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New Style BT Bills
Has anyone had a new style BT bill with the line rental and broadband charged in advance? I’ve just had mine and I’m not happy. I normally pay monthly in arrears but because this month is a “catch up“ I‘m paying the normal arrears amount for October, plus 3 weeks of November‘s charge on top - nearly twice as much! I…
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MSE News: Free X Factor voting 'back on'
This is the discussion thread for the following MSE News Story: "The company that runs the free X Factor voting system has pledged to have 30,000 lines available this weekend despite you being unable to vote for nothing last time out ..." Read the full story: Free X Factor voting 'back on'
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Is this the most expensive 1 minute phone call
Hi, I have just viewed my BT bill on line and have found an item listed for £52,27 for a one minute phone call at 11.40pm on 11th August. I`m not sure where this item came from but it could possibly be a reverse charge call my daughter made when backpacking in Australia. Can anyone beat this or have BT got their decimal…
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blocking 090 numbers
Our landline phone is routed through AOL?,for the bills etc,all we pay BT is line rental,My father god bless him is 83 and has started to be lured into dialling premium rate numbers to get bits of cheap tacky jewellery for his great grand kids. we explain that these calls cost £10-£15 pounds a time and is a con,so he says…
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Moving House - Looking For Advice
Hi guys, I'm moving house in a few weeks and I'm looking for advice regarding moving phone/broadband/television. Currently I have phone line rental with BT, calls and broadband with Tiscali, and television with Sky. Obviously this is a bit of a mess so I'd like to get a combined package that covers…
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help please
Can anyone advise me of a website to find the alternative numbers for the o845 0871 etc. Convert them to a 01 or 02 number. Thanks
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virgin landline and over riders
I have a virgin landline and up until recently have been using an overrider telephone account (First Telecom) to call abroad. It took me two tries to find one that could give me decent reception. For the last few weeks my overrider hasn't worked, each time I'm getting a message saying the number has not been recognised. I…
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Anyone Thrown Any Light On This Problem - BT v Virgin
We have a BT landline. When some people try to ring us, they are getting the message "this number is unobtainable" - and we've worked out that those people who are having a problem getting through, are all with Virgin? It would seem that those who aren't with Virgin are getting through ok. Can anyone throw any light on…
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Courier lost mobile phone and laptop!
Hi, I'm posting this up on behalf of my girlfriend. All information provided is as far as I understand it to be. My girlfriend ordered a contract phone and laptop as a gift from an online retailer, who she rang up to place the order. The problem is that the mobile phone and laptop is for a family member, althrough my…
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Who's ringing who?
Got home from work and dialled 1471 as I do most days by habit I guess, and the last number that rang today was 0000 000 000. Any ideas please...Father Christmas perhaps?
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BT Automatically Renewing Contract - help
I moved into my new house 14 months ago and signed up for a BT contract for 12 months back then. I rang up last week to move to another company (sorting out finances) and was told that I wouldn't be able to as I had just renewed my contract. I had not. BT apparantly sent me a letter telling me that if I did not call them…
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BT Home Hub Phone
Sorry if i've overlooked this on any other thread, however I just need a bit of advice/help. Interested in changing to BT for my broadband (currently with AOL) and it would appear their modem has a home hub phone incorporated into it. Now is this phone purely an internet phone, or can i use it as my normal house phone…
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sky talk
I had SKY talk (& broadband) with SKY tv but then I moved. I moved into a house whose previous owners had the same package as me. It seems that the phone line which was active when I moved in is still in the former owners name. I was told this by SKY, who have told me that because final billing may take up to 90 days they…
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Damp got into BT wiring and worried they will charge £200+ for engineer
We have a damp problem by our back door and its in the same place that the BT telephone wire comes into the house, there is then a small white box with wiring going to the test socket. Last night we noticed our phone line was dead, and broadband also having intermittent problems too. I did a BT fault check and it claims…
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BT stratus
I brought a set of 3 new cordless phones yesterday, it says they must be charged for 24 hours before use is this really true? :confused: Im dying to play with my new toy :o Ps. So far they've been charging for 13 and a half hours :D
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Query on line rental
I've finally talked Mum into comparing prices for her home phone. She's concerned that if she changes her current BT line rental as part of the move to cheaper prices, that it will be harder to move again in a year or 2 if there are cheaper deals then. Does anyone have any experience with this? Do you have to go back to BT…
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Talk talk customer service and refund!!
Hi, I just received the worst customer service ever, i thought BT service was nightmare, but no!!!!!!!... I switched to TalkTalk two months ago and took out the International Boost. I was enyoing calls to my family in Poland until i received second bill which was over three times what it should be... somebody had turned my…
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BT Problem
BT charged me £125.00 for an engerneer visit, which he came on the wrong date and BT have admitted that this was their error and credited my account. When I asked if I could have the credit paid directly in to my bank account, they told me that this isn't possible and the credit will have to remain on my BT account. Can I…
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118 xxx services that offer to "put you through"....
...do you continue to be charged at the 118 premium rate?
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New home- how do I find out if line is active?
Moving into new home soon which we are buying . It has been empty, before that tenants and the owner of the house has died. How do i find out if the line is active? Can BT tell me if i ring them with the address- don't know what surname it may have been under recently. How much do they charge for making line active? Do i…
