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Been given the run around with cashback!!!
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FizzleWizzleUK
Posts: 5 Forumite
I bought the Mrs an engagement ring at the start of January this year. A pretty big purchase so the cashback on offer (12.5%) was an incentive for me to make the purchase from their website.
When I made the purchase through wepromiseto.co.uk it tracked and validated within a matter of days which was great!
My problem is that I have still yet to receive a penny of the cashback and its still showing as only validated. Its almost 10 months now since I've made the purchase and both wepromiseto and h samuel are giving me the run around every time I contact them.
What else can I do? I could really be doing with the cashback I was promised as its coming up to Christmas!
Thanks
When I made the purchase through wepromiseto.co.uk it tracked and validated within a matter of days which was great!
My problem is that I have still yet to receive a penny of the cashback and its still showing as only validated. Its almost 10 months now since I've made the purchase and both wepromiseto and h samuel are giving me the run around every time I contact them.
What else can I do? I could really be doing with the cashback I was promised as its coming up to Christmas!
Thanks
0
Comments
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FizzleWizzleUK,
wepromiseto (not) have got thier a!s covered section 19 in T&C
19. You are not entitled to a Cashback Reward in respect of Approved Transactions for which We do not receive the whole of the commission due from the Participating Retailer.
Whats thier excuse?0 -
eggsssssssss0
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Finally got this resolved 10 months after the original purchase.
Hoping to get cashback at the start of next month when the new payment cycle comes around.0
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