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comparison sites
Has anyone else noticed the difference in comparison sites. I used the one from the latest email, energyhelpline.com. They said I would be cheaper switching to eon saver 3, it said I would save 114 a year. I checked with two other sites and they both said it could cost me 11 :eek: more a year. Who is right and how do we…
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Can I get a refund
I have just had a bill from scottish power and my account if £193.00 in credit. I have been in credit all all year last billing period I was in credit by £93.00. It says on line they may give you a refund at the end of your annual review!! Am I within my rights to have it refunded to me after all it is my money and I am as…
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How long does it take to change supplier?
As per the title of the thread I was wondering whether anybody could advise how long it takes to switch supplier? The reason I ask is that my current deal with Scottish Power ends on the 30th November 2010 and I was wondering how soon I can start the ball rolling with switching supplier in order to take advantage of any…
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Preloading an EON account
I am a few weeks into the process of switching from EDF to EON online V3. I have around £200 credit with EDF (maybe a bit more after a frugal few months) I am very conscious that my last few readings will be far too low to cope with the winter usage and wondered if I could preload my new EON account with the EDF refund? I…
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Powerflush has broken my boiler!
We have been getting hassled for a powerflush for over a year by British Gas. We finally gave in as our boiler was making a terrible noise and we were told it was because the pump was struggling due to sludge which was also present in the pipes. It had its annual Homecare service a few months back, and although its 10…
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can i offer a settlement on my ongoing gas and electrictity bills?
hi i currently have my electricity and gas supplied by southern electric but i have arreas of £900 (both bills combined). at the moment im paying £259 a month for both which is way over the odds i can afford as i am on benefits. we are in debt with several places at the moment struggling to get ourselves out but this week…
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Spending £15 on Elecky a week, 23p per kw, good or bad
Just wondering what other people thought. The price of my Electricity is 23pence per KW. Forget 'tier 2' rate of 10p per kw because we all know that doesnt exist and I called BG and the woman said she's worked there for 20 years and she hasn't got a clue. But anyway, I tell people how much I am on and they laugh, whats the…
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Gas company refund
Hi, I've been registered with gas company A since I moved into my property in 2006. In 2008 my meter was upgraded and since then I've been having trouble with gas company B claiming that they are my gas supplier and trying to bill me for vast amounts of money that I have already paid to company A. After about 18 months of…
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any advice, cant afford bill??
last year i was rather nieve in the world of utility bills.... first house i was responsible for such things. anyway after paying direct debit for several months for electric when i moved house i was given a final bill of almost £1000 bieng a student i do not have this money after talking to british gas the best they can…
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How long before I get my money?
I recently switched to Scottish Power and gave them my opening reading on 6th Oct. I am currently £230 in credit with British gas and my final bill will only be for about 3 weeks so I'm expecting over £200 to be refunded from British Gas. I gave my final reading on 6th October but BG still haven't issued my final bill. If…
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Oil Filled Rads VS Electric storage
Hi, I have recently moved into a rented flat which has electric storage heaters. We are not on Economy 7 as we have a KBD prepayment meter on a standard tarrif. We have tried running the 2 storage heaters but they seem to cost a fortune!! We are only really in the flat in the evening due to work, would oil filled rads be…
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Gas and Electric Refund!
Hi everyone, Just wanted to share this.... I pay monthly dd with SP, online energy saver 3, and never look at my bills, they get emailed and i dont take much notice - not very MSE i know! But i did check today after reading Martins tips email recevied in my inbox today. I took a look at a comparison site with his advice,…
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switching and comparisons
we have not switched at this address, so am seeing big savings. on the comparison sites when they put the annual price has that taken into account the standing charge. what with x before y kwh and so on i am struggling to get my head round Supplier Plan Annual price Saving E.ON Save Online Dual Fuel V3 £856.50 £196.50…
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Average Electric Bill on a 2 bed semi detached house with electric heating and water?
Hi there i am looking to move into a new house for the first time and the only fuel the house uses is Electric i believe for both heating and water, there is no gas there. I am wondering whether there is anyway i could find out how much the last tenants were paying or whether someone could give me an average cost of how…
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Npower prepay gas meter issue
I was recently made redundant and had to switch to prepayment meters as i couldn't afford the direct debit's. When they fitted it they put £12 credit on and i accidently set a budget of £8, which held £4 back. I've just realised that the £4 is still there and i can't seem to access :mad: The instructions for the meter says…
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Creda Sensair/Quartz Electric Storage Heaters - how to use?
Hi there Sorry if this would be better suited to an alternative board, but this was where I thought it may fit... Our flat has electric only (no gas) and therefore we're having to get used to electric heating (Creda Sensair storage heaters in main room, Quartz Electronic in smaller rooms) and don't really have a clue!…
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Help needed with Salus Programmable Thermostat model RT500RF
Hi I have a Salus Programmable Thermostat model RT500RF, I am somewhat confused with it, I have read the manual and it has 5 programmable slots per day, however all you can set is the time in which you want it to come on and a setpoint tempreture, there is no funtion as to when you want it to turn off! so how does it work?…
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Switching supplier
Am quite a newby to the utilities game and after a year paying EDF for our dual fuel I feel like it is time for a change. a) am I right in understanding I can switch at any time? b) I am in credit (as explained in another recent thread of mine) of about £120. If I switch will this be automatically refunded to me during the…
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E.on ..... online service issues
Just logged into my account with E.on earlier today to provide meter readings. And was a bit bemused to find a blank page where my account details normally reside. Similar blank pages on Direct Debit / Pay your Bill / Meter readings etc. But on 'Change your details' .......... was a bit taken aback to read 'your account is…
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Question about British Gas Energy Meter
I signed up to British Gas' energy saver and received my energy monitor today. I've managed to set it up ok, and have input my tariff per their websites instructions, but as I have a night rate, the energy meter wants to know what time the night rate starts and finishes. I'm on the dual fuel standard rate and looked and…
