Phones & TV

Archives for August 2013

Line rental Value
Hi, Guys. I'm shopping around at the moment for a new landline & broadband provider, and I've started noticing, when looking at the different packages, a new trend. Where the landline part of the deal only includes weekend calls as opposed the "normal" evening & weekends. Its on the sky deal on martins article and the…
Italk Telecom
For months now I have been getting repeated phone calls which are just a recorded message asking if I am getting free UK calls and to press 1 for a call back. I used to just hang up but they continued, usually around twice a week. I have opted out of sales calls and my number is ex directory. As these calls kept coming I…
Why does the regulator not regulate?
I was cold called today by Sapphire Magazine, (0844 567 0460) they wanted to send me a "free" copy and a £20 petrol voucher. However, they wanted to charge me a pound for postage, via my Charge Card of course. I suggested that they send me a £19 voucher instead, but they declined. I then looked up their number on who calls…
1571 - no different tone if someone leaves message
My landline is with Sky. Until about 10 days ago, when I picked up the phone to make a call, there was a different dial tone if someone left me a message on 1571. Now the dial tone is the same. Does anyone know why this is? Before, I got back from work/day out and I used to pick up the phone and check the dialing tone. Now…
One mans winning battle againist selling calls.
Link. Very clever, but also can have it's downsides.
BT charges that I think are incorrect?
Hi, I first would like to say a huge thank you to everyone. I have read lots of helpful info throughout this site. I hope I can help others in the future too. I looked at my BT bill a few weeks ago and realised that I was being charged for an unlimited anytime plan and equipment rental. I believe I have never asked for any…
BT Triple Value Plan
Was looking through my BT account online yesterday and noticed two plans being billed on my account. While looking up the plan named in the thread title, I came across the following MSE page: forums.moneysavingexpert.com/showthread.php?t=2621405&page=1 Therefore, if the BT company representative at MSE can respond with a…
New phone provider??
I was cold called by a company calling itself `money saver telecom ` promising all good things but wanting my bank details before even sending a specimen contract. Not something I want to do so ended the call. Has anyone else heard of them.
Post Office home phone with O2 broadband
Hi I'm currently with BT for phone and O2 (Sky) for broadband. I want to keep my broadband with Sky for the moment as I have another 7 months of free broadband. But my BT line rental saver is up for renewal - can I move my home phone to the post office without fear of my broadband being disconnected, and still allowing Sky…
Talktalk Compensation
Just looking for some conformation & advise on this one. On 3rd July I had an engineer out to upgrade us to the super fibre broadband. Today 28th August some 55 days later I have my internet back. Since the 3rd July I have had no access and after writing twice to the CEO this has eventually been sorted with BT apparently…
bt charges
People please be careful if you are thinking of taking or renewing the contract with BT because the are a bunch of thieving B***** as the can not Justify a charge of £99.00 for engineer to come put and change a plate on one phone . why did the previous engineer not to that as the issue was with b/band and now the socket i…
Relocation of BT landline into house? / utilitywarehouse.co.uk?
I need to relocate our standard BT landline into our house, so have been told to call BT, to put a new phone socket in the room that the line comes in from the telegraph pole to an upstairs bedroom.. Anyone any experience of this as I've been told it could be cheaper to put a 2nd line in, instead of just moving what we…
talktalk cancellation nightmare!
I phoned in April to cancel my contract with talktalk as I was moving into a new house share which already had internet provided. I was told to call back after may 14th and I could cancel. I called on the 15th to cancel and had to call back a few times as I kept being disconnected. I repeatedly said that I needed the…
BT cancellation Hell
I've just got off the phone with BT who have told me that despite having already been with them for over the 18 months I originally signed up for because they added BT sport to my package I will have to pay them £170 to leave. When asked how this can be possible as I am already over my minimum contract term with them I was…
Vonage call set-up fee
From Sept 4th, Vonage will be imposing a 15 pence "set-up fee" on calls outside the plan. There is no mention of the new fee on the website and anybody signing up now is in for a nasty surprise The message announcing the new fee is on the account dashboard <<Changes to Overage Charges In line with industry practice a call…
Talk Talk - New 12 Month Contract?
I recently contacted TalkTalk re cancelling my contract due to the price increase. I called them last weekend to confirm this had been done as I did not receive a promised email and was told it had not been carried out. The guy who I spoke to talked me into staying, offering me a cheap deal "for the remaining 9 months of…
A landline phone with these features (for my 90 g-aunt)
The features are: . Corded . Big buttons . Stores numbers . Makes an audio 'beep' when putting the phone back on the hook, like it does with a cordless phone. She has already got a phone with the top 3 features, but she does not put the handset back on the cradle properly and her daughter who lives nearby has to go round…
talk talk price rise
Did anyone else get the email from talk talk about them basically doubling the price of their broadband. What an absolute joke. If it was a remotely decent service i'd be fine with it but i've spoken to about 8 people on the phone with them and only 1 of them knew what they were talking about. Anyway rant over. In the…
Brain pick on contracts and Educational discounts
put in wrong forum.
BT removing line ?
Hi My elderly neighbour, ( no broadband- phone only ) has received a letter purporting to be from BT saying that another BT customer has requested her phone line and number, and that if she doesn't respond they will cancel her service. This letter contains her details (a/c no. etc ) , but there is no contact or email…

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MSE News

Chase customer? Check if you can get its boosted 5.1% easy-access saver
If you have a Chase current account, you may be able to get a table-topping 5.1% easy-access savings rate to go with it, as the bank has launched a new, temporary bonus offer for some existing customers.
New online state pension boosting tool promised to Martin Lewis hit by delays – here's what you need to know
The tool was first promised to MoneySavingExpert.com founder Martin Lewis on ITV's The Martin Lewis Money Show Live last summer and was expected to launch before the end of the 2023/24 financial year.
Spotify to hike prices by up to £24 a year – here's what's happening
If you've got a Spotify Individual, Duo or Family account you'll see prices rise by up to £2 a month (equivalent to £24 a year) in a month's time, the music streaming service has announced.
Subway customer? You've got until 14 May to use your loyalty scheme points before shake-up – here's what's happening
If you're a Subway Rewards member, you have until the end of Tuesday 14 May to spend any points you've built up – or lose them entirely.
Nearly 850,000 people missed out on cheaper passports last year – here's how to cut costs and beat the upcoming price hikes
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Ted Baker to close 15 stores as it falls into administration – your shopping, refund and gift card rights explained
Fashion retailer Ted Baker will close 15 stores, including 11 by the end of next week, after falling into administration last month. Hundreds of staff are facing redundancy as a result of the administration.
State pension boosting to become easier as new online tool to launch within six months
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NHS prescription costs in England to rise from May – check if you can save now
The charge for a single item will increase by 25p to £9.90 from Wednesday 1 May, the Government has confirmed. If you regularly pay for prescriptions, check if you can save by buying a prepayment certificate now.
NS&I launches 'British Savings Bonds' – but you can get better rates elsewhere
NS&I has launched its 'British Savings Bonds' – three-year fixed rate savings accounts first announced by the Chancellor in his Spring Budget last month. But they'll only pay 4.15% AER – a rate you can easily beat elsewhere.

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