Smart Meter Installed yesterday by So Energy. Now saying I need a Gas Safe Engineer ?

fruitpie
fruitpie Posts: 202 Forumite
First Anniversary Combo Breaker
Had smart meter installed yesterday by So Energy.  Their engineer then issued me with a Warning Notice  - Do Not Use.  He advised that I have to get my own Gas Safe Engineer out to confirm the Veissman boiler is working to manufacturers guidelines.    Does anyone know if this is correct.   

Also same engineer has put a notice tag in the meter box, advising that I also need to get an electrician out to earth bond it.   Can anyone advise on this too please.   

Thank you 
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Comments

  • Carrot007
    Carrot007 Posts: 4,534 Forumite
    First Anniversary Name Dropper First Post
    edited 15 June 2021 at 12:38PM
    Yes sounds reasonable. Presumably these were not picked up on your last service.

    The earth bond could might be hidden. Mine it the inside of the house not to the meter box so people often miss it. If it is really missing someone should have picked up on that before.

    I would expect one person to be able to check/do both jobs.
  • Reed_Richards
    Reed_Richards Posts: 4,159 Forumite
    First Post Name Dropper First Anniversary Combo Breaker
    How long is since your Viessmann gas boiler was serviced?
    Reed
  • I can understand the issue re earthing.
    How did the meter installer suspect there was a possible boiler issue?
    He was there to intall a meter, not do an inspection of the boiler.
    The advice was probably correct if, as asked in the previous post, they enquired about the status re boiler services.
    Other than a potential safety concern it was surely non of their business.

  • Carrot007
    Carrot007 Posts: 4,534 Forumite
    First Anniversary Name Dropper First Post
    edited 15 June 2021 at 5:55PM
    I can understand the issue re earthing.
    How did the meter installer suspect there was a possible boiler issue?
    He was there to intall a meter, not do an inspection of the boiler.
    The advice was probably correct if, as asked in the previous post, they enquired about the status re boiler services.
    Other than a potential safety concern it was surely non of their business.


    Gas regulations require the commision and testing of all appliances (on gas) after an interruption to supply.
    A meter change would require this.
    Anything suspected non compiant will be tagged.
    In very serious cases the gas supply would be left capped to stop use.
    It is 100% their business as they could be held liabel as the last person to touch the supply if it explodes in a ball of fire.
  • Anyanka1
    Anyanka1 Posts: 174 Forumite
    First Post
    ... Or liable?
  • Carrot007
    Carrot007 Posts: 4,534 Forumite
    First Anniversary Name Dropper First Post
    edited 15 June 2021 at 5:56PM
    Anyanka1 said:
    ... Or liable?

    Bah! And that's the second version, edited for much mis-spellings! Still always happy to correct ;-)

    Brain works faster than fingers and chaos ensues!
  • Anyanka1
    Anyanka1 Posts: 174 Forumite
    First Post
     We all make mistakes/typos :) 
  • Carrot007
    Carrot007 Posts: 4,534 Forumite
    First Anniversary Name Dropper First Post
    Anyanka1 said:
     We all make mistakes/typos :) 

    And I make a lot more than most. But will correct if I notice!

    Still at least it can be read unlike my pen and paper writing! That's so bad, if it's six months later I tend not to have a clue what is going on ;-)
  • Ectophile
    Ectophile Posts: 7,328 Forumite
    First Anniversary Name Dropper First Post
    Carrot007 said:
    I can understand the issue re earthing.
    How did the meter installer suspect there was a possible boiler issue?
    He was there to intall a meter, not do an inspection of the boiler.
    The advice was probably correct if, as asked in the previous post, they enquired about the status re boiler services.
    Other than a potential safety concern it was surely non of their business.


    Gas regulations require the commision and testing of all appliances (on gas) after an interruption to supply.
    A meter change would require this.
    Anything suspected non compiant will be tagged.
    In very serious cases the gas supply would be left capped to stop use.
    It is 100% their business as they could be held liabel as the last person to touch the supply if it explodes in a ball of fire.

    But in reality, that means turning on each gas appliance, and checking that they work correctly.

    I've had my gas meter moved twice in the last few years.  They never asked me to call out a Gas Safe plumber to re-commission my boiler or cooker.  So long as they were working, it was job done.
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
  • jefaz07
    jefaz07 Posts: 546 Forumite
    First Post Name Dropper First Anniversary
    Carrot007 said:
    I can understand the issue re earthing.
    How did the meter installer suspect there was a possible boiler issue?
    He was there to intall a meter, not do an inspection of the boiler.
    The advice was probably correct if, as asked in the previous post, they enquired about the status re boiler services.
    Other than a potential safety concern it was surely non of their business.


    Gas regulations require the commision and testing of all appliances (on gas) after an interruption to supply.
    A meter change would require this.
    Anything suspected non compiant will be tagged.
    In very serious cases the gas supply would be left capped to stop use.
    It is 100% their business as they could be held liabel as the last person to touch the supply if it explodes in a ball of fire.
    They are notoriously bad for turning off gas supplies for no reason at all. They also like to call in jobs to the relevant gas distribution networks that have nothing to do with the grid. A lot of these are unskilled quickly trained people who could jump to a new career when the smart meter roll out happened. 
    I’ve lost count at the amount of jobs I’ve attended after these people. Some extremely dangerous…so much so energy companies wanted us to report to them and unfortunately the individuals were dismissed. 
    There was also an episode of watchdog I think it was that featured smart meter fitter. 
    Obviously all not bad of course…but there are lots! 
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