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Praise, vent & warnings

Archives for July 2007

debt collectors
have paid off credit card in 2006 with one off payment as requested never heard anything for over 6 months now it has been passed to debt collectors and they want another£780 faxed all info back to them explaining my husbad very sick and they need to deal with me , had no written response from them but they constantly ring…
wonderful William Sutherland
My son went from the attic to the bedroom the easy way. My housing association landlord said I had to pay for it. We asked their joiner and they said £180 We called a lot of joiners for a quote. William was the only one who called back. He came within 2 days. He quoted me £30 for the same repair :j :T
Feather & Black
First off - hello all. I'm new. Now then, Feather & Black (Incorporating the Iron Bed Company) is a bed and bedroom furniture and accessories provider, with shops all over the country. I selected a bed from their range back in early April (5th to be exact) mainly because I could get 40% off both the bed and mattress.…
Laptop offer confirmation? What is it?
[FONT=Verdana, Arial, Helvetica, sans-serif]Hi, both my mum and me have received this email, but don't know what it is? Is it a scam or something similar? We haven't responded to it.[/FONT] [FONT=Verdana, Arial, Helvetica, sans-serif][/FONT] [FONT=Verdana, Arial, Helvetica, sans-serif][/FONT] [FONT=Verdana, Arial,…
Another Ebay T&C change you won't know about - this time its ads
http://cgi6.ebay.co.uk/ws/eBayISAPI.dll?AdPreferenceCmd or if you don't want to follow that link, log onto ebay and go to Preferences General Preferences Advertising Preferences What this one does is allow ebay to target ads onto your web browser. Not just when you're on ebays site though, on any site :- "We may use…
Sky - GIVE ME STRENGTH!!
Apologies if this is long but I need to rant. I'm at a loss with what to say to Sky at the moment, last year we were with NTL and decided to go back to Sky as they kept ringing us giving us better and better offers to go back. We agreed to a free Sky+ box, free installation, 6 months half price rental and free +box…
Setanta Sports Swindle
I signed up with Setanta on the 3 month @ £5 and £15 for 9 month in May a 12 month contract. They are now selling it at £9.99 per month with no contract. I contacted them and protested about this but was told I was legally bound by the orally agreed contract.I threatened to cancel my direct debit but they said I would…
emusic.com - Credit card charged within Free Trial Period
Hi, I joined emusic.com through cashback site Greasy Palm. I signed up for the 14-day free trial and entered my Credit Card details. I was planning to cancel my subscription within Free Trial Period but today (within 3 days), I see that Emusic has charged me £8.99 to my Credit card.:mad: I googled a lot but could not find…
Autobuyer - avoid at all costs if selling a car
I've just had a phone call from these guys and want to try and warn anyone of their antics. I posted my car on fish4 cars on Saturday and had a phone call just now from 020 834 36659. A very slick salesman told me he worked for a credit brokers and had dozens of buyers lined up to pay my asking price. They couldn't afford…
Planetmicro
I received a spam email from www.planetmicro.co.uk this morning. Although I am subscribed to their newsletter this was a definite spam advertising chinese shares etc. I knew that although the "from" address can be spoofed I give unique email addresses to everyone and this was sent to my planetmicro address. I contacted…
Virgin Media - Absolute Miss!!
Have you seen the ad campaign for Virginmedia about being number one customer service provider etc? What a load of *&5$!!!! Where do they get their info from? I wanted their 3 for £30 offer, broadband, TV and phone. They could not get phone service from the day of installation and after charging £25 for install. They could…
Abbey National - late delivery of debit cards
I am tearing my hair out trying to deal with Abbey. I have called many, many times and been into the branch, all to no avail. I have been lied to and stonewalled completely. They installed new software so that all debit cards are late arriving. My current one has now run out and they couldn't be less helpful..don't know…
Cancellation charges-aaaaaarrrrgh!
I recently had to cancel a flight with globespan. It's less than a month before the flight so I knew it would be high - in this case 80%. However, when I went on their website to cancel the item it showed 2 cancellation charges. I phoned them and eventually spoke to a human who explained the first was the airline cost, the…
Play.com - Very bad packaging
Hi there, I recently purchased a PC Hard Drive from play.com, which was very very badly packaged! When I got the drive it was in it's original anti-static bag in another plain black bag!! No bubble wrap, no jiffy bag, no foam, no box...basically no protection for a delicate device!! I bought some blank DVD's from them and…
Does anyone have an answer to this one?
My 18 year old daughter received a phone call on her mobile recently informing her that she had 'won' a free makeover for herself and a friend. She was encouraged to make an appointment straight away on the phone - which she did. She was then asked for her debit card details so that a non refundable attendance fee of £1…
city link 0870 scam
Regularly order stuff on the internet which gets delivered by various couriers but citylink seem to have a strange habit they leave a "We called today" note requesting you to go and collect the parcel at one of their depots. Now nothing new in leaving a note but than I was at home all day saw the city link van pull up but…
Efficiency of the passport service
Okay, so the standard passport is fairly pricey at £66 .... but the passport office are fast. I posted mine without check and send on Monday 23rd, it arrived at processing centre on Tuesday 24th, my new passport was made on Wednesday 25th, I got my old one back on Friday 27th and my new passport arrived on Saturday 28th.…
Lensplanet
Hi, has anyone recently ordered any contact lenses from Lensplanet? I am concerned as I ordered over 15 days ago (they say most orders take 3 days or maybe the max 10 working days for some orders). I can see my order on their system and it says "in progress" but there seems to be no way to query them. My Credit Card has…
CDG £6,000.00 win
Hi, I wonder if anybody could help me please. I have just received a letter from Capital Distribution Group, saying that I am the sole recipient of a cash prize of £6,000.00. The prize status says it is confirmed and secured. They are part of an international marketing service to promote exquisite jewellery. They have…
CD Wow - Charged for using Credit Card
Has anyone else been charged a Cash Advance Fee when using the credit card on CD Wow? It went through using paynova which is apparently a "cash merchent" according to my card provider, so carries a cash advance fee per use. It's never happened before, but it was only the other day when I did it, and it went through Paynova…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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