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Solar Panel - 2012 installation
My partner and I are due to exchange on a house in February. The house is part of a deceased estate so information is a little difficult, but from what we have found, solar panels were installed on the property in 2012 by a company which has since gone out of business. The owner completed a form to her energy supplier but…
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British Gas pay as you go phone number
A friend has no electricity in her new home. Can't use previous owners top up cards as the account is closed. Can't register a new account as the website says that british gas doesn't supply the address. The phone number 0330 100 0303 just cuts off and redirects to the website - she needs to speak to someone before Monday.
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Leaving British Gas
Hi, I'm currently with BG and my tariff expires the end of Feb. I have been doing a few searches and can get cheaper else where. My concern is that the current electric meter has 2 rates on it. I used to be on the BG free electric on a Saturdays. So my meter still displays my Usage in 3 totals Rate 1 overall total Rate 2…
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UTILITY WAREHOSUE?
Morning, I have been chatting to a UW sales person and considering switching and moving gas/electricity, BB and mobiles over. Just wanted some feedback from anyone who is with them? I have to make a decision by this weekend to get the £100 cash back incentive? I am aware they are slightly dearer for gas and electricity but…
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British Gas New tariff
Hi All I am a member of the Energy Club and the top pick is the new British Gas tariff, my question is can you select a date to switch on or do you just have to go with the date they tell you, I only ask as my current tariff ends on the 6th March and currently its a better deal.
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British Gas took over my Ebico electricity account - my credit balance is missing
My final Ebico bill shows £92.02 of my credit balance transferred "British Gas Migration Reconciliation - DD - 11 Nov 2020". BG says it is waiting on the Administrator. The transfer was over 2 months ago. Is anyone else in this situation of waiting for their credit balance to appear? What is going on?
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Neo, are they any good?
I've been comparing G&E and the cheapest I have come across are Neo at £940 a year for my usage. Anyone with them?
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choosing energy deal when you have solar panels
Do I need to do anything different when trying to find the best energy supplier?
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Utility Warehouse - Cancel in cooling off period
Hi all, writing this on behalf of my friend. She signed up with Utility Warehouse to lower her monthly bills but instead, they've loaded her with a bunch of additional stuff she didn't want nor as for. Cashback card, landline (at £40 a month alone!) and mobile contract that are unnecessary and totally burdensome. The deal…
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Warm Home Discount when company goes bust
The rules for WHD for the core group for 2020/2021 state you must have qualified on July 5th 2020. However any supplier that is part of the scheme has until March 31st 2021 to credit your account with the government funded £140. And yes most energy companies will leave it as late as possible,my mother is with Avro and they…
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Green. Credit refund problem.
Hi Has anyone had difficulty obtaining a refund of an accrued credit balance from Green? Before I go further this is a company that markets itself as "Green." (with a full stop) and registered as Green Supplier Limited, Newcastle Upon Tyne, England, NE4 5TF. Have been with them since Jan 2020 after recommendation from MSE…
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Solar panel mid-sold claim
I have been contacted by a firm of solicitors concerning claiming for mis- sold solar panel on a no win no fee basis - has anyone experienced this and if so what fees are charged- many thanks
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Green Network Energy
Hi I’m after some advice. We are (or were!) customers of Green Network energy. We are due to move house on 12th February and had tried to begin the process of informing our supplier before they announced the other day that they had ceased trading. Reading the information that is available, I understand Ofgem will appoint a…
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Energy nightmare
Advice needed !!!! my 2 energy suppliers, Scottish Power (Gas) EDF (Electric) are charging me £250/£300 per month for accumulated debt and usage, They just won’t listen or budge on tariff pricing (Standard Variable tariff). My meters were incorrectly registered to the wrong plot number and serial numbers were not present…
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One Energy supplier in a apartment building
Hi All, I am currently renting an apartment and hoping to purchase a different apartment in the same apartment building. When we moved in to rent, we were informed that we wouldn't be able to change energy supplier by the landlord which we were OK with however speaking with neighbours they have all informed us that they…
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Utility Point still in business?
Anybody have any ideas whether Utility Point are still trading? I initiated s switch on the 26/12/2020 and the switchover date was the 16/1/2021. Direct Debit has been taken but I have not been able to get hold of them to give them final meter readings since the 15/1/2021 via phone or email and their chat is constantly…
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FROZEN ELECTRICITY METER & END OF FIXED TERM CONTRACT
Hi there. Wondering if someone can please advise me. Sorry, a bit long winded. Aug 20. Noticed my meter had frozen and reported via email to my supplier. (With my previous supplier, I had a smart meter so didn’t need to read the meters myself and assumed this was the case with the new supplier). Just so happened, the next…
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Expensive bills
Hi, I’m new here and I’m not sure if this has been asked before (sorry if it has) I have just moved into a 2 bed flat with my partner and everything is electric. We have an immersion heater and Rointe electric radiators. Our weekly top up on our key is roughly £70. As you can imagine we are struggling to find this. I have…
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Worcester bosch
Boiler set at 75° is the economical. Different advice on internet. Anyone got green Star 30i. Cheers
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British Gas Homecare cover V New boiler
My boiler cover is due for renewal in the next few days and is due to go up from £37 to £44 per month , on our 10 year old Ravenheat boiler that has been listed as virtually having obsolete parts per last Years service. I have had an online quote from British Gas for a new boiler with the cost approx. £2645 or £88 per…
