Miserable royal Mail

sillygoose

Just had to go pick up a Birthday card sent to my son due to insufficient postage, its was only owing 9p but they put another quid on as a fee for not delivering your post and making you go get it yourself :mad:

It seems it didn't make it as a letter due to it having a small birthday badge stuck on it in one corner so was elevated into the world of small packet for which the extra cost at first class would have been another 30p

The lesson here is avoid buying/sending cards with badges as a letter now is only allowed to be 5mm thick. I just dug out my trusty digital micrometer and measured my letter it was 6.2mm in about 15% of its area. just 1.2 lousy mm over!

They even have a little slot to show you if its too thick, was tempted to stamp on the offending corner so it then fitted and insist they now deliver it for free.

Miserable Royal mail birthday scrooges. Bah humbug on you!

whitewing

Cards that I have bought for Christmas usually have a notice on the back that says if it is a large letter. So I blame the person who sent it to you, not Royal Mail.

sillygoose

whitewing wrote: »

Cards that I have bought for Christmas usually have a notice on the back that says if it is a large letter. So I blame the person who sent it to you, not Royal Mail.

I don't contest them doing their duty as it stands.. but 5mm is ridiculous, 8 at least, or a total limit figure derived from multiplying the 3 dimensions (within limits).

Hermione_Granger

A few points.

sillygoose wrote: »

Just had to go pick up a Birthday card sent to my son due to insufficient postage, its was only owing 9p but they put another quid on as a fee for not delivering your post and making you go get it yourself :mad:
You do not have to go and get it yourself, You can return the card with the fee or simply pay it online. In both cases the letter will be delivered when the fee has been paid.
It seems it didn't make it as a letter due to it having a small birthday badge stuck on it in one corner so was elevated into the world of small packet for which the extra cost at first class would have been another 30p
The lesson here is avoid buying/sending cards with badges as a letter now is only allowed to be 5mm thick.
The 5mm "Large letter" sizing has been in place for at least 2 years now
I just dug out my trusty digital micrometer and measured my letter it was 6.2mm in about 15% of its area. just 1.2 lousy mm over!
1.2mm or to put it another way, 24% over the limit.
They even have a little slot to show you if its too thick,
And if the person sending the card had used this "little slot", the problem would have been avoided.
was tempted to stamp on the offending corner so it then fitted and insist they now deliver it for free.
Miserable Royal mail birthday scrooges. Bah humbug on you!

Abbafan1972

My Mom for some reason last year posted our Christmas cards (we live close to each other), she sent 3 separate cards and one got detained at the delivery office because it was just slightly over and was a large letter. Hubby wasn't very happy as he went to get it.

My Mom hadn't noticed that it had "large letter" on the back. :mad:

sillygoose

A few points.

Quote:
Originally Posted by sillygoose
Just had to go pick up a Birthday card sent to my son due to insufficient postage, its was only owing 9p but they put another quid on as a fee for not delivering your post and making you go get it yourself
You do not have to go and get it yourself, You can return the card with the fee or simply pay it online. In both cases the letter will be delivered when the fee has been paid.
Yes probably in time for the next birthday
It seems it didn't make it as a letter due to it having a small birthday badge stuck on it in one corner so was elevated into the world of small packet for which the extra cost at first class would have been another 30p
The lesson here is avoid buying/sending cards with badges as a letter now is only allowed to be 5mm thick.
The 5mm "Large letter" sizing has been in place for at least 2 years now
and we are supposed to remember every little detail in life? common sense suggests a simple card is a letter not a parcel
I just dug out my trusty digital micrometer and measured my letter it was 6.2mm in about 15% of its area. just 1.2 lousy mm over!
1.2mm or to put it another way, 24% over the limit. I will remind Uncle to take his micrometer to the card shop next time.
They even have a little slot to show you if its too thick,
And if the person sending the card had used this "little slot", the problem would have been avoided. I am sure he would if there was one fitted to a post box but I suppose as it seemed to fit the slot on the box he assumed it to be OK.
was tempted to stamp on the offending corner so it then fitted and insist they now deliver it for free.
Miserable Royal mail birthday scrooges. Bah humbug on you!

mattyprice4004

I send out about 10 large letter items a day, but I think I'll just stick normal letter stamps on now. I can't be expected to remember every detail, after all.

Seriously though, this is very common knowledge. Id rant about the wally that didn't apply the correct postage rather than RM doing their job.

gazebo

I'm not certain, but I think the sizing for letters etc has actually been in place since 2006 - so it's not just happened in the past two years or so.

wealdroam

gazebo wrote: »

I'm not certain, but I think the sizing for letters etc has actually been in place since 2006 - so it's not just happened in the past two years or so.

That's right... 21 August 2006 to be precise.

Not that I "remember every little detail in life".

custardy

gazebo wrote: »

I'm not certain, but I think the sizing for letters etc has actually been in place since 2006 - so it's not just happened in the past two years or so.

yup,wonder if folks will still be whining after 10 years

Jeff_Bridges_hair

sillygoose wrote: »

A few points.

Quote:
Originally Posted by sillygoose
Just had to go pick up a Birthday card sent to my son due to insufficient postage, its was only owing 9p but they put another quid on as a fee for not delivering your post and making you go get it yourself
You do not have to go and get it yourself, You can return the card with the fee or simply pay it online. In both cases the letter will be delivered when the fee has been paid.
Yes probably in time for the next birthday
Now you're just being silly
It seems it didn't make it as a letter due to it having a small birthday badge stuck on it in one corner so was elevated into the world of small packet for which the extra cost at first class would have been another 30p
The lesson here is avoid buying/sending cards with badges as a letter now is only allowed to be 5mm thick.
The 5mm "Large letter" sizing has been in place for at least 2 years now
and we are supposed to remember every little detail in life? common sense suggests a simple card is a letter not a parcel
Thats right its not a parcel, its a LARGE letter, you seem to be confused by this concept.
I just dug out my trusty digital micrometer and measured my letter it was 6.2mm in about 15% of its area. just 1.2 lousy mm over!
1.2mm or to put it another way, 24% over the limit. I will remind Uncle to take his micrometer to the card shop next time.
Being silly again, Uncle could always just use the sizing guides that are provided at every Post Office to check the size before posting.
They even have a little slot to show you if its too thick,
And if the person sending the card had used this "little slot", the problem would have been avoided. I am sure he would if there was one fitted to a post box but I suppose as it seemed to fit the slot on the box he assumed it to be OK.By your logic then I could post something as large as a VHS tape or DVD player and not be expected to get charged for sending a parcel.
was tempted to stamp on the offending corner so it then fitted and insist they now deliver it for free.But that would be even more silly as you would have ruined your sons card and badge, how very mean of you.And you still wouldve had to pay the fee to get the card off them to stamp on it.
Miserable Royal mail birthday scrooges. Bah humbug on you!

Yes,miserable RM, what meanies for people not following some simple rules in place to ensure that they are not taking stuff all round the country that does not have the correct postage on it.