We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
FIRST CHOICE automatic charge for currency buy back guarantee - REQUIRED OR NOT!!!!
Options
Hesk
Posts: 1 Newbie
:mad:
For a recent holiday I needed to change £1200.00 into euros at the last minute and chose FIRST CHOICE HOLIDAYS who seemed to offering the best rate locally. After the holiday I was checking my receipts and discovered I had been charged a £3.50 buy back guarantee fee. I had not been advised that this was to be added to my transaction and indeed the receipt says 'If you have chosen to save money with our buy back guarantee....' Some choice! I had no intention of selling any currency back and did not require the service.
I wrote to First(now Last) Choice asking for a refund but was told that because the fee was shown on the receipt I had accepted it. Has this happened to anyone else and indeed is it legal?
For a recent holiday I needed to change £1200.00 into euros at the last minute and chose FIRST CHOICE HOLIDAYS who seemed to offering the best rate locally. After the holiday I was checking my receipts and discovered I had been charged a £3.50 buy back guarantee fee. I had not been advised that this was to be added to my transaction and indeed the receipt says 'If you have chosen to save money with our buy back guarantee....' Some choice! I had no intention of selling any currency back and did not require the service.
I wrote to First(now Last) Choice asking for a refund but was told that because the fee was shown on the receipt I had accepted it. Has this happened to anyone else and indeed is it legal?
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 598.9K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards