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Miserable royal Mail

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Comments

  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Many never arrived, lost in the post.

    Except it was sent out as an unaddressed item
    hence it never truly entered the postal network
  • kbrumann
    kbrumann Posts: 112 Forumite
    I use the Royal Mail's own Smartstamp software and I find the lack of clear guidance on the different tariffs frustrating. With the different rates for national and international mail it is never clear in the product what maximum size and weight is covered.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    kbrumann wrote: »
    I use the Royal Mail's own Smartstamp software and I find the lack of clear guidance on the different tariffs frustrating. With the different rates for national and international mail it is never clear in the product what maximum size and weight is covered.
    international mail doesnt go with PIP?

    The UK sizing is shown here

    http://www.royalmail.com/royal-mail-you/size-weight-formats-mail?campaignid=pip

    international is here

    http://www.royalmail.com/delivery/delivery-options-international/airmail/prices
  • korky69
    korky69 Posts: 525 Forumite
    sillygoose wrote: »
    Just had to go pick up a Birthday card sent to my son due to insufficient postage, its was only owing 9p but they put another quid on as a fee for not delivering your post and making you go get it yourself :mad:

    It seems it didn't make it as a letter due to it having a small birthday badge stuck on it in one corner so was elevated into the world of small packet for which the extra cost at first class would have been another 30p

    The lesson here is avoid buying/sending cards with badges as a letter now is only allowed to be 5mm thick. I just dug out my trusty digital micrometer and measured my letter it was 6.2mm in about 15% of its area. just 1.2 lousy mm over!

    They even have a little slot to show you if its too thick, was tempted to stamp on the offending corner so it then fitted and insist they now deliver it for free.

    Miserable Royal mail birthday scrooges. Bah humbug on you!

    would you have been so upset if after paying the insufficient postage it turned out to be some junk mail?
    i always think this is done as a deterrent,
    after all, RM as got to pay someone/something to pull the letter out, still send to relevant office, then pay someone to fill the card in, then the posty has to deliver it, lot of extra work for a quid don't you think?
    even better when the customer comes running down the street hurling abuse because the posty didn't knock when posting it!
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