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Mfi
Have you seen MFi's new advert campaign "We have changed - have you?". Well, I was totally unimpressed with them. Back in October they had a sale on and I ordered a lovely dining table and 4 Ratan chairs for £499 plus delivery charge. I was advised that the delivery will take 8 weeks, rather than the normal 4. I could live…
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Cash machine didn't pay out what I asked for
I went to the cash machine at my local Tesco this morning and what I requested it pay out, it didn't, was £20 light. There was no statements available in either ATM, so I don't have any details of the transaction. I called my bank and they said that I'd have to wait until the system updates itself and the money should be…
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Slendertone Bottom & thigh Toning system
I own a Slendertone belt which is great and has a great effect on my tum before I go on holiday. This year I invested in the Bottom & thigh tonning system. I f you are thinking of buying this don't - it's pants:o. It's impossible to use....you end up with gel everywhere:mad: I never managed to use it once.:mad: It's that…
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Match Xmas Comic
My sons get Match magazine most weeks. Cost £1.70. I put the xmas edition in my basket and when I was just going through my receipt I realised it Cost £9.99:eek::eek::eek: I only paid £2 for the flippin annual....stitched up like a turkey...:cool::o
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Sainsbury's Online - Superb Call centre staff.
After many bad experiences, I have a dread when I get a message to call a callcentre. I got a message from Sainsbury's Online to give them a call re an order I'd placed - apparently I'd entered the expiry date incorrectly. Minor issue, but the way it was handled was so well done - polite, professional, warm and friendly.…
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Breech of Distance Selling Regulations? Report to who?
I came across a company recently which had this in their T&Cs: If you chose to have a refund, your card will be re-credited the full amount less additional non-refundable delivery charges such as next day delivery, Saturday delivery or European delivery and a 15% administration fee will be charged for restocking.…
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who should sort this, courier, me or internet shop?
Hi, does anyone know what the law is on this one. I ordered a toy for christmas, it didn't turn up, I contacted the internet shop and they have given me a tracking number with the courier company. Apparently somebody has signed for it - not me - and there is no-one of that name in my area. Is it up to the internet shop to…
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Non-Delivery/Refund
i purchased online some batteries, for the princly sum of £1.50 the order was recieved, and my CC debited. However, after waiting 3 weeks, i sent the seller an e-mail as to where the goods where. I got a terse e-mail back saying "WE have cancelled your order, and will credit your CC. several weeks later, no refund has…
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Deposit return and rights
Looking for some advice please on a deposit. Yesterday I ordered a kilt and paid a £150 deposit. Today I have found the exact same kilt for £100 cheaper from a my Mums local shop. My first step is to approach them and ask them to drop pricematch but if they dont what rights do I have to claim back my deposit? Do I have a…
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Pharmacy Dispensed Wrong Item
:mad: :mad: :mad: :mad: :mad: :mad: Thought Id get organised b4 xmas and get my prescription sorted, so visit to gp - usual repeat order plus drops for ear. dropped off at Asda - delay - nothing new there, so came home, bless him my dad offered to get the prescription as he was going out, he handed the skip over confimed…
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Post Office Overcharging
The BBC and Trading Standards http://news.bbc.co.uk/1/hi/scotland/7147013.stm have been carrying out an investigation into overcharging by the Post Office. Most of the problems seem to be around the difference between large letter and packet and a staggering rate of overcharging took place so make sure you know what your…
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Raw Outdoors
I ordered a Jack Wolfskin jacket from RawOutdoors.co.uk on Sunday for £110. Disappointingly, they reduced the price today to £96 so I emailed them to ask if they would pass-on the cut. They emailed back within a couple of hours (this evening) to say they would - since it's Christmas! So, five stars to them. :j :j :j :j :j
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Bizits-stay away, takes money doesn't deliver.
DO NOT BUY FROM BIZITS Just to warn everyone not to buy anything from a site called Bizits, I'm too tired to go into it,but just wanted to make sure there is a warning to any one wondering whether to use them.I was lucky and hopefully my refund is being sorted out.Please see this link,as may,many people are buying from…
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House of Fraser beauty departments
On 2 occasions recently House of Fraser gave me pause for positive thought. At the Milton Keynes branch I went to get some of my usual Guerlain cosmetics, only to find I'd just missed a Gift With Purchase (they give you a bag with 6 or 7 deluxe sample size skincare/cosmetics, usually worth £60+.) Got my stuff anyway, and…
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Play.com 3 for £15 offer
Already posted this in another thread on the vent board, but thought it should probably go here too in case anyone missed it. If you order three items (from the same section) which individually cost less than £5, you will still be charged £15!! :eek: :eek: :eek: I randomly picked three gadgets each costing £3.99, so total…
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Top Class Service from BArgain Booze
:beer: I was lucky enough to receive a voucher for a free four pack of Coors Light from Bargain Booze. However none of my local Bargain Booze stores stock it.:confused: I contacted Mat at Bargain Booze who not only contacted my local store and got them to stock the product for the duration of the promotion but also sent me…
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Caution on Pout Cosmetics Sale
A word of caution when ordering from Pout Cosmetics during their sale... I placed 2 orders on 2nd November, my first with Pout. It took 3 weeks for me to receive anything, and then I only received one order, I am still missing £40 worth of products. Pout rarely reply to my attempts at contact and now mails are bouncing…
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FIRST CHOICE automatic charge for currency buy back guarantee - REQUIRED OR NOT!!!!
:mad: For a recent holiday I needed to change £1200.00 into euros at the last minute and chose FIRST CHOICE HOLIDAYS who seemed to offering the best rate locally. After the holiday I was checking my receipts and discovered I had been charged a £3.50 buy back guarantee fee. I had not been advised that this was to be added…
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I Want One Of Those (IWOOT) AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAARRRRGGGHHHHHH HHHHHHH
I have had it up to my back teeth with IWOOT. I have used this company so many times & never had a problem, however I am having a problem now & am having such a terrible time with customer services that I have had to go outside for a cigarette --- ok deep breath I have been on hold since 9 am! Not on one call (am at work…
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Another Gold Star for Amazon
My husband bought a music DVD from Amazon a couple of years ago. When he went to play it, its surface had disintegrated. He contacted the manufacturer/distributor who said that there had been a manufacturing fault and to contact the supplier. My husband contacted Amazon straight away. Not only did they arrange for a…
