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British gas

British gas will not let me leave saying i have a debt on the account even though I haven't, I've been prepayment for 8 yrs... 

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  • Cardew
    Cardew Posts: 29,075
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    Forumite
    Welcome to the forum.

    The reason some properties were placed on a prepayment meter was because of a debt - often a large debt. The principle was that this debt was paid off over a period - but there is a limit on how much additional  money the energy company can take.

    The first thing to establish is if/why you are in debt.


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