hot diamonds - fantastic customer service!

edited 30 November -1 at 1:00AM in Praise, Vent & Warnings
tiger-eyes_2tiger-eyes_2 Forumite
91 Posts
edited 30 November -1 at 1:00AM in Praise, Vent & Warnings
I posted a few weeks ago asking advice about a Hot Diamonds ring when the stone fell out, but I had lost the receipt..

Anyway, after a few emails they agreed I could return it & within 2 days they had sent me a brand new ring, no questions asked!! :j

never received such fantastic customer service from a company before (ps I am in no way related to the company, just wanted to share fantastic customer service, as not many people write about it nowadays!)
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