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118 xxx services that offer to "put you through"....
djm1972
Posts: 389 Forumite
in Phones & TV
...do you continue to be charged at the 118 premium rate?
0
Comments
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" Call completion is a charming assassin
While it doesn't apply to any of my top picks, one of my pet hates is ‘call completion' where the operator asks if you want to be connected through. It may be convenient but costs a fortune. Rather than paying the cost for a standard call, you're charged the Directory Enquiries rate for the normal call.
Let me use an example, that isn't even the most expensive. Imagine you were using BT's 118 500 number one weekend. Get call connect and you're charged 49p a minute or almost £30 an hour; yet if instead you'd simply taken down the details and called the number yourself, then even for BT users (who can save a fortune, read Cheapest Home Phones) the call would've been free!"
http://www.moneysavingexpert.com/phones/directory-enquiries-free0 -
Or, to put it another way, "Yes."
Which, of course, is why they make their generous offer - so they can continue to make money from the rest of your call.Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0
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