Three - number porting

Jimbod9

I took advantage of the Three SIM only deal through MSE and it has been the worst decision I've made in a long time. 2 weeks after porting my number from EE I still can't receive calls which has lost me I don't know how much business from clients who can't reach me. EE and Three blame each other. I get a new excuse from Three every second day saying it will "certainly be sorted in 48 hours". But it never is. How difficult can it be? I can't see a way past the useless, labyrinthine Customer Complaints to get any proper action taken. Do I just give up, get on a different network and tell all my contacts I've got a new number? Or is there something I can do? 

[Deleted User]

Jimbod9 said:

I took advantage of the Three SIM only deal through MSE and it has been the worst decision I've made in a long time. 2 weeks after porting my number from EE I still can't receive calls which has lost me I don't know how much business from clients who can't reach me. EE and Three blame each other. I get a new excuse from Three every second day saying it will "certainly be sorted in 48 hours". But it never is. How difficult can it be? I can't see a way past the useless, labyrinthine Customer Complaints to get any proper action taken. Do I just give up, get on a different network and tell all my contacts I've got a new number? Or is there something I can do? 

Probably a port split which you are probably better letting get resolved before making your next move.

I guess you aren't using a business account if you got an MSE deal - so I would take that into account when you complain about business related issues.