from BT, informing me that he was disconnecting me because of an unpaid bill.. He demanded payment immediately of £31.00…
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Online prices change if you've looked at item before
Not sure if this is the right place, so apologies in advance if I'm wrong. I saw the brief news report this week about some online stores increasing the price of an item if they record the fact that you've looked at it before. I just wondered what everyone thinks and what we can do about it? I shop online a lot and tend to…
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Telephone Scam - Offline Computer Check
Just wanted to let people know that a couple of weeks ago I had a call from a company called G Results who told me that my computer had an error and that they wanted to run an offline computer check to fix the problem. I'm a computer engineer so after listening to them waffle on for a little bit I straight asked them if…
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Letter from Town and City Parking Ltd (Asda)
I just received a letter from Town and City Parking Ltd claiming I was given a ticket last month for parking in Asda and the discount period is now expired, telling me to pay £60. This was a shock as I didn't see a ticket on the vehicle on the date it claims I was issued one. At first I thought I might have been issued a…
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1&1 - Unbelievably Bad - PLEASE AVOID THEM
I'm currently in a dispute with 1&1 which goes along the lines of this: I've been a customer of theirs for about six months, I get hosting and a domain name from them. I work during the week, but during the end of September, I started getting calls on my home phone about their newfangled 'Plus' package. Eventually, when I…
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Praise for Dougfield Plumbers Supplies, Penryn, Cornwall
Recently bought a new bathroom from them. Friday evening noticed possible fault with shower tray. Called on Saturday morning, message left for salesperson to deal with on Monday. Site visit on Wednesday, new shower tray arrived 11am on Friday. Now THAT is what I call customer service!!!:T:T:T If you're in the South-West…
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Totally Incompetent Couriers
Two different couriers cocked up in one day! How many Christmases are they going to ruin again this year I wonder? Email this morning from Apple : 'We are sorry you weren't in to receive your delivery yesterday. Kindly contact TNT to rearrange redelivery'. WHAT? Firstly, there were 3 of us at home all day (me, my PA, & the…
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Tesco - Vent
I visited a store this afternoon in Bracknell to purchase some heaters I had seen online. I checked stock in branch and it showed available –see attached. It stated it was available today. I saw some stock on an end priced at £20 but assumed it was a pricing error and took two to the till. I was surprised when I was…
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In court over breach of bail conditions - being tagged.
Posting it in here in a bid to get help, seen as though the 2 responses i've had in the other forum have been a total waste of time. Basically without getting into the hows & whys, my brother is now tagged. The G4S folk came round last night to tag him. They had him going into every room to sync it & when it flashed once,…
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Staples does not make it easy
Placed an order on-line in the UK on the Sunday with next day delivery (expecting realistically to arrive on the Tuesday). Had an email on Monday from their despatch team to call, they had missing info (even though all the info is correct on my account), but that it would be dispatched and arrive on Tuesday. Nothing on…
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Boyes store
Anyone know whats happening to Boyes? (northern and eastern chain of small department stores for those that don't have them.) Our local store has been refusing to accept debit and credit cards for at least a month. It's cash only, not sure whether this is chain wide. They claim its a 'problem with the machines'. This…
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LateRooms.com - cancelled booking!
Just have to vent about LateRooms! My sister booked a room at a London hotel for a week in December through LateRooms, because they were about £5 cheaper than the next website. Order confirmation was received by email. Three days later, she receives a second email from Laterooms saying that unfortunately there is no…
