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How long before I get my money?

Swipe
Swipe Posts: 5,390 Forumite
Part of the Furniture 1,000 Posts Photogenic Name Dropper
I recently switched to Scottish Power and gave them my opening reading on 6th Oct. I am currently £230 in credit with British gas and my final bill will only be for about 3 weeks so I'm expecting over £200 to be refunded from British Gas. I gave my final reading on 6th October but BG still haven't issued my final bill. If anyone else has been in this situation with BG, could you give me an idea of how much longer will I have to wait for my refund?

Comments

  • ratts
    ratts Posts: 25 Forumite
    im in the same boat as you.

    but im switching from southern electric.

    gave my readings this month and have had a comformation letter saying that my home is now supplied by sp..

    just got to play the waiting game i spose...
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You dont state which fuel. For electricity your new supplier provides the CoS reading to you old supplier who can then produce you final bill and this will not occur until about 10 days after the CoS date. Therefore it mainly depends on you new supplier doing this.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • SwanJon
    SwanJon Posts: 2,336 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If you paid by DD and the DD is still open they can refund directly back into your bank account.
    Any other combination and they'll send you a cheque which can take a couple of weeks - after the final reading comes through fromt he new supplier.
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