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British Gas Nightmare! Had to leave house last night??!!
Just moved into flat on a PAYG meter. Have been waiting for card to arrive from BG (was promised a card which would reset meter). was told last week that if gas runs out on what credit was left on meter, to go to shop, get card and load up. Two different cards wouldn't load up............ Rang BG at 4pm yesterday, was told…
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Confusing comparison
As my current tarriff with N power expires at the end of the month, I went online to look for a new deal. I tried U switch and Go compare first, and they came up with very similar results, (a very slight increase on what I am paying now). I then tried Money Supermarket, and using exactly the same data as before, was rather…
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Npower Bill Saver May 2013 - £75 love2shop vouchers
I am on Npower go fix 8 for gas and electricity. The tariff is not the cheapest anymore but since Npower announced the 5% price cut in gas prices last January, customers can get out of the fixed term contract if they switch to another Npower tariff by the 31 March 2012 paying no penalty (which would be £40 for dual…
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Comparision Sites - Confused
I wonder if anyone can help me as i'm slightly confused with this one. I put my annual consumption into a couple of sites for both gas and electricity (dont have the numbers to hand right now), i get loads of results telling me how much i could save by moving away from british gas to npower or southern electric mainly.…
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Massive gas and electric bills!?
Hi all, this is my first post! I've just moved into a one bed flat in London with my girlfriend. I used to live in a shared three bed flat with two others. Previously our electric was around £60-70 a month, gas was around £80 a month. In my new flat, I've done a few calculations after our first week (bare in mind we're out…
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The Big Switch (Which/38 Degrees)
Hello all I've been using MSE for a long time but don't often post so hopefuly I'm doing so in the right place. 38 Degrees and Which (I'm not linked to either organisation) are promoting a reverse auction for Gas/Electricity supply and so far have got almost 200,000 people who've signed up for campaign. I wondered if this…
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Electric heating in new flat.
Hi all. I've just moved into a new flat in Brighton (my first place out from my folks too), and the landlord has fitted a fancy electric central heating system (wet radiators) that is supposed to give instant hot water (I suspect using vacuum tanks). The manual says it's supposed to charge up on off-peak and then let you…
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EDF D/D has been taken twice?
Hi all, Had a payment for £57 come up on my bank statement a few days after switching to a new tariff/product. Basically, they've taken £75 D/D on the 28th February and then £57 D/D (according to the bank statement) on the 12th March. Firstly, I don't understand why £57 would come out as a D/D as my D/D payments were £75…
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Constant auto recloser power cuts
For the last ten years I have suffered auto recloser powercuts. I have complained many many times to Scottish Power but it appears there is nothing they can do. Apparently they are caused by trees and cows and the like brushing up against the equipment! Sorry but that doesnt seem like a reasonable explanation - this is the…
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Should I switch now or After April?
Hello guys I'm currently with Southern Electric and I visited several of comparison sites and most of them told me that npower is cheaper. The npower tariff that saves me money is a fixed one till May 2013 and they say there is cancellation fee for that package. Do you advise to go into a fixed tariff? I think it is good…
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Teenage son,his PS3 & electricity consumption
Sad I know but since I've managed to drop my daily electricity consumption from 32kwh a day to 16kwh,I'm wondering when my son disappears out for 3/4 hours at the w/e and leaves his PS3 on with a game paused,is it using much electricity ?
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New house - electricity controls help?
Hi, just signed papers for new house today and been round to do inventory and get meter readings. Looked at the electric cupboard and no idea what to do with most of it. The building has storage heaters, so an E7 meter - and a digital one at that. The meter looks like this: And I think I've worked most of it out. It…
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What is my economy 7 usage - 20% or higher?
I have just moved in to a electricity only 1-bed flat. There is an Economy 7 dial, but no over-night storage heaters. The heating is never turned on after mid-night, nor are there any electrical gadgets, computers, microwaves, oven clocks etc. Only 24 hour appliance is 1/2+1/2 fridge / freezer. I will use the dish washer…
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Eon and UDS ...again !
I have posted on here about Eon and UDS a bit recently- here is the background. Due to staff rudeness, incorrect bills and crossed meters over a period of years I decided to leave them. I took a reading myself and provided it to Eon and my new company. Some weeks after leaving Eon I was sent a demand for £500. Not a final…
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Heating - I just want to turn it off!
Afternoon all, I've been literally pulling my hair out in regards to trying to find out how I can just turn my heating ON and OFF. The house I moved into has a brandnew combi boiler in the loft, sadly the pipework ran around the outskirts of the rooms in a one pipe system. I've now moved the pipes so its going into the…
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Gas cost query
Hi, I have recently got my gas and electricity bill for the months of Dec, Jan and Feb, I am being charged £317.99. I pay a monthly direct debit of £60 and get a discount of approx £33. I had a debit of £89 in Nov. Does this cost of £317.99 sound about right for gas and electricity for the months of Dec, Jan and Feb? Thank…
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MSE News: EDF to pay £4.5 million after mis-selling
This is the discussion thread for the following MSE News Story: "EDF has agreed £4.5 million for needy households, after Ofgem found its sales staff made misleading claims to customers ..." Read the full story: EDF to pay £4.5 million after mis-selling
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EDF E7 - what hours?
I'm trying to find out exactly which hours that the E7 relates to. It doesn't seem to be listed anywhere and seems to vary greatly. If anyone could let me know or point me to a link (that actually says what they are, unlike the EDF site) showing what they are for the West Midlands, it would be much appreciated.
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Gas supply
Gas supply I need heeeelllllpp! I am currently with British Gas for my gas + electricity. Last Sept I got a call from them asking why I was leaving, I told them I didn't know I was, but they assured me I had changed to Eon. I was asked if I wanted to return to British Gas and I agreed. In Jan this year I received an Email…
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Court warrent
Hi, We have received today a letter saying meter plus are attending the property tomorrow to disconnect /fit pre payment meter, Will they just disconnect us? Or fit a pre payment meter instead? Thanks
