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Talk Talk Restriction of Services
Hi I want to make fellow Talk Talk Customers aware of a very disturbing part of the Talk Talk Service which I have just found out to my own cost. My wife had overlooked a part payment to Talk Talk having an outstanding balance of £43.23 outstanding and cosequently restricted my services. My wife fell down the stairs…
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TalkTalk Offer fulfilled
Hi, I signed up for a TalkTalk Essentials package with a £50 Tesco voucher via the MoneysavingExpert site. We duly received the emails confirming the order and the advised "go live" date. We were advised to just relax and everything would be taken care of and the upfront payment was duly charged to my credit card. A few…
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Installing a phone line
Evening all, Just bought a house that has been done up, however there is no phone line to be seen. Have looked into whether to go with Sky,BT or virgin but not sure if they would do the work of installing it themselves. Any ideas how much it will cost to get one installed? Thanks everyone!
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Sky messed up my phone order, what can I do?
I moved to a flat that didn't have a working phone line, so I signed up with Sky for phone + broadband as they had a good deal and didn't charge for installation of new lines. An engineer came, installed the line, and all was working fine for 2 weeks. Today my phone went dead and the broadband stopped working. I called Sky…
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TalkTalk Complaint - Advice Needed
Hi all I have just sent this e-mail to the Ombudsman Service but I'm expecting them to take a while to respond, so I'm hoping some of you might be able to share your views/expertise in the meantime: 'I would appreciate an urgent reply (by e-mail) with some general advice relating to an ongoing complaint with Talk Talk. The…
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Recycling mobiles-quote prices.
Hello all! I've been looking at recycling an old mobile. (due to Martins money makeover) I have a Sony Ericsson C905 I'm not sure what to class it as because it's not strictly broken but it's not really in full working order either. It does turn on but it will sometimes freeze and some of the buttons now don't seem to…
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can i cancel a new talk talk contract?
my dad just signed up to a new contract with talk talk and hour ago. i have since spoken to him and have advised he hs been offered a crap deal. He seems to think that the girl on the phone told him he can now no longer cancel or change the contract. is that right? surely i would have thought there should be some kind of…
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Sky Package Block?
Hi, I Currently split up with my partner who is now still living in the house we were renting. I am paying for the Sky package, TV/Broadband/Phone. I do understand that you can't just cancel this as its a 12 month contract and i have over 6 months left still. Is there anyway i can put on hold? or even move sky but not the…
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any cheap and reliable home phone services?
currently with o2 home phone and broadband, only want home phone but they wont allow it. so if i cancel them I'll need a new home phone provider.
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Can you get broadband without a phone line?
Hi, I currently have sky tv, phone and broadband - don't ue my phone and was keen to have it disconnected. Can someone advise me if this will affect my broadband? Thanks,
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sky phone and broadband question
My son is going to university in september so i will no longer need sky tv as i only watch freeview,is there a package that allows you to only have broadband and phone calls from sky.My phone line is with bt.Thanks
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Problems leaving Primus Telephone
Leaving Primus soon, to a different provider,should not be under contract,so will it be straight forward or can I expect a fight, I pay by Direct Debit ?
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Primus Sucks!
I called Primus back in Feb 2012 to switch just line rental which they said they would but they also switched calls without permission. I had my calls with Sky where I had anytime landline and international calls to 20 countries free. So I continued make such calls and over a period of 2.5 months I was charged close to…
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I've left Talk Talk will they refund my credit?
I recently left Talk Talk even though at the eleventh hour they offered to reduce my monthly bill from over £22 to under £12 a month for 12 months with no contract to retain me as a customer. My account is now in credit. One might assume that as I pay by DD they would refund my bank account with a credit? However they have…
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Infinite issues with BT infinity!!
Apologies in advance if this sounds like a rant, but I'm writing on here to see if anyone else has been through what I have with BT, and asking for advice on how to solve the issue i have with them regarding BT Infinity. I'm a new customer with BT - I have been with them for less than a month. I signed up to their…
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Student House, Contract Cancellation
Hi, I am hoping to find advice on a contract cancellation payment I have been asked to pay by BT. I am unfamiliar with BT Services, and moved into a student house with 3 others in September. We called BT to ask about having an internet connection. They told us we had to have a home phone and landline as well as internet.…
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TalkTalk Breakage Fee
Hello All (I've done a search, but can't seem to find the answer, so I hope you can advise me a little.) I have changed provider due to TalkTalk's increase in prices. BUT they are still trying to charge me a breakage fee. Five calls to customer services and about 8 emails and they still refuse to budge. Here's my timeline:…
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Home move - sellers given BT a different move date, Grrr
More a moan to get it off my chest than a request for advice as I know there's not much I can do. I put in a home transfer request with BT to port over the telephone and broadband services next week at the new property, the day after I move house. The sellers have rejected it, telling BT they aren't moving out for a…
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BT Charge £130 For Fault Caused By Their Own Equipment
Ever since the installation of a new BT line, we have had constant crackling on the line during phone calls. We called BT and they told us that they would send out an engineer, but if there was no fault with the line, then we would have to pay £130. The engineer told us that the line was fine and suggested that we get a…
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my phone number in norfolk is often ending up in scotland!!
hello, wonder if you can help, had a call today from a guy that lives in scotland and over the last two-three weeks he has taken lots of calls (approx 20) of people asking to speak to me - we run a small business from home and have had some leaflets being delivered in our local area offering our services, now it would seem…
