Been given the run around with cashback!!! 30 October 2009 at 7:56PM edited 30 November -1 at 1:00AM in Praise, Vent & Warnings 3 replies 644 views

FizzleWizzleUK

I bought the Mrs an engagement ring at the start of January this year. A pretty big purchase so the cashback on offer (12.5%) was an incentive for me to make the purchase from their website.

When I made the purchase through wepromiseto.co.uk it tracked and validated within a matter of days which was great!

My problem is that I have still yet to receive a penny of the cashback and its still showing as only validated. Its almost 10 months now since I've made the purchase and both wepromiseto and h samuel are giving me the run around every time I contact them.

What else can I do? I could really be doing with the cashback I was promised as its coming up to Christmas!

Thanks

birchy

FizzleWizzleUK,
wepromiseto (not) have got thier a!s covered section 19 in T&C

19. You are not entitled to a Cashback Reward in respect of Approved Transactions for which We do not receive the whole of the commission due from the Participating Retailer.

Whats thier excuse?

LeedsBS

eggsssssssss

FizzleWizzleUK

Finally got this resolved 10 months after the original purchase.

Hoping to get cashback at the start of next month when the new payment cycle comes around.