We'd like to remind Forumites to please avoid political debate on the Forum... Read More » This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Mobiles

Archives for June 2020

Ombudsman decision
i have had an issue with O2 regarding a new phone upgrade , where they set up a new number rather than transfer the old number. The account was taken out in August 2019 , O2 were aware of the issue in September and said they sent a new SIM , But we never received one . In October they terminated the account and charged…
Changing Pay&Go to Contract, new provider
I'm on Vodafone Pay&Go. I am looking into taking a contract because my monthly costs are increasing above £10. I bought a smart phone which takes a nano sim, my old phone had a larger sim so I got a new nano sim from Vodafone, keeping the old number. With that sim I was given a PUK code and a Sim Lock four digit code. If I…
Voice dial
Hello I hope someone can help. My daughter is blind and she used to find using the voice dial on her Nokia 6300 really easy to do but over the years these mobile phones life span has got shorter and don't work. Can anyone suggest a push button phone that has voice dial/call function? And is a bit better built? Paul
Moved home and no mobile signal with EE
We've just moved home and have no mobile signal either inside or outside the house. Have been through the motions with the technical team etc and although our postcode shows on both EE network coverage and Ofcom network coverage, as having outdoor 4G signal there is nothing. The technical team say there's nothing they can…
Recover iPhone music
Hi guys, My laptop crashed a few weeks ago and I've lost all my MP3's, my entire collection, which I had on iTunes and as MP3's in a folder.I do have them on my iPhone 8, but I can't seem to get them off the bloody thing. mp3 ringtoneCan anyone please tell me how I can get them off the phone, back as MP3's please ?Many…
Have I left 3 mobile
I had a letter from three saying my minimum contract periods ends on the 07/07/20 and if I choose to cancel my service or change provider I can do this without incurring an early termination charge. So if I click on view my outstanding charges and fees it shows outstanding charges £10.27 but if I click on leave three…
Mobile phone operator refusing to provide a Nano SIM (NS) for an old pay monthly (PM) contract
Hello everybody. As per the title I have an old PM plan with T-Mobile UK (TM) that I am very happy with. The current phone I am using has a Micro SIM but I’ve recently been having problems with the handset. At our Xmas raffle last year I surprisingly won second prize (I’m sure it was fixed as I’ve never won anything in a…
Moving to an EU country but continuing to use my UK mobile - roaming, fair use, etc.
I am moving to Belgium in a couple of months (probably for a duration of around two years). I would like to keep my UK mobile number in active use throughout that period (in addition to obtaining a Belgian SIM card for use in a second mobile phone) for a variety of reasons: mainly because I use it to run a part-time small…
Vodafone misleading advise
I had a problem with my phone bill I contacted Vodafone and they offered me the promise to pay scheme which we agreed on a amount to my surprise they continued to cut of my account even though I was told this shouldn’t have happened as they put in place the promise to pay I have spoken to numerous people at Vodafone only…
Text Scams Oxygen 8
I found a £4.50 charge on my phone bill for a 'text received'. I didn't even know they could do that. Turns out it's some random text I received, thought was suspicious, tried to report, couldn't, blocked and deleted. What I didn't know was that I had been charged almost my monthly bill for the privilege. I called 3 and…
Can't Send Text Messages
Hi Guys I am having a problem sending text messages i can receive them fine, after all day yesterday searching for an answer and trying different things it works out that it is the Message Centre Number not in there were it should be. Rang 3 and that was a waste of time and in the end the custom service person not English…
Vodafone and paying contract early advice
Hi everyone, I'm looking for some advice if possible. I paid my contract in full t in september, or so I thought. The contract was due to end in this month in June but as I paid the contract in full I thought I was out of contract at least that's what itd me when I signed into my Vodafone account. So I decided I was going…
not my debt
Hi guys n girls, I'm after a little advice: A while ago i done a credit check as i was looking to apply for a mortgage, everything was fine. Whist waiting for the right house to come along i checked my credit file and now theres a default on it. After some tedious research the default is none payment of a 3 mobile contract…
Three - number porting
I took advantage of the Three SIM only deal through MSE and it has been the worst decision I've made in a long time. 2 weeks after porting my number from EE I still can't receive calls which has lost me I don't know how much business from clients who can't reach me. EE and Three blame each other. I get a new excuse from…
Data roving monthly charge
I am experiencing a problem with Vodafone. I ended my contract with them in January. But what they hadn’t mentioned was a data roving charge of £16.00 per month. I changed providers and am now with Giffgaff and have a new number. I have contacted Vodafone on three separate occasions to try and cancel this data charge…
Mr ad hempstock
I'm used to be orange mobile as I got default and the problem is that Equifax Espdia cred removed it but transunion wont on many errors and emails ee now wont to issue a deadlock letter arguing that the default is correct how can it be correct has been removed by to the credit file company's how do I get it of transunion
Apple IOS 13.5.1 Update
I have a contract IPhone XR and after the recent IOS update I haven’t been able to use the mobile data which is up to date and active. After working through a few self help articles to resolve the issue and speaking to apple directly who couldn’t help after the backup and restore function failed I now have a phone that…
Carphone warehouse lied
i sent my perfect working samsung galaxy s9 to trade in through carphone warehouse was offered £130 for great condition. So i sent it special delivery as it was like new and fully working with no damage. I got an email today saying its non working with screen burn and they offered me £35. I feel scammed and asked them to…
Sky Mobile Fraud
I have been the subject of a sky mobile fraud whereby my email address (also Sky) was taken and a couple of mobiles ordered. A number of other companies were also ordered, from but each was investigated and the fraud recognised. Only one mobile was delivered to my address which I immediately returned, the second was…
Major Mobiles Recommend?
Hi, I was looking to buy a SIM free phone and stumbled across Major Mobiles who I have never heard of - would anyone recommend - or not? Thanks.

★ ★ ★ Meet your Ambassadors

Confirm your email address to Create Threads and Reply

MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

View All

Mobiles

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free

Mobiles

Discussion List

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free