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Praise, vent & warnings

Archives for October 2009

sort of a rant, so called free Sky+HD box
Just before I put the latest Sky mag into the recycling bin I noticed the FREE SKY+HD BOX deal on the front cover. Yeh right! £2 per WEEK to upgrade to Sky movies, HD pack £10 per month and £30 set up fee. So to get a FREE SKY+HD BOX it will cost me £254. I don't think I'll bother, considering my old CRT telly can't show…
Tesco self serve checkouts - attendant has to check the number of bags NOT used
Did my shopping, went to self serve till (my store doesn't have an option to add your own bags onto the weighing arm before you start :( ) so I placed each item loose on there before paying up. This is when my problem started. I entered 4 in the 'have you used your own bags' option - this summond 'the dragon' - who looked…
Been given the run around with cashback!!!
I bought the Mrs an engagement ring at the start of January this year. A pretty big purchase so the cashback on offer (12.5%) was an incentive for me to make the purchase from their website. When I made the purchase through wepromiseto.co.uk it tracked and validated within a matter of days which was great! My problem is…
Truprint not tracking on TopCashBack
I am really annoyed as I placed two quite big orders withTruprint worth in total about £100+ via TopCashback (who I think are great by the way normally) but Truprint has not tracked it and don't seem interested in helping, I have used Kodak and Photobox and Vistaprint via Topcashback and they are all good as gold... Vent…
hot diamonds - fantastic customer service!
I posted a few weeks ago asking advice about a Hot Diamonds ring when the stone fell out, but I had lost the receipt.. Anyway, after a few emails they agreed I could return it & within 2 days they had sent me a brand new ring, no questions asked!! :j never received such fantastic customer service from a company before (ps…
T-mobile, worst customer service?
Well as I type this I've been on hold to T-mobile for 34 minutes waiting to get through to their cancellations department! :mad: Had a contract with them for 11 months of a 12 month contract. The signal is rubbish, so I've not even had the sim in use for the last 8 months while I waited for the point I could cancel the…
Alliance & Leicester have stolen my money!
I called A&L to close my accounts 3 weeks ago - and I still haven't received the funds into my bank:mad::mad::mad: £2.5k has now been kept by them for three weeks. Can you believe it. I just called them again and they said it will take another 4 working days as they need to make the request again.:mad::mad::mad: If I was…
So angry! Lady gaga @ glasgow
I am actually so mad at ticketmaster and ticketsoup right now. Their whole service towards the purchase of tickets is a disgrace! I was up and online to buy standing tickets for gaga at 9am - which went on sale at 8.57! So buy 9am when I tried for tickets all were sold out :@ Now I look on ebay and people have like 20 for…
Cafe in Dolgellau
Visited a cafe today in Dolgellau - I am local but wanted to show a friend from outside the area what we have to offer. Bought some food, charged over £8 for it but was surprised to find it in paper bags with no plates or cutlery. Should have realised then I suppose! we sat down and began to eat when 10 minutes later a…
Train 4 Trade ... Help I need to CANCEL!
I signed up for an electrician course with Train 4 Trade skills [TEXT DELETED BY FORUM TEAM]. Anyway, it took me a week to realise that spending £4000 on something I can't even spare any time for and probably don't even need to do, may not have been a good idea!!! Anyway, I thought I was stuck with this now, having to…
WARNING: B&Q 3 for 2 Christmas Decorations
B&Q are having a promotion at the moment on Christmas decorations (3 for 2). Unfortunately, the tills have a glitch - taking off the cheapest items when you buy multiples. For example, buy 3 x £4 and 3 x £1.48 items and the till takes off 2 of the £1.48 items. You have to put the items through in separate batches to get…
Sainsburys half price toys... Please read! IM SHOCKED!
Hello, I wanted to get my boy some toys for this xmas and next and also for his birthday and also for some friends and spent £300 I wanted to pick up on some shocking things today. 1/ The amount of customers that pick up stuff and then just put it on the floor, why not put the item back where you got it? 2/ The idiot…
bikerite.co.uk
hi all. motorcyclists whatever you do never purchase anything from this internet firm bikerite.co.uk or from the ebay shop bikerite-shop. they promise a pleasent internet shopping experience but mine has been a complete nightmare. 11 oct i ordered a crash helmet from the internet shop, same day they took payment and the…
Think 25 scheme expands?
I just got ID'ed under the "Think 25" scheme at Sainsbury's. What do you think I was buying? No it wasn't alcohol.! Nor was it tobacco.! Not knives or razor blades.! It was, in fact, a DVD film, which is rated..... PG! To be more specific, it's a copy of Monsters vs Aliens, which I expect will be a very popular gift for…
Car garages - Suzuki
Hi All Just thought I'd warn people to always get a second opinion before having work done by well known garages, as i was nearly ripped off by Suzuki this week. On monday i took my car into Suzuki to have them take a look at my drivers seat, as it seems to be slipping off the rails while i was driving and then popping…
onepoll cashback
Onepoll Cashback have deleted my account. I had earned almost £70 of validated cashback, and was quite looking forward to a little bonus in December. I signed on successfully yesterday morning, to check on the status of a missing payment from LoveFilm, and while on changed my password. I then tried to log on later in the…
WARNING Fake dvds popcorntime.co.uk
Do not buy from popcorntime.co.uk. Have just received the most obviously fake disney dvds from them, dispatched from Thailand. The site looked very legit to the untrained eye (Me :embarasse), but have since been told there are ways to tell that it is dodgy. The dvds I bought were not particularly cheap at £11.99 each, took…
Goods left in porch but nowhere to be seen?!
Hi everyone. I'm not sure if I have posted this is the correct section or not but I desperately need someones help here. I have ordered some expensive jewelry by credit card on Tuesday for delivery on Wednesday, however the company would only deliver the goods to the card holders address (home). Due to work commitments I…
John Lewis run arround
In January this year I purchased an own name gas hob for my daughter from John Lewis on line. Recently it's developed a minor fault, one of the igniters doesn't work. I phoned their 0845 customer service number. I was informed that I would have to deal with the manufacturers - Electrolux. When I queried this, as I thought…
Zavvi Problems with stock
Ordered some psp umd's 4 october so far only one turned up, 5 emails and still they continually say all items in stock they are awaiting stock pick. Does this mean they are back to the same problems when woolies went bust? Warning if you want stuff for xmas, i wanted mine for a birthday present on 16 october.

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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