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megabowl
i need a bit of advice. am i being petty here or have i got a reason to complain. my girlfriend rang megabowl and booked a lane for a saturday night a couple of weeks back. when she phoned to book a £17.99 family lane for an hour she was told she could book but she would have to pay over the phone using a debit card, if…
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moble phones "free minutes rip off"
i am on one of this 500 hundred minutes free minutes a month line rental and always check my minutes before i make calls. however i always keep getting charged for going over the free minutes the trick??????????????????????? here is the answer. some mobile phone companies donot update your accounts promptly. while you are…
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virgin mobile
i am impressed. i have had contracts with t-mobile, orange and 3, and all of their customer service departments (with the occasional exception of orange) have been surly, uncooperative, and unhelpful. so it was a breath of fresh air when my virgin payt phone was stolen on thursday, and i talked to someone who was…
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Futon Company HELP
hi there, About few weeks ago i went to futon company in leeds this was two days before their sale was going to end. Me and my husband liked this table which was on sale from £149 to £129. We were advised that the price would go up and if we wanted it at that price we had to pay for it there and then but because they were…
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Jjb Sports
THIS ASTOUNDED ME ...... I bought a mountain bike from jjb sports in lincoln ....it was for my son and it was rubbish , i asked for a refund ......... refused 4 weeks later i asked for it to be repaired .... it had 30+ faults ... jjb fixed one only stating that the warranty didt cover the others a further 10 faults .... i…
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Family Fun mailer - guaranteed to win!?
Had a letter today from "Family Fun Promotions Ltd" PO Box 1169, Axbridge, BS26 2WZ saying: "Further to a recent selection process, it is with great pleasure that I am able to confirm that you are guaranteed to receive two of the following: BMW mini, £10,000 Conservatory, 7 Night UK Break for 2, Canon Digital Camera, Home…
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Central london shopping
Took the family shopping yesterday and the cost breakdown is as follows : Petrol - £25 Congestion charge - £5 Parking - £13 Food - £21 That's £64 before we bought anything !! And it took about 2.5 hours to get there (25 miles) thanks to the traffic jams outside of the congestion parking zone ! Think I'll stick with online…
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Boots Gluten Free Meal Deals!
I went to Boots today, and I was looking at the meal deals as usual thinking "Oh, I wish I could eat those sandwiches as they look yummy". And then when I went to pick up my usual sushi (which is yummy) I noticed that they now do gluten free sandwiches! They're also wheat and dairy free. I was so excited I had to buy two.…
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Mindless Idiots!
Went out thsi morning to find some mindless* idiot* has vandalised my car - there's 3 deep separate scratches, each about a foot long on the passenger door, back door and front wing panel GRRRR. My OH's car was damaged in the same way last week. They were parked in different communal car parks about 10 seconds walk away…
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Ikea Web vs Instore Prices
Hi Guys, Just something I noticed this week. I've been on the lookout for some garden furniture for a while now and thought I'd pop into the Ikea Bristol store to see their selection. Whilst viewing it I noticed that the prices more expensive than I'd seen on the website and it put me off ... and I'm thinking of waiting…
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Damart and a Frightening Letter
A few months ago my wife bought a fleece jacket from Damart and paid straight away. Since then we have received catalogues and other literature from than which is all OK by us . This morning though we received a much more worrying letter. On the top left-hand corner of the envelope were the words "Finance Director" in…
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Bol
I need some help and advice, please. BOL have failed to issue me with a refund for books returned in January. They don't answer emails or the telephone. My credit card company have refused to help. The trading standards people told me to write to BOL but I can't find an address for them. Help! Strange PS: Also I can't…
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Hooray for Morgan Stanley
Had a phone call last week, someone purchased goods to the value of £1,000+ using my wifes card number. They asked had we purchased these goods. We Had not. Thay immediately cancelled the transaction (and wifeys card) and issued a new card. What wonderful service in this day and age. Most impressed
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Totalise ISP - Stay Away!
I have been with the same ISP since 2001 and today I just about blew my top with them. I used to be a PAYG customer ie had to dail 0845 but when I joined MSE Chat Forum decieded the change to Broadband (Metronet) as I got a quarterly bill for phone £80+ :eek: just for 0845 calls. I used them in the past for all internet,…
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Can a company override the 7 day internet return law
Following on from my previous post (Help!! I'm getting conned left, right and centre by Aria), I just spoke to the head of customer services at Aria, who told me his company are entitled to charge 10% on all returns, regardless of any law, and that there is norhing I can do about it. That was his actual words. On top of…
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Unsolicited Mail
Even in 'normal' cicumtances, unsolicited mail is bad enough. Getting unsolicited mail for a deceased relative is somewhat worse. Getting unsolicited mail for a deceased relative from a company months after you have told them of the death is even worse. My mother died in November, 2004. I immediately cancelled her SAGA…
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Royal Mail Special Delivery Compensation
I need advice on compensation claims. I sent a voucher using Special Delivery but it has not been delivered by Royal Mail. I was told of this via email after I wrote to them to track my mail as the information wasn't available online. My question is can I claim for the value of that voucher and is there anyway to get back…
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GREASYPALM won't give me my CASHBACK
What recources are left to me when i've tried submitting over 12 Help tickets 2 Emails and 3 phone calls I think i'll try Watchdog, Small claims court. Anyone think of anything else? thanks Debeast
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Short Changed In Supermarket
Hi, Im looking for some advise with how best to proceed after being short changed at the local supermarket. Last night I paid for an item costing £2.07 with £10.10, I received only 3p changed. i informed the cashier that I paid 10.10 however she was adament that I had only paid 2.10. She then took my details and offered to…
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Global e-rental !**!
I signed up for 4 week free trial with global e rental. So far the service has been cack to say the least. First dvd to arrive wouldn't play the second still hasn't arrived. Another 2 discs that have arrived have been faulty stick and jump and goodness knows what all. I am still waiting for the lost disc which is at the…
