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Eon Next FiT payments
Hello, been transferred to Eon Next from nPower and have submitted my first reading to Eon Next on 1st of month. With nPower, payment was in the bank account within 10 days. Eon Next are quoting up to 4 weeks!! Can they hold onto nearly £300 in FiT payment? They claim it’s because we’ve only just come across to them! They…
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Scotish Power
Hi WE HAVE BEEN PAYING Scotish power by direct debit over the last few years and had kept increasing,until we contacted them and have given them numerous meter readings.They have agreed that our account is £9778.05 in credit and it also shows on our account.They have told us on 4 seperate occasions that they will refund…
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Not getting the most from solar panels..
I brought a house last year, the previous owner had solar panels fitted under a 'green scheme' in 2013. We are told we cannot sell back the unused electricity due to this deal? We only get the benefit of free electric as we use it - ie. Dishwasher used on sunny day is free. Is there a way I can sell the excess energy back…
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Huge Electric Bills
When my son moved out of our house a few months ago, we thought that we would start to see great improvements in our electricity bill as there was just my elderly mother and me at home and we didn't think that either of us were huge consumers. We had a very scary bill a few month ago. On submitting a meter reading, I found…
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PFP Energy tariffs
I have signed up for PFP Energy Summer Saver at an average price of £23.67 per month. MSE Cheap Energy Club showed PFP Green Variable S2 online as way cheaper than my current tariff, Bulb Vari-Fair. PFP told me that their Green Summer Saver tariff was the same price but online comparisons are not showing the tariff they…
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Bristol Energy/Together Energy
I was with Bristol Energy which I thought would be an honest reliable company as connected with Bristol City Council. But they decided to sell to Together Energy. Now Bristol Energy are not refunding my credit balance. I have asked at least 10 times. I phoned, and I eventually spoke to a human being but she said she was…
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estimated bills with Shell and E-on despite smart meter
I switched to Shell at the end of February. Today I received an email that my DD payments are going to increase from £30 to £96 despite the reduced use of utilities recently. I looked into it and it turns out this is based on estimated meter readings despite the fact that I have a smart meter and Shell emailed me during…
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EDF Fixed Term Tariff Ending July 2021 - switch now?
Hi all My fixed term tariff with EDF ends on 3-/07/2021. All tariffs these days are so much more expensive so if you were in my shoes would you switch now in the event of tariffs becoming even more expensive or leave it until late July and continue benefiting from my current cheaper tariff? thanks in advance
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Green Network - Ofgem agreed tariff
I received my final GNE bill today but the tariffs bear no resemblance to those I agreed. Also I'm trying to check the tariffs agreed between Ofgem and EDF I have checked emails etc but cant find them, can anyone point me in the right direct. I spoke to EDF this morning but they weren't much help! Thanks
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Smart Meters are export meters
I believe SME expert advice on smart meters and solar is wrong. My understanding and information is that all electricity smart meters are required by regulations to record exports of electricity. I have an early Smets1 Scottish power meter and if you know which buttons to press on the meter (not the remote) the cumulative…
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Smart Meter altering daily readings
I have been recording the daily consumption readings from the remote display into a spreadsheet. Earlier this week I realised the readings from early June this year had changed. Not being able to prove I have miss recorded the daily readings I have continued to recorde the daily readings and when I checked today all the…
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British gas smart meter question
So I recently bought a new house which had a smart meter installed When I come down first thing in the morning I find that I have used between 70 and 80 pence since 11 p.m. the night before. The only things I have running overnight are the fridge freezer, phone, fan. It is now over 12 hours later and I have only used an…
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BULB pre pay meter switch
We moved into our new flat in July 2020 which had previously installed pre pay (top up) meters. We asked the existing supplier (British Gas) to switch these to pay monthly (direct debit) meters as these are our preference for many reasons. They said we would have to be with them for several months to build up a credit…
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British gas
British gas will not let me leave saying i have a debt on the account even though I haven't, I've been prepayment for 8 yrs...
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Switched Energy Supplier Without Consent
I have recently realised that I have been switched suppliers, without my consent. This happened a few months ago, but due to being informed of the change via an old email address, I missed it. There was no letter or other correspondence, just email. The new supplier (Neon Reef) has also been taking direct debits from my…
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E.on Final Bill & Credit Adjustments - Smart PAYG
Hi there, We have been on pre-payment meters for 10 years and in Dec 16 changed to E.on Smart PAYG. Since then have never received any rebates and have recently moved house and closed the account. We have just checked our final bill following issuing meter readings and our account showed nearly £4k in credit!! When I…
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Smart Meter Installed yesterday by So Energy. Now saying I need a Gas Safe Engineer ?
Had smart meter installed yesterday by So Energy. Their engineer then issued me with a Warning Notice - Do Not Use. He advised that I have to get my own Gas Safe Engineer out to confirm the Veissman boiler is working to manufacturers guidelines. Does anyone know if this is correct. Also same engineer has put a notice tag…
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SSE Threatening Debt recovery Action rather than responding to a Complaint
I am helping support my neighbour who has been billed by SSE for her use of electricity unfairly because they they have not taken into account payments she has made. Although we have made several attempts to raise our concerns they have failed to respond to any one them, except by sending out a letter threatening debt…
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Smart meters standing charge
Just had smart meters fitted - does the standing charge get included in what they display If so how and at what point in the day does the fixed amount get added As a pretty low user - I find the 16.98 and 19.21 p per day virtually doubles my bill
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Peoples energy could someone have a look please.
MY mother, in her 80's, no internet, asked me to sign her up with PE recently. I submitted meter readings (of which there were 2 day rate & night rate). First issue, where there were 2 readings there is now only 1; meter display cycles through time, date consumption reading and back to time. What may have happened to the…
