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Stratstone derby bmw
duckeggblue
Posts: 439 Forumite
Rude,rude,rude ,oh and could I add jumped-up and ignorant!
The short version is that despite buying a car from them etc,I have had rude and bad service from them twice before. My husband asked me to use them to get a repair done ,as he thought it better to use the main dealer. It turns out that they no longer have a workshop in derby.on the first call they seemed to be offering a top class service,so keen to tell me they would deal with it all and arrange the loan car. Finally after being phoned twice more I was asked to send a photo of the damage by email. As I am not of the techy generation ,I said I couldn't do this,his attitude them became annoyed and said he would send someone out (chesterfield i believe).subsequently they
Ignored all my insurance companies phone calls.
I would not touch this place with a bargepole now,and others have told me they will only use nottingham.My review.
The short version is that despite buying a car from them etc,I have had rude and bad service from them twice before. My husband asked me to use them to get a repair done ,as he thought it better to use the main dealer. It turns out that they no longer have a workshop in derby.on the first call they seemed to be offering a top class service,so keen to tell me they would deal with it all and arrange the loan car. Finally after being phoned twice more I was asked to send a photo of the damage by email. As I am not of the techy generation ,I said I couldn't do this,his attitude them became annoyed and said he would send someone out (chesterfield i believe).subsequently they
Ignored all my insurance companies phone calls.
I would not touch this place with a bargepole now,and others have told me they will only use nottingham.My review.
If you don't leap, you'll never know what it is to fly :heartpuls
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Comments
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eau de troll me thinks!Learning to be 'good with money'0
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Their workshop is at...
Sir Frank Whittle Road
Derby
Derbyshire
DE21 4RZ0 -
Review of Stratstone mini derbyIf you don't leap, you'll never know what it is to fly :heartpuls0
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I shall put the above comments down to...the fact you have not spoken to them yourself. I have no doubt that others will come along and vindicate what I have said in my review of stratstone mini derby,or try ringing them and asking where they do accident repairs.If you don't leap, you'll never know what it is to fly :heartpuls0
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Ah... accident repairs.duckeggblue wrote: »I shall put the above comments down to...the fact you have not spoken to them yourself. I have no doubt that others will come along and vindicate what I have said.or try ringing them and asking where they do accident repairs.
Sorry, I didn't know we were talking about bodyshop.0
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