Stratstone derby bmw

duckeggblue

Rude,rude,rude ,oh and could I add jumped-up and ignorant!

The short version is that despite buying a car from them etc,I have had rude and bad service from them twice before. My husband asked me to use them to get a repair done ,as he thought it better to use the main dealer. It turns out that they no longer have a workshop in derby.on the first call they seemed to be offering a top class service,so keen to tell me they would deal with it all and arrange the loan car. Finally after being phoned twice more I was asked to send a photo of the damage by email. As I am not of the techy generation ,I said I couldn't do this,his attitude them became annoyed and said he would send someone out (chesterfield i believe).subsequently they

Ignored all my insurance companies phone calls.

I would not touch this place with a bargepole now,and others have told me they will only use nottingham.My review.

NGlady

eau de troll me thinks!

KeithP

Their workshop is at...
Sir Frank Whittle Road
Derby
Derbyshire
DE21 4RZ

duckeggblue

Review of Stratstone mini derby

duckeggblue

I shall put the above comments down to...the fact you have not spoken to them yourself. I have no doubt that others will come along and vindicate what I have said in my review of stratstone mini derby,or try ringing them and asking where they do accident repairs.

KeithP

duckeggblue wrote: »

I shall put the above comments down to...the fact you have not spoken to them yourself. I have no doubt that others will come along and vindicate what I have said.or try ringing them and asking where they do accident repairs.

Ah... accident repairs.

Sorry, I didn't know we were talking about bodyshop.