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Solar panel mid-sold claim

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I have been contacted by a firm of solicitors concerning claiming for mis- sold solar panel on a no win no fee basis -  has anyone experienced this and if so what fees are charged- many thanks
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  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    How was your solar panel mis -sold .
  • These people are the equivalent of ‘accident chasers’. They employ people to search Google Earth for roofs with solar; they work out your address, and they then go on a fishing expedition. I have a 11000 volt electricity pole at the bottom of my garden, I get a letter from a claims firm about once every 6 months.
  • Dale77, I have a man came to the house they contacted last week informed of the claim they would take 30% of the claim which we agreed to they solicitors calledme today to go through 20 minutes worth of questions to say I had a very good claim do again I asked is it 30% for which she replied yes plus they would need to take a insurance which would cost 2k so I doubted they wanted 30% of the claim plus 2k they said they would ring back by a claims manager no one called back, but I'm now even more angry as some man came to collect all information and I asked him 3 times if there was any other costs he said no just 30%. I'm not sure what to do next as iv looked online all evening for a temp mate to claim myself but can't find anything. 
  • MWT
    MWT Posts: 10,274 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Marialoo said:
    ... plus they would need to take a insurance which would cost 2k so I doubted they wanted 30% of the claim plus 2k they said they would ring back by a claims manager no one called back...
    This is how the scam works, it is not about any real claim for mis-sold solar, it is all about selling an expensive insurance policy.
    You need to have actually been mis-sold and be willing to take this to court, you are not going to find a template online for this...
    So as per the first question in this thread, how were you mis-sold the solar panels?

  • Marialoo said:
    Dale77, I have a man came to the house they contacted last week informed of the claim they would take 30% of the claim which we agreed to they solicitors calledme today to go through 20 minutes worth of questions to say I had a very good claim do again I asked is it 30% for which she replied yes plus they would need to take a insurance which would cost 2k so I doubted they wanted 30% of the claim plus 2k they said they would ring back by a claims manager no one called back, but I'm now even more angry as some man came to collect all information and I asked him 3 times if there was any other costs he said no just 30%. I'm not sure what to do next as iv looked online all evening for a temp mate to claim myself but can't find anything. 
    If you purchased your panels through a loan pushed by the solar company then you may have a claim for misspelling, but you don’t need to pursue it though these parasites, you can make your own claim at no cost via the financial ombudsman.

    https://www.moneyexpert.com/news/thousands-complain-financial-ombudsman-loans-solar-panels/

    As they are asking for £2k insurance I suspect your claim is weak or non existent. If you purchased them outright you have no chance.
  • QrizB
    QrizB Posts: 18,437 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    MWT said:
    Marialoo said:
    ... plus they would need to take a insurance which would cost 2k so I doubted they wanted 30% of the claim plus 2k they said they would ring back by a claims manager no one called back...
    This is how the scam works, it is not about any real claim for mis-sold solar, it is all about selling an expensive insurance policy.
    I had someone cold call me last year to say I'd been mis-sold.
    I told him he we didn't have solar panels and must have the wrong house.
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • MWT
    MWT Posts: 10,274 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    If you purchased your panels through a loan pushed by the solar company then you may have a claim for misspelling, but you don’t need to pursue it though these parasites, you can make your own claim at no cost via the financial ombudsman.

    Exactly, if there is a mis-sold financial product involved then the route to a claim is easy, but if this is simply a suggestion of mis-sold solar panels then it is a completely different problem.
    As they are asking for £2k insurance I suspect your claim is weak or non existent. If you purchased them outright you have no chance.
    I doubt they have even considered if there is a case or not, the only purpose of this type of scam is to sell the insurance regardless.

  • MWT
    MWT Posts: 10,274 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    QrizB said:
    I had someone cold call me last year to say I'd been mis-sold.
    I told him he we didn't have solar panels and must have the wrong house.
    Yep, just like the calls I get saying that because we had a grant for insulation 'some years ago which we have probably forgotten about' we now qualify for another grant...
    Sadly people do fall for these scams :(

  • Marialoo said:
    Dale77, I have a man came to the house they contacted last week informed of the claim they would take 30% of the claim which we agreed to they solicitors calledme today to go through 20 minutes worth of questions to say I had a very good claim do again I asked is it 30% for which she replied yes plus they would need to take a insurance which would cost 2k so I doubted they wanted 30% of the claim plus 2k they said they would ring back by a claims manager no one called back, but I'm now even more angry as some man came to collect all information and I asked him 3 times if there was any other costs he said no just 30%. I'm not sure what to do next as iv looked online all evening for a temp mate to claim myself but can't find anything. 
    What makes you think that you have been mis-sold PV solar? You will have a MCS Certificate for the array which gives you certified information on the predicted annual output of the panels on your roof. How is your system performing against this prediction? 
  • Keep_pedalling said:

    ..... you may have a claim for misspelling, ....
    "Mid-sold"?  I claim misspelling!
    Reed
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