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My sky talk bill has gone down from approx £100 a month to £30 a month.
I'm really happy about this, As i was paying far too much. I made simply changes eg) If you were caling a mobile you had to use the phone for 1 minute or less (or better yet send a text which cost 0p) called landline numbers in the evening and weekends cost = 0p If anyone came and wanted to use my phone, i told them it…
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How do I cancel Tiscali Talk & Broadband
I've currently got line rental via BT and calls and broadband via Tiscali, I've had this arrangement for just over 18 months. I’m moving house and have decided to take my number with me, so I’ve arranged this via BT and for them to also provide my calls and broadband too. I called Tiscali a while ago to check the…
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Beware TalkTalk customer services!
Beware anyone who gets cold called by TalkTalk, if you decide to cancel within the cooling off period it may be more difficult that you think. I was cold called and signed up for home phone and broadband.The written contact arrived and didn't mention the half price installation offer promised in the sales call. I returned…
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BT Charges
In June, I moved house and had a BT Line installed at my new address. I then went ahead and had my Sky TV and Broadband installed, and at the same time, changed my line rental and telephone calls to Sky from BT. BT then sent me a final bill, charging me for line rental and saying that I was in a contract and couldnt get…
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bt charge for leaving
hi can you help i am trying to move my phone from bt to sky to save some pennys but bt have sent me out a letter saying that they want £53 termination charge for unlimited evening and weekend plan with renewable contract i have contacted bt and they say that it is a 12 month renewable contract i have had this in for over…
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Help with old model BT cordless phone
Hi there - can anyone help me? it's concerning a cordless phone, the BT Freelance XA5000. I won this phone on Ebay a week or so ago. Up until now I have used my home phoneline for broadband internet only and didn't use a conventional phone on it. I now have requirement for a phone which is why I bought this one. I think…
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BT to Sky Talk
Can anyone help suggest the best option for my phone and broadband. I currently have Sky TV and SKy BroadBand Base (£5 per month). On top of this we have our phone with BT - £11.25 per month line rental + have free evening and weekend calls so most of our calls are free. Is it worth my while switching to SKy Talk or Sky…
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BT total incompetence - made a one-off payment?
It's a bit of a tale of woe and I shan't bore you too much, but am interested to hear if others have had the same experience? I ran up a deficit on my account worth £60, therefore received a letter saying that my DD (usually £15 p/m) would be upped to £45 p/m! I can understand why they would do this, but it doesn't work on…
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Bt rip off charges force evry1 to use 18185
Bt charged me 15p each for making a few local calls which last mere seconds, i only made them so not to have to pay for caller display see here for complete info http://forums.moneysavingexpert.com/showpost.html?p=1598074&postcount=4 Heres the new scandalous charges theyre forcing on people & forcing customers to use…
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BT "Phonebox" plan ?
Hi I am looking at changing my landline as I currently don't often have the phone itself pluged in unless I make outgoing calls. Mainly to avoid creditors. However we need the router pluged into the landline for internet access obviously. I am paying around £16.50 a month for calls and line rental. Line rental is £11 a…
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Sky Phoneline Crackling
Hi All, Hope you can help. Having recently moved into my new home I have had a phoneline activated and got Sky Broadband and Sky Talk. For the first few weeks the line was fine and although the speed of the broadband is average, the line clarity seemed ok and there wasn't any problems with connectivity. All of a sudden a…
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Vandalised BT line...costly crime
Hi, I'm sending a message on behalf of my mother, who is a pensioner, for some advice and also to warn others of the possibility of this crime. My mum has recently been targeted by some naughty person who cut her telephone and Sky TV wires outside her house. According to the local police, the unknown vandal(s) cut between…
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0845 numbers
Hi ... just wondering if someone could help me on this one. I have just got my phone bill in, and I was amazed to see that I have been charged for making 0845 numbers. I am a BT customer, but I thought that 0845 calls were free from BT landlines. Could someone confirm this to me, or am I getting mixed up with another…
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Argh someone keeps ringing me!
All day yesterday, and today, someone keeps ringing me. It's like when a call centre rings you, and there's no one there to start off with but then they click through and you connect to someone. But it doesn't click through, and the line hangs for a few seconds before going dead. When I do 1471 there's no number. I can't…
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talktalk - slick operation
Ordered End Sept (New connection), BTOR came on 18th Sept to fix problems and connect us. Broadband scheduled for 22nd October. When I contacted them on the 10th, they told me there had been a delay (something didn't get ordered, or something), Broadband pushed back to 28th October. 9 weeks after initial order. The good…
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advice re: VM
hi there. im currently with Virgin media. i have the L TV and L BB package with paperless billing and it is £28 per month. I phoned them today and asked how much it would be to install a phoneline and to reduce to TV package (as we rarely watch 1/2 the channels). The operator said that we could drop to M TV and install a…
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BT Bogus Engineer
Hi I recently placed an order with BT and today I am meant to have an engineer out, this afternoon between 1pm - 6pm however at 11am this morning I get a knock on the door...... When answered a guy wearing a buy jacket saying 'openreach' on it and he is holding a note pad with hand written writing on it. He asks who I am,…
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BT Privacy still available? - Caller ID
I would like caller ID enabled on my line. Is BT Privacy still available for new subscriptions? How do I opt in to it?
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Shock! - Talk Talk mess up billing again - I DEMAND MY MONEY back!
Hi there, Today I was shocked to open up my Talk Talk bill to see a 30 pound 'engineer charge.' This is absolutely ridiculous. My phone line went down a little while ago, through no fault of my own so I called on my mobile to report an issue. They did not even need to send an engineer to my house! It was all automated. All…
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taltalk phone v bt phone?
Hi there Who gives the best and most reliable phone service? Just signed up to an 18 mth contract with aol for broadband (3 mths free + £14.99 thereafter) but felt nervous about having both broadband and phone from talktalk (even though its a good price and is unbundled in my area not interested in aol talk plans) just…
