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Comeuro.net Concerns

Has anyone had any difficulties with this company?

I ordered a CD/Radio from them on 19th March 2010. They then sent 2 damaged units (packaging appeared undamaged) which I returned and then requested a refund. I've been waiting now since 17th April 2010. :mad:

They've sent me one email since saying they've launched an investigation but I don't see why that's delaying my refund! They've ignored 2 more emails from me so far, including one in which I quoted their own policy and the Sale Of Goods Act (1979) to support my position.

Any ideas? :(
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Comments

  • Hi, Well i have ordered a lg external blu-ray player last week and had no updates from them yet about delivery ? so im very concerned !!
  • Coopdivi
    Coopdivi Posts: 3,412 Forumite
    http://forum.overclock3d.net/showthread.php?32966-comeuro-net

    I'd be surprised if your player turned up, bluerobin. I just hope that you paid by credit card.
  • I'd never use some random site that nobody has ever heard of! Use the well-known retailers like Amazon if you want to buy something online. That Comeuro site looks dodgy.
  • omen666
    omen666 Posts: 2,206 Forumite
    1,000 Posts Combo Breaker
    avoid these based in Canada
  • Hi, Well i have ordered a lg external blu-ray player last week and had no updates from them yet about delivery ? so im very concerned !!
    Hi, Yes i paid by credit card ,so hopefully i should be safe?:T
  • omen666 wrote: »
    avoid these based in Canada
    i thought they are based in the channel islands , Gurnsey to be exact?
  • Hi, Well i have ordered a lg external blu-ray player last week and had no updates from them yet about delivery ? so im very concerned !!
    I Recieved a reply over week-end from them saying they can't locate my order, so i replied back in that case refund me back to my credit card or i will report you to trading standards office and my card, they have since issued me with a full refund, my advice stay clear of them in future !!.Just Thought i would let you guy's know the outcome !!:money:
  • P.S.,Just a note, Strange they could not locate my order as i printed it out , but for over a week i was kept on tender hook's, and the worry !!and stress !! Phew .
  • looks like i'm not the only one hacked by them.. if i paid by bank card,not credit card. can i get the money back?
  • jack_rock wrote: »
    looks like i'm not the only one hacked by them.. if i paid by bank card,not credit card. can i get the money back?
    Hi,That depends on your bank?, you should of really paid by credit card as your covered then !! To put your mind at ease ,i did eventually get my money back from euro.com ,but what a lot of hassle and after loads of e-mails !!
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