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Best way to use Caxton Card
Hi,I am due to travel to Turkey on the 23/08/20 for two weeks with my wife and kids, we have just got a Caxton card and looking to find out the best way to use it in Turkey.I know the card has to be loaded up with money via the app or online but my questions are:When using a ATM machine in Turkey is it best to take out…
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Travel money cards
Hi all, We are going to on holiday to Lanzarote in 7 weeks, From what we’ve read most place are only accepting card/contactless payments, can you recommend a card we can use? Bearing in mind we can get any credit so Credit cards are cards that do a check are out the question. thanks in advance 😊
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Easyjet cancelled flight - unable to get refund - next course of action
Hi,Help please. Easyjet moved my flight to another flight the same day (from 4:30 to 07:00), so a different flight number and >8 hour time difference. I was told to contact the help centre. Over 3 attemts I spent >6.5 hours on the line and did not get through.I have emailed and got not acknowledgement or reply.To whom can…
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Changing flight dates
I am trying to change the dates for previously booked and paid for flights to Faro from Manchester this Sept. My new target date is end of May/early June 2021. Easyjet (outbound) want an extra £143.00 making the one-way a total of £339.00 each and Jet2 (inbound) want an extra £400.00 making the one-way £606.00 each! Grand…
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Cash Passport Raphael Bank - Can't Reload Currency
I have a multi-currency cash passport issued a couple of years ago. Last used May 2019. I checked the balance today, noticed they have started charging for inactivity. Tried to reload some Euros, got error message "try later". PS card issued by R Raphael . Aha : just discovered that they went bust in 2019. It will be…
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Thrifty Car Hire via CarRentals.com - Italy
Hello - has anyone ever used the above? I’ve found a rate for a trip in August which is comparatively fantastic compared to other rates on the comparison sites - roughly 50%. Surprisingly though I did not require to input credit card details to reserve the rate, although inputting the confirmation on the Thrifty website…
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Hire car hit and ran
Today an enterprise Luton hire van hit my car parked outside my house. I have 4 children under 5 so was unable to run to get the Reg. My neighbour who heard the almighty bang ran after it and wrote down the REG but it was incorrect. I put shout outs on local sites to see if anyone saw anything. The police said without the…
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Adding children to an Easyjet Booking
My wife and I were originally flying to a colleague's wedding, as it was an adult's only affair the kids were staying with the grandparents. The wedding has now been cancelled due to Covid and so we have been looking at options for changing our flights. We'd like to take the kids away with us now but hitting a bit of a…
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Easy Jet - no confirmation email
Hi Guys, I’m after some advice. On Thursday I went onto the easyJet app and booked flights for summer 2021. I paid using Apple Pay and got a notification from my bank telling me the payment was pending. But no confirmation email from easyJet. The payment is still pending. The flights have gone up over £1000 since I booked…
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EasyJet refunds and vouchers
Hi, we were booked to fly on 31st May, but due to Covid19 our flight was cancelled. Sent email requesting date change and in the end took the voucher option. We have not received voucher, it is supposed to be sent within 28days, it’s now mid July. Tried phoning EasyJet, no answer. We have now booked and paid again to fly…
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Easyjet Flights cancelled?
Hi We've booked flights through easyJet from Newcastle to Malta two weeks ago for August. Now when you look at their flight schedule, it starts from September, so it looks like our flights have been cancelled. If you input our booking reference into their website, we can amend seats and even book hotels and airport parking…
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Easyjet refund
Easyjet have fully refunded our flight costs (£5000) to Love holidays! It is impossible to contact Love holidays to request our money. They do not have a phone number and do not reply to e-mails. What do I do now to get our money back???
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Trying to contact EasyJet by phone about refunds, and flight changes
We are still waiting for refund or vouchers from earlier flights. We also have flights booked for Croatia in September which EasyJet say are running, but we cannot go due to still shielding. Need to get in touch with Easyjet by phone but cannot find a number that gets any response. Please can anyone help with contact…
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Overcharged online by Virgin Holidays Car Rental
Saturday 11th July I cancelled a rental car I'd booked with Virgin Holidays (via the VH Whatsapp chat) scheduled to be picked up at Orlando International Airport later this month. As I have already re booked a Virgin Holiday for next July 2021 I was offered the opportunity to transfer the booking to this future trip. I was…
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Etihad flight to Australia
I have a flight booked for 15 Nov to Australia through Etihad. I paid with credit card. My understanding from speaking with friends in Australia they are not accepting tourists this year and travel restrictions are in place now. I have been in touch with Etihad and it seems unlikely the flight will be cancelled and refunds…
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Ryanair refunds
Just received confirmation of a flight refund. It is £96 short of the original cost. Am I to assume that this would be the additional costs of hold luggage and priority boarding, and the refund only applies to the flight cost? Ryanair customer service line keeping me on permanent hold as usual, running up my phone bill!!!
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Best card to use for New Zealand
Hello I am soon traveling for Critical purpose to New Zealand, what is the best card to use to not get charged a lot for exchange rate. Any advice would be so useful thank you
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Icelandic Currency
Hi My nephew is going to Iceland what’s the best way to get currency? Is it best to use a card or money exchange sister asked me so I said would try to find out cheers.
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charges for using card
I have tried ringing up barclaycard but i cant get through. I have a barclaycard platinum credit card which i got in 2018. Will I be charged if I use my credit card abroad?
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Ryanair not to be trusted
Since March Ryanair have cancelled 4 flights we had booked between then and July. Although we originally requested part refund and part vouchers we have received nothing. We have had to book two new flights since July and pay for them and are still waiting for nearly 500GBP to be dealt with. At this stage I would be happy…
