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How do I stop getting automated calls on my phone with recorded messages
Please help, i get 3-4 of those recorded calls every single work day for some months now and they really are getting on my nerves. How do i stop them without it costing me anything, I was just about to sign up to a registery thing but it would have cost me £39 for the year :( . This is for my home phone. Thanks
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BT contracts
BT have renewed a contract for landline and broadband which I wish to cancel. They are not letting me, its been renewed from July by a call to my father, not to me. Do I have any rights under the Consumer Rights Act, is there a cooling off period?
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Contacting call 18185
I'm having problems with 18185 taking excess money from my bank account and I can't find a way of contacting them through their website. Does anyone have a contact email or the like for them?
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large talk talk bill due to reverse charge call
had to make a reverse charge call a couple of times whilst out last month and was on the phone less than 5 minutes yet just had my billin for talk talk and the one call is 25.00 the other is nearly 15 quid for two minutes so i have been charged nearly 6.00 a minute for using there service its pushed my normal 40 pounds…
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Paying line rental - deceased
My mum passed away in February however on checking her post she has an outstanding BT bill. The bill is for line rental charges after her death. Unfortunately I thought I had called them already to cancel but apparently not. There's no one living in the house and no calls were made after her death - would you pay the few…
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Moving House: Should I cancel my existing BT line and sign up or transfer
Hi all, I am moving house. I believe the new house has an existing BT landline in it - the current owners use TalkTalk. Anyway, I am pondering whether or not to cancel my existing BT services and sign up as a new customer (I don't mind losing my existing phone numbers). Or should I just log into my BT online account and…
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Landline Fault - Plusnet Charging For Call Divert
We were transferred to Plusnet when Vodafone stopped their home broadband service. Everything seemed okay until the landline went down Sunday 1st July. We did have a problem a few years ago and Vodafone at least offered a free divert to a mobile while until the repair had been carried out. Plusnet would charge us for the…
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Do I need to tell BT I'm moving to Virgin?
Strange question this, but I'm confused. I currently have BT phone line, BT Vision and Bt Infinity. I get these all free through my current employer, but I am changing jobs at the end of the month so want to go to Virgin Media. I have already ordered their current fibre BB, tv and phone package, and have requested to port…
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Unwanted calls
I keep getting loads of calls from debt collectors. At least half a dozen a day. I have caller display and don't answer the phone. Only 3 people have my landline number. I'm registered with TPS. I've googled the numbers to see who calls me. It's an intrusive nuisance. How can they be stopped?
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Please help - problems with BT over £400!!
Hi guys This is the first time I've ever posted on MSE, but I really need some help with dealing with BT... We moved in to a new property four months ago, and moved all our BT services to the new address. After a few weeks we noticed that the phone line wasn't working properly; calls wouldnt connect properly and eventually…
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SSE Telecoms Problem Impacting Elderly Relatives
Hello, First post and I'm hoping someone may be able to provide some advice. Due to freeview reception problems, my elderly Grandparents recently signed up to Virgin cable and decided to also move their telephone to Virgin from Scottish & Southern Energy Telecoms (SSE Telecoms). They opted to keep their old number.…
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The end of cold calls!!!!!
Having been blitzed lately with the foriegn cold call pests I decided instead of snapping back and asking them not to call, politly of course, I would string them along. A waste of time you may say, why waste your time, well, a week down the line, the calls stopped. I became quite adept at time wasting, each day the calls…
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Coop Bank Switch To Rip Off 0844 Numbers.
http://www.guardian.co.uk/money/2012/jun/21/co-op-bank-phone-switch
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Primus: £6.29/month line rental and Sky calls
Is it possible to buy line rental through Primus, but still have my calls package through Sky? Currently have line rental with Sky, but want to shave a few quid off the bill. Thanks.
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Sky loses my landline number! can I get back?
Hi all, Short version. If you cancel Sky to move to BT and then decide to stay with Sky and cancel the BT order, then Sky can lose your landline number! Long version. Just over a month ago (around 25th May) I was looking to change over to fibre (FTCC) broadband as a Sky customer and was told as an existing customer I could…
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Moving home with BT
Apologies if this is a silly or obvious question. At present I have BT Line Rental, BT Broadband and Evening/weekend calls. The Broadband/Calls are at a good rate and I am happy enough with the service. I am about to move home. Is it possible to start a new Line Rental only (or Line and Calls) with a new provider and…
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Talk talk
i have arranged an appointment for a talktalk engineer to come and fix my phone line today and there appointment was between 12 and 3. last night i recieved a phone call from the engineer stating he would be here between 2 and 2:30. now no one has turned up and i have had to arrange a taxi to pick me kids up from school…
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Left BT-rebate of overpayments?
I've moved to Plusnet from BT for rental plus w/end & evening calls package; This was effective from 22nd June.My "final" BT bill appeared online showing a rebate due of ~ £37 so I cancelled the DD for next month.HOWEVER,BT have now reinstated the DD! How long to they normally take to rebate overpayment?I'm prepared to…
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Cold calling on Panorama tonight
Call Centres Undercover: Panorama With an estimated 3 billion marketing phone calls and messages received by the public each year, Declan Lawn goes undercover to investigate unsolicited and unwanted calls and texts. He exposes how some firms work around regulations designed to protect consumers Category Documentary Editor…
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When calling a bank - does listening to the ANSWER phone get charged on my bill?
When calling a bank, number and you are on hold/answer phone....(their jingle message) - does listening to the ANSWER phone get charged on my bill? (say you hear it for 8 minutes, waiting for somebody to answer)
