Moving House - Looking For Advice

garry79

Hi guys,

I'm moving house in a few weeks and I'm looking for advice regarding moving phone/broadband/television.

Currently I have phone line rental with BT, calls and broadband with Tiscali, and television with Sky.

Obviously this is a bit of a mess so I'd like to get a combined package that covers phone/broadband/Television.

The house we are moving to already has Virgin phone and broadband set up so I don't know if this complicates matters or not.

Would really appreciate some advice!

macman

Is there already a BT line in the property? If not then your only phone and BB options are Virgin until you have a BT line installed.
This is assuming the existing Virgin line is cable and not ADSL?
Bundles do not always offer the best deals and it totally depends what exchange you are on.
Check the LLU options on samknows.com, exchange search to start with.

BT_company_representative

Hi garry79,

As you already have your Telephone line rental from BT, We can help you with all aspects of your Homemove.
If you would like more information regarding your homemove or any part of your BT service, just send me a pm with a link to this thread so I can locate your post quickly.

Kind regards,

Keith

garry79

I don't know for certain but I would imagine there would be a BT line in the property (it's a 100 years old). I only know from the home report that the current owners have phone and broadband with Virgin.

garry79

BT_company_representative wrote: »

Hi garry79,

As you already have your Telephone line rental from BT, you may like to check out the bundle deals here in order to make your move as smooth as possible.
We can help you with all aspects of your Homemove.
If you would like more information regarding your homemove or any part of your BT service, just send me an email to btcare@bt.com with a link to this thread so I can locate your post quickly.

Kind regards,

Keith

Would you charge £122 for reconnection in the new property?

Heinz

BT's free instalation offer (18 month contract, make 10 chargeable or inclusive calls per month on BT) goes on until at least 31/12/09.

BT_company_representative

garry79, there would be a connection charge of £122.50 raised if the line at the property is not showing as an active line on our system. Can you PM me your new address details and I will be more than happy to check this out for you.. Thanks Natasha

macman

Strange how the BT rep is happy to tout her 'bundles', but fails to mention the free installation offer?

garry79

PM sent. Thanks for your help.

timmmers

I wonder if you can keep your number if you move and take another BT line ?

t

macman

timmmers wrote: »

I wonder if you can keep your number if you move and take another BT line ?

t

Yes, assuming of course that you're on the same exchange.