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Ozone Electronics and the Nintendo Wii
The site www.ozone-electronics.co.uk has now been closed down. If you have ordered from this company please contact your card issuer and begin proceedings to reclaim the money. They are no longer trading and will not be fulfilling any orders. There was briefly a message regarding a reason before the hosts took the site…
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Recorded delivery and 'track and trace'
For anyone who is under the impression that the royal mail 'track and trace' service will be sufficient to track and trace any recorded delivery items that go missing, I would like to share my experiences. For my father's 70th birthday we decided to make a photobook of pictures from throughout his life. My mother sourced…
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Maplins item out of stock but still showing in stock on website
I ordered 2 PCs item A97HG, from Maplin on 13th Dec after checking there were over 50 in stock on their site. I received an email the following day saying order on hold as item out of stock. I'm really annoyed as I wanted them before Christmas and their website still shows 32 in stock today.…
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Be Bratz, small warning..
DD has been after this doll for a while and had saved some pocket money to buy it. For those not in the know with Bratz, Be Bratz dolls give access to a secure website where you can virtually design Bratz dolls, rooms, fashions etc and have access to digital pets. I studied the box before I bought it, and I spent some time…
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Tesco Grocery Delivery warning.
On my last home delivery which came to £65 when i checked my bank account i found Tesco had taken the payment twice, i emailed them and they told me it would take up to 10 days to put it back, when i told them this wasnt any good as i needed it to pay bills i just recieved a standard reply thanking me for my comments, it…
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warranty
this isnt so much a vent but really need advice!! my mum bought me a laptop during the summer- i am now having trouble with my mointor but am confused about my warranty i have a dell laptop which has a support centre linked in to my laptop- when i click on it for warranty information it says started 17/08/2007- ended…
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Argos a cautionary tale.
A cautionary Christmas Tale. Popped into my local branch of Argos the other day to buy a new lcd TV that I've been saving up for most of the year, plenty in stock so I thought it would be a doddle, then I asked for some help getting it to the car (missus & wheelchair with me, car in car park) & the girl's smile froze on…
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Tesco charged me for an item they dont sell
Nipped down to pick up a few things this morning, and on checking my reciept, saw i had supposedly purchased a ladies bra for £2. We only had about 10 items, cakes, sweets and a Kiwi foot spray, so G-d only knows how or why it got scanned. Will be an eternal mystery. Except, this branch is just a food store and they dont…
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Maplin claim faulty item works ok
At the start of November, I bought a tft monitor from Maplin. After a week or so, I noticed that it was emitting a high-pitched whine, and that the frequency of the whine changed when the image on the screen changed. I contacted the manufacturer, who confirmed that it should not do this and offered to collect it for free…
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Play.com Flying pigs!
My girlfriend recently ordered a Slingshot flying monkey and Slingshot flying chicken from Play.com (Xmas presents!) believing that she would get a flying Pig free: http://www.play.com/Gadgets/Gadgets/3-/125003/2-/Promo.html Now the problem is she didn't put the pig in her basket along with the others, meaning that she…
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Avoid the Radio Times Christmas Special
We always buy this, but not anymore. This year's edition weighs in at a hefty 270 pages, of which there are no less than 44 pages of adverts (I don't mean pages with an advert on, I mean full page adverts). In addition to that there is a 20-page holiday brochure & another brochure for some furniture design company. So…
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sainsburies out of bread haha
I use sainsburies home delivery due to immobility and its usually every 1.5 to 2 weeks as its expensive to use too much for every week. So the order before last I had bread with only 2 days left on it and was hard etc usually its 4-5 days and soft. I complained and they added a note to my account explaining its important I…
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John Lewis are bloody marvellous!!
Item out of stock on website. Phoned Bluewater and immediately she got on the case to track down what I wanted at another store. She called me back, ready to send my items free of charge.......fantastic friendly and helpful service.
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Dell Customer Service
Just thought I'd say that Dell customers service is outta this world, the chap I got couldn't have been more helpful if he tried. I got the whole computer package back in 2006...my printer gave up the ghost tonight (won't take paper) and I phoned up and asked about it and said I had a 3 years warranty...the chap (With an…
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Game.com BOGOF problem
(Apologies in advance if this is lengthy, brevity really isn't my strong point lol) I've already sent an email to their customer services so I'm not sure if there's any advice anyone can give, but I just wanted a quick vent (and hopefully it's in the right place!). If anyone does have any advice or knowledge of the 'rules'…
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Help me! Ticketmaster stole almost £100 from me
Hi, first time poster here, but long time lurker, so please be nice, its a long and twisted tail, which you can get the gist of by reading my complaint email, I have phoned them about 6 times, and emailed twice, and now I am going to send them hard copies of the emails. Anyway here is my complaint letter, and I would love,…
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Wrong item sent - any advice, please help?
I recently ordered a camcorder from the net ready for my holiday over Christmas. Unfortunately instead of a £840 Sony camcorder I received a £52 Philips wireless TV link thing. I phoned the company (digitech electronics) and explained that there must of been some mistake. They got very funny with me and said that they…
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John Lewis & Home Delivery Network
Ordered an xmas pressie for my OH Tuesday night from John Lewis. Free delivery, sent me an email with my tracking code on(didnt even have time to check it!) Turned up today! Very impressed with them BOTH ***** five stars for both:T
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Attack of The Card Cloners
An excellent article by Mike Barwise and Daniel Bachfeld provides lots of information (forwarned an all that) on card cloners and their M.O. Criminals are cleaning out bank accounts with stolen card data. Their methods are quite simple, and yet so clever that bank customers hardly stand a chance. Story click here. Last 2…
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QUIDCO and Barclays insurance
Barclays are supposed to return £80. I have been through the ticket process via quidco but I am STILL WAITING. I took the insurance out in july. Beware the barclays / quidco link
