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very.co.uk delivered to wrong address but refuse to accept mistake
I am temporarily living in the north of England, I ordered goods from very.co.uk giving as my delivery address my address here in the North. They have incorrectly delivered the goods to my previous "account address", which is a long way from here. I have been having a futile email exchange for over a week now, where I keep…
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Barracuda Group rant..
A few weeks back we visited out local pub thats part of the Barracuda chain..we ordered and sat down. I gave my Baby his bottle and then went to get a highchair to sit him in, only both the chairs were awfully dirty. So Baby ended up staying in the pram the entire time. :( A while later we re-visited and again the chairs…
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De vere - naughty naughty!
Just a quick warning, I'm not sure this is allowed... I booked some rooms at a De Vere hotel over the phone, directly with the hotel. I paid with my visa debit card for my account which is in my name only, not a joint acc. All fine, no probs. My husband then phoned the same hotel to make a reservation on the same night for…
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Re returns to cotton traders
Hi, i have just ordered a few clothes from cotton traders . Some items were unsuitable and didnt look right, i had to go queue at the post office for 15 minutes to send them back at a cost of £4.50 . It cost £3.99 for delivery so that is £8.49 for just 2 cheap tops , i think its very expensive . It does say about returns…
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"The Claims Guys"
Just a headsup for anyone who gets a call from 02079807360 this is a personal injury company called "The Claims Guys". I took a call from them yesterday, pointed out I was TPS registered and they mumbled something about "Change in Law" and "Government" followed by they were "Authorised to call me!" 'Authorised by whom' I…
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United Kingdom Consumer Survey Warning
Yesterday I had a phone call from a Mary Powelel (? Her spelling, not mine) from the United Kingdom Consumer Survey (?) telling me I had to complete a mandatory survey. I asked for the company address (2 The Sanctuary, London, funny I thought that was a health spa) and the name of her manager (Ruby Marchant) and a variety…
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40 stone lady
After reading the story about the 40 stone mum who was rescued from her home by firefighters, I was amazed at how this poor lady could be left like that. How many times do the authorities need to fail before they actually sort themselves out!
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Comeuro.net Concerns
Has anyone had any difficulties with this company? I ordered a CD/Radio from them on 19th March 2010. They then sent 2 damaged units (packaging appeared undamaged) which I returned and then requested a refund. I've been waiting now since 17th April 2010. :mad: They've sent me one email since saying they've launched an…
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Complainig DOES work.
On Saturday, I ordered an exercise bike from Tesco for my mum. Was told that it would be delivered on 17th May between 7am and 7pm. 7.20pm, and no delivery, I phone-up and get told that 'the warehouse forgot to load it on the van, it will be delivered tomorrow'. I pointed-out that my parents made a special effort to get up…
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Bed bug bites from hotel in Hounslow
Just back from a weekend at a hotel in Hounslow. On the Sunday morning I noticed red marks appear on my legs especially around vein areas. They were itchy but didnt think anything of them. Got home later that night and my legs were full of them. Monday morning they were still red and itchy so popped to the local drop in…
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Thomas Cook
I just wondered if anybody could give me advice.... Long story short, I had £100 of Thomas cook vouchers, me and my friend decided to go on holiday this august to Turkey, my friend didn't want to go with thomas cook because it tends to be more expensive then other places, anyway because I had this vouchers we went with…
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Drivetime Sony Bournemouth
Drivetime Sony of Bournemouth is allegedly a Sony Approved Dealer. The service I received was just appalling. I ordered a complete TV package and the items ordered and paid for were either delivered late, never delivered or are the wrong ones. It took four months to get an item and the same amount of time to get the…
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Praise for Devi underfloor heating!
Having turned down my devimat underfloor heating in the bathroom in the last warm spell, I went to switch it back on and it wouldnt work. I rung Devi last tuesday to ask them for advice, the guy talked me through it and worked out a part had gone faulty. He asked when it ws put in and I could only guess 5 years but couldnt…
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TalkTalk
I've had broadband for years with Tiscali without problems. Recentely this changed over to TalkTalk. I was previously getting internet speeds of between 4 and 5 MBps with Tiscali and initially with TalkTalk but was living away for the last year or so and the people that remained at home hardly used the internet. When I…
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Tesco overcharging for petrol?
Evening all. When calling at my local tesco for petrol recently I have noticed the price has been 120.9p/litre for about 2weeks or more and it still is. But our local asda is selling petrol at 118.9p/litre but also a notoriously expensive garage is selling petrol at 117.9p/litre. This leads me to believe that tescos petrol…
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Stratstone derby bmw
Rude,rude,rude ,oh and could I add jumped-up and ignorant! The short version is that despite buying a car from them etc,I have had rude and bad service from them twice before. My husband asked me to use them to get a repair done ,as he thought it better to use the main dealer. It turns out that they no longer have a…
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Tesco Direct...vent....then praise!
Well mixed bag on this one...so here goes! Bought a Technika TV/Combi online last July, really good 22" great bedroom telly. Suddenly though in the middle of my Futurama "lets watch every episode of the DVD box set run" the DVD player jammed in the middle of an episode and stopped working, and refused to read any of my…
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Ebay Fraud Warning
Hi, I recently purchased an iphone on ebay. The seller was listing about 8 high value items even though they had only sold small value items before. They have 100% feedback and I didn't think anything of it as they are a uk business seller. After 2 weeks I had not even had an order confirmation or acknowledgement so I…
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Appalling Tesco Policy which they dont warn you about!
First post, hope no one minds that it is a rant! I wish I had been informed of this so I am passing it on to as many people as I can. Ordered grocreies from Tesco as I have done lots of times before. Got a call to say van broken down, cant deliver. Rearranged for 2 days after (which was bank holiday Monday) Day after…
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Hi I'm Calling From Sky
This morning i received a call unknown number. When i answered someone with an indian accent said "hi i'm calling from sky to check if your tv is working." i said your not calling from sky to which he hung up. Probably was going to try selling me something. We don't even have sky so it must be completely random.
