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Line rental at £XX why show it seperate?
Whether it be Sky, Talk Talk or Virgin. When they advertise they temp you with "landline calls at £4.50" then at the bottom it says line rental is £13.50 (example). We know we have to pay line rental so why do they advertise like this? Surely it's like buying a car and them saying the car is £15000 and underneath saying…
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talktalk harassment. help needed
hi . I wonder if someone can help me . talktalk keep's phoning me up to ask me when I'm going make a payment on my account . when I have told them 4 times that they will be paid on the 26/07/12 ( this is the date in which I get paid) but they still phoning me to ask when I'm am I going to make a payment and if I don't do…
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BT cancellation advice
I'll try and keep this really short. Since moving home and opting for BT phone & broadband (12mnth & 18mnth contract), I had six months of continuous (EVERY day, 2 hours on average), broadband dropout. Throughout my MANY calls to their call centre (1 engineer visit and loads of over the phone advice telling me they would…
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CFL Communications Limited
Hi can anyone help my son called up battle net on saturday about his world of warcraft account he is only 12 without asking my permission however instead of going through the freephone number he must have searched online and went through this enquiry serice which cost £1.50 a minute, I am now looking at call charges on my…
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My BT phone bill query
Received my phone bill of £62.67 this weekend, and was wondering if there are any ways of lowering it with BT. I only use my BT line to connect to the net with O2 and maybe make a few calls with the phone. Here is a breakdown of the bill. Hope it makes sense. Unlimited Evening and Weekend Plan (21 Jun - 20 Sep) £53.25…
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Do all calls to 0844 numbers cost the same?
I've checked my phone bill and it appears that some 0844 numbers cost less than others. Some 0844 numbers seem to cost less for the same length of call. Is this normal?
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Dial tone, can dial out, bband fine, can't dial in
Title in a nutshell! Following some broadband issues with Sky which mainly appeared router/sky settings related and Sky not interested in helping, we recently switched to Plusnet. They took over Tuesday but since then no one can dial in. If you dial us the call stays silent then fails. There's a dial tone, we can dial out,…
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Talk Talk Incompetance
Hello, I was an old Tiscali cuctomer who was swallowed up by Talk Talk and I recently did a broadband speed test as my connection was running slow. It wasn't very impressive so I contacted Talk Talk who suggested everything was as it should be and the problem was my router. With a new router installed there was no…
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Talk Talk Nightmare
Well, I've just wasted half a day of my life trying to get cancel my talk talk. I ordered it received no router, spent half the day trying to find out where it had gone to be told it had been delivered by a nice woman in an offshore call centre (err no it hasn't). Also that it could take another 5 days to come even though…
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BT £240 Cancellation fee (back dated 4 years ago)
I've recently received a letter from a debt collection agency claiming to represent BT claiming that I have an outstanding debt to BT for cancellation charges from FOUR YEARS AGO!?! The date of the invoice corresponds with when I had a BT account, which I cancelled when I moved house (because the house I was moving to…
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185185 stopped?
I'm with Primus & have been using 185185 during the day, so far without any problems. However just now, I successfully used 185185 and then the next call I tried produced the default message 'the number you dialled has not been recognised, please check & try again'. I suspect that Primus has twigged and is now blocking…
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Talktalk no line but sending bill
I went to TALKTALK in March my line was suppose to be connected on March 15th on the 19th I rang also emailed they said that "BT" would be with me by 3pm they found a problem and said that there were no line available to this property and they would have to work at the exchange.................End of March still NO line…
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Cold Calling Problems? Sign the e-petition,
If like me you are being plagued by cold callers, you might like to add your weight to a representation to the Westminster Government to outline cold calling to UK telephone numbers. If enough people express their displeasure at avin eir home life disrupted by these needless intrusions, something just might be done - as…
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trucall call screening device
does anyone use a trucall device ? is it effective? ive just been sworn at yet again while telling someone in a foreign call centre to stop calling. ive 2 options as i see it a trucall set up or a bloody loud whistle!!!
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No Bill From Talk Talk
I hope that someone can help me with this because I'm not exactly sure where I stand. I've been with Talk Talk for years and have always received a months bill which was paid by direct debit. In June this year I moved in to a new property and decided to go with Sky as they had a good package. I have now received a bill…
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Do I need a land line?
Hello, We are due to move house in the next ten days and there is no usable phone line, so we will have to pay BT £130 for installation. At our current house we have BT line rental and calls, and Plusnet for internet. However, I am now wondering whether the BT line is necessary at all as there is cable available at the…
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Sky Increase Call Charges from Sept 2012.
See: http://www.sky.com/shop/terms-conditions/talk/code-of-practice/tariff-guide/ Note : If you are a Sky Talk Unlimited customer and you are not happy with the changes set out , you may cancel Sky Talk without charge.
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New home, no dial tone, confused about my options
Hello, I've just moved into a rented property. The lettings agency have no record of a phone provider and when I plugged a phone into the available sockets (one labelled BT, one Telewest) I didn't get a dial tone. I need a landline for phone calls and more importantly for the internet. I've looked at the deals listed in…
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Cordless Phone
Hi, I have a 5 bedroom house. My last cordless BT phone didnt work in all of the house. Can anyone recommed a good cordless phone which has long range and will work in a big 5 bedroom house and garden. Budget around £100 but can strech to £150. I only need 2 handsets. Must have answering machine, caller display and…
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BT are beyond useless
I don't know where to start really, other than to say, BT will probably be in a small claims court very soon. I am without a phoneline, I am without broadband, and my order was supposed to be completed yesterday. They claim that my line is connected, and the system thinks it is working. I however can tell you catagorically…
