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Three - number porting

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I took advantage of the Three SIM only deal through MSE and it has been the worst decision I've made in a long time. 2 weeks after porting my number from EE I still can't receive calls which has lost me I don't know how much business from clients who can't reach me. EE and Three blame each other. I get a new excuse from Three every second day saying it will "certainly be sorted in 48 hours". But it never is. How difficult can it be? I can't see a way past the useless, labyrinthine Customer Complaints to get any proper action taken. Do I just give up, get on a different network and tell all my contacts I've got a new number? Or is there something I can do? 

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  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    100 Posts Name Dropper Photogenic
    edited 16 June 2020 at 9:43PM
    Jimbod9 said:
    I took advantage of the Three SIM only deal through MSE and it has been the worst decision I've made in a long time. 2 weeks after porting my number from EE I still can't receive calls which has lost me I don't know how much business from clients who can't reach me. EE and Three blame each other. I get a new excuse from Three every second day saying it will "certainly be sorted in 48 hours". But it never is. How difficult can it be? I can't see a way past the useless, labyrinthine Customer Complaints to get any proper action taken. Do I just give up, get on a different network and tell all my contacts I've got a new number? Or is there something I can do? 
    Probably a port split which you are probably better letting get resolved before making your next move.

    I guess you aren't using a business account if you got an MSE deal - so I would take that into account when you complain about business related issues.
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