We'd like to remind Forumites to please avoid political debate on the Forum... Read More » This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

We're aware that some users are experiencing technical issues which the team are working to resolve. Thank you for your patience.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Energy

Archives for August 2012

smart meter
My supplier is british gas for gas and elec. Afew months ago, they installed smart meters. A m i free to go now to any other supplier, does anybody know ?
Is this a reasonable amount?
Hello, First bill from nPower and wondering if this is reasonable. Have not been in this house long so no previous comparison possible. Old 3 bed detached house, gas central heating and cooker otherwise everything electric. Someone at home most days. For the last 4 months duel fuel, cost about £250. Thought it was a bit…
Is Npower trying to con me?
I have had a letter come through the post today saying I owe npower £168.80 but a month ago we were £50 in credit when I changed energy supplier. They said its due to the final meter read, however they took a meter reading 3 months ago. So I hardly think I have used £220 in energy over 3 months. my wife is only person on…
Spark Enegy - no service
Hello, Spark energy have really messed up here. I live in a rented flat with a pre paid meter which i have to top up through phoning the electricity company and paying via card. On 16th july i realised i was running low on credit. so i rang up the company and made a top up of £40, the advisor said it would take up to 3…
Cold Months Ahead
When is the Government and the Energy Companies actually going to realise that thousands and thousands of households will be unable able to heat their homes this Winter through total fear of not being able to pay their fuel bills. Our supplier is British Gas and no matter what your problems are or the difficulties you…
EON blatant lies
I'm in the process of switching from EON to EDF. My Saveonline 9 tariff with EON ends today, and they're automatically switching me to their Energyonline tariff, which will increase my bills by £197 per year at my current usage. I'm therefore in the process of switching to EDF's Blue Price Promise tariff. I've just…
Who Actually Owns Scottish and Southern Energy?
Hi, I've always been about making the right consumer choice (which often means buying local and supporting British companies). I was under an impression that Scottish and Southern was the last British-owned energy company... until I spoke with this guy who says that SSE was recently bought by a Chinese investor.…
E.ON switching rate
Coming to the end of my Saveonline12 plan and E.ON will switch me to their Standard plan unless I say differently. I dont know how to compare these sensibly without a projection to see if I'm better off or worse, or if there is another E.ON plan more suitable. I could switch service provider but the savings are marginal…
Our British gas contract ending is their offer any good?
Hi All, Our British Gas 'WebSaver 12' is ending end of next month they have offered us this 'super amazing deal'... is it any good (sorry to paste) We pay about £76 a month for gas electric, i know martin was on the TV recently and said two of the big guns have fixed tarifs? Cheers [FONT=&quot]Online Variable – our…
Economy 7 problem - heaters and water heater on permanently
Can anyone please advise me re my problem with Economy 7? I have lived in my house for 23 years and have had no previous problem with Economy 7. I had a clockwork meter which seemed to switch to E7 overnight, when my storage heaters and water heater would work. 2 months ago I noticed that my water was not heating up…
British gas smart home - anyone had it installed?
Looks a nice bit of kit - anyone had it installed?
EDF energy account problems massive final bill
Morning all, I have been a gas and electric customer with EDF energy for 18 months. I paid 75.00 a month DD during that period. When ever requested I provided meter readings online. I saw no increase or decrease in monthly DD so assumed all was good and on track. Recently I have moved overseas. I informed them in good time…
Asking for a discount - anyone tried it with any success?
OK so the plan is to switch my electric from B Gas to Scottish Power as it's going to save me money. Before I do I am going to ring B Gas and ask them to discount my tariff to an equivalent cost as the SP tariff. I think they will tell me to sod off but wondered if anyone else has ever tried this and had any success???…
ADVICE sought please
I have gas CH and a gas fire in the lounge. I have just changed to an electric cooker (because I left the house after putting a casserole in the oven - forgot to press the ignition and came home to a gas--filled kitchen). I am now wondering whether to install a 2Kw heater on the wall as an alternative/addition to the gas…
Help needed with switch advice.
Hi all, currently on British Gas electric only Online Energy tariff. We have economy 7 in our home. Our usage is as follows for the past 12 months: Day rate Kwh = 2382 Night rate Kwh = 7733 I have put our details into uswitch and npower Bill Saver November 2013 came up as cheapest with £166 saving. ScottishPower Online…
Npower Miscalculated Bill
Hi, I'm hoping someone might be able to advise here. I set up an account for gas and electricity with Npower about a year ago when I moved into a rented property (they were the cheapest provider at the time). I set up a monthly fixed direct debit, paying around £50 a month for both gas and electricity. I checked my account…
Changes in std charges - how do I calculate
I am at a loss. After calculating if it's worth changing from my SWALEC fxd plan to a 2yr capped and incurring charges I decided to discuss with my friendly SWALEC call centre person to be told that standard charges are all changing so my calculations are now nul and void. So, how do I possibly make a choice now as to…
MSE News: EDF to pull top fixed energy deal
"Households need to hurry to bag one of the few remaining cheap fixed energy deals as EDF is set to axe its top tariff ..." Read the full story: EDF to pull top fixed energy deal
EDF Blue or Ebico?
I've just done a price comparison for gas and electricity, dual fuel, and Ebico comes out about £20 cheaper than EDF Blue. But EDF Blue is fixed until April 2014. My annual bill with Ebico would be about £400, which means it would only take a 5% increase in the Ebico tariff, applied for a 12-month period, to wipe out the…
EDF Customer Service
Having tried various numbers to get through to EDF c/s I am fed up of waiting,its all automated now.Before you could just dial the switchboard and get put straight through. I am trying both on the landline using 0800 056 7777 and have tried various landline numbers from saynoto0870.com and they are all automated. And they…

★ ★ ★ Meet your Ambassadors

Confirm your email address to Create Threads and Reply

MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

View All

Energy

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free

Energy

Discussion List

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free