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Well done Sainsburys!
It's not often you get to praise a big company, they all seem to be obsessed with extracting as much cash from your pocket as possible with not much care taken over customer services. But recently I had 2 instances where Sainsbury's proved how good they can be. Firstly we had bought the BOGOF offer on the fireworks (with…
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Praise for Currys & PCWorld
Sent a few emails to the Currys/PCW CEO with regards faulty products bought from their store. There was no debating and no negotiating...Currys just asked us to take the products back to our local store and we got a refund based on a 6-year depreciation calculation. Used one of the refunds to get a new TV, which cost us…
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Scam/Fake Website
Hi, Iv been looking at this site to bu my girlfriend a pair of Timberlands; www.discountfootwear.co Has anyone used this? Bit wary of using a new site that iv not heard of before. Many thanks!
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Warning: Telephone Banking Scam
Hello I just wanted pop this on here. I do frequently get calls about PPI, home insulation, surveys etc, I'm always polite but always say 'No' Tonight I had a different one, picked up and said hello as usual. The caller asks for me by name, so I say 'speaking'. Man on the other end says 'oh, Miss JB, I'm am very glad of…
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Strictly Beds & Bunks - World Class Bad Products & Service
Hello, I'm a newby here so please be gentle. Hope i'm posting this in the right place, forgive me if not. I wanted to take the time to share with you an experience of the pure comedy of dealing with this company, if I had the energy I would be upset but you only go around once so what is the point? My Mrs and I had a…
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Vent - Debenhams Lancome GWP
I'm truly miffed at Debenhams! I was looking to order some Lancome make-up items last night, and saw on the Lancome section on the Debenhams website that when you bought 2 items from the range, that you get a 'free' Gift With Purchase, worth £58 Seeing this, I ordered from Debenhams as I thought the gift looked good, and…
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India's greatest export
Telemarketing and spam calls of course! Got a new one today, not to fix the virus on my pc, not to reclaim PPI I never had, or the damages for the leg I have yet to break, not to insulate my loft..again.. not to carry out a survey of some sort, or any of the usual.. This chappy was offering me free electricity! now in fear…
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Before you go to SKY read this transcript from Customer services..
This is almost comical... This is a copy and paste from a chat on SKY Broadband page: You: Hello Kirty: Hi Kirty: How may I help you today? You: I have Orange Broadband at the moment Kirty: Ok You: If I change to Sky will I be without Broadband while the changeover takes place? Kirty: The day it is transfere on that day…
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O2 Broadband
Praise for O2 Broadband I have a mobile phone with O2 Simplicity at £10.00 per month, no contract. Because I have an O2 Mobile, I get half price O2 Broadband. £7.50 a month, instead of £14.00 O2 have a free helpline number. O2 have a UK call centre, where you are understood, and they are helpful. I have been with them for…
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Refused access to tesco store - warning
I have been shopping in Tesco for as long as I can remember and have been going to the same store for nearly ten years now. Today I nipped into the store just to pick up a few things, parked the car and headed to the store entrance. Upon entering the store, a security guard suddenly rushed over from his station and stood…
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Praise for O2 Broadband
I have a mobile phone with O2 Simplicity at £10.00 per month, no contract. Because I have an O2 Mobile, I get half price O2 Broadband. £7.50 a month, instead of £14.00 O2 have a free helpline number. O2 have a UK call centre, where you are understood, and they are helpful. I have been with them for over 4 years and I am…
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H&M Grrrrrrrrrrrr
Placed order 29th October, confirmation email stated 3-4 days for delivery....and guess what still not here Sent email to Customer Services, and I am still waiting for a reply. In the time it has taken them, I have placed numerous orders with large and small companies, and had delivery within 2/3days at the most. I just…
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Hearing Difficulties & Littlewoods
I suffer hearing difficulties, particularly on a phone. If I email a company for information I invariably get an email back asking me to phone them usually on a premium phoneline. I have a faulty item at home that I wish to return to Littlewoods. I emailed them & asked how I did this & got the usual standard reply asking…
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Praise - L&S Engineers, Walsall
I ordered a replacement chain for my chainsaw from L&S Engineers' website. It arrived 3 working days later, but when I came to fit it I realised that while it was a similar chain it was subtly different and wouldn't fit. I rang them up, they were very apologetic and said the correct one would be sent out that day. To my…
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Bignorman.com
I have noticed today that bignorman.com has closed its website.:T There were numerous reviews good and bad about this company and yet still even in these days it’s hard to decide which of the good reviews are indeed accurate. - I was cautious about this company, I even emailed them before (and after!) my “Canon” camera…
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passport people ...top job
i have just received x3 renewed passports and x1 first passport...i sent the forms off last wed and they dropped through the door this morning great service
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Dodgy seller on Play.com
I bought a DVD listed as very good from a seller on Play.com. When it arrived it's case had puncture marks all along the spine. It was tatty and obviously not caused in transit. I emailed the seller twice with no response. I have opened up a play trade case via Play and again the seller hasn't responded. My question is why…
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Quantative easing scam
On Friday 12th October, channel 4 news ran a piece on the government getting a wind fall of 3.5 Billion pounds. The 3.5B was given back to the government from the bank of England. The 3.5B is 1% of 350 Billion pounds of quantative easing. The !% is the fee the government has to pay the bank of england for providing this…
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Premier Inn Aintree
A praise for Premier Inn... Just spent a night in the Premier Inn, Aintree, for our wedding night. After a quick phone call, they allowed Hubby to check in earlier than the times stated, at no extra cost, Which helped the day flow easier. After the ceremony and reception, when we arrived in our room, we were greeted by a…
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Valued Opinions - unable to redeem Amazon vouchers because of Christmas?
I've noticed you haven't been able to select Amazon vouchers as a rewards option for over a week now on Valued Opinions, they claim they "are working as quickly as possible to restore them as a rewards option" but I'm wondering if it's been removed as it's now the run up to Christmas? I, personally, wouldn't blame Amazon…
