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Returning an item & refunds
Hi, after 10+ years on E*bay - I'm returning my 1st ever item to a seller for a refund :eek: It is faulty & they have agreed for it to be returned / refunded and have arranged for a courier to come & collect it today. Couple of questions: I always pay via the "pay after delivery" option - so although the seller has been…
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more ebay glitches
Found another glitch on ebay, I wish they could get thier blooming act together. I get email notifications when certain sellers list new stock but all I am getting is blank returns 'this seller has no items listed'. Also when I check their ID it shows 'no items listed' yet they have full and open shops, no holiday settings…
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Paypal account not showing payments with Ebay
I have been buying on ebay for many years and have had a Paypal account for many years too. This week I decided to sell some bits and pieces I had and they all sold. Payment for all items is by Paypal. I received email messages to say payments had been made but on checking my Paypal account no information/transactions of…
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Have listed item and they have paid wrong e-mail address
I sold an item on ebay last night and the buyer has paid via paypal, I went to log in tonight and realised when I listed the item on the ipad last weekend I input the wrong email address for paypal. I have no paypal account on this email and therefore how can they have paid me. I have tried to ask for a password for the…
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So fed up with ebay
I have had my account indefinately restricted for selling, I recently moved and was a little longer sending then usual before and after moving, nothing too bad though as have been on ebay for 8 years so know whats acceptable and whats not! Anyway these DSRS went down although dispatch day I put to 4 days (never took that…
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Too good to be true - where's the catch?
Just seen this: http://www.ebay.co.uk/itm/BRAND-NEW-WHITE-KitchenAid-pro-500-Stand-Mixer-/160929811249?pt=LH_DefaultDomain_0&hash=item25782a0b31 The title and picture suggest it's for the mixer yet... I know that can't be the case but... shouldn't ebay do something about this kind of thing?
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SoMeone trying to cheer me up !
Someone who knows about my issue with the buyer from hell has just sent me details of a neg she got removed. She is a small business seller selling high street brands and sold something, let us say a dress from River Island. Her title was ' dress from River Island' her item description said River Island and in her auction…
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cash on collection only item,buyer wants to arrange courier...
I sold an item(large christmas lights)and i put cash on collection only,which in past has never caused any problems.But the buyer messaged me before sale finshed and asked if they arranged courier could they,i said sorry no it was cash on collection,or i would deliver local for cost(all of which was listed in…
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Foreign bidder-UK postage quote
I have just noticed that the leading bidder for my item on Ebay, is based in Malasia. The postage quoted is for delivery in UK. If he wins I am not prepared to post to Malasia for the UK price. I have contacted the bidder warning him of the potential problem. Trouble is I have no idea what the address might be, I suppose…
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sales suddenly switched on
Ebay can be an on/off sort of site. I am a terribly small seller so sell a handful of things every day and was really only selling a minimum of things these past few weeks with many of my usual BIN items not attracting any sales at all. Then suddenly on Friday it was like someone switched a button on and the sales have…
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Unpaid Item - twice (?)
I sold an item about 12 weeks ago and they didn't pay , first time its happened to me, I checked their feedback and there was hardly any for this year . so I opened a case and reported it as unpaid for etc. then just a coupla weeks ago I sell the same item and again they haven't paid . Different buyer , they've got a fair…
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Buyer from Germany? How
Typical, I have not really had many problems with ebay lately, and dont really sell much, but have had an item on BIN and its given me nothing but grief. First buyer bought it, then decided he didnt need it, but was prepared to buy it anyway, but I thought better of it and just told him to forget the sale, and I took the…
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Impatient buyer in Netherlands leaving neg after 4 days
I have just received a neg from a buyer in the Netherlands because an item I posted (the same day he paid) has not been received . The item was posted airmail small packet, with proof of postage but it was only posted 4 working days ago. He has not communicated with me at all, just left a negative. Apart from asking him to…
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Sold stuff on Sunday, clearly states on my listing "Can only post on Sundays" ROP
guy asking for a full refund because he's not received yet...!!!!!! this kind of stuff really irritates me. The item isn't something I can resell, they expire early December, so not enough time to relist and repost. I can refuse to refund right?
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Selling books
Have been using Amazon for selling books for quite some time and just wondering if anybody can recommend a similiar site for selling second hand books including old and rare books.Your help would be appreciated.
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Broken fish tank, what are my rights?
We bought a fish tank in June, paid through paypal for protection. 10 weeks later the tank cracked. We were out of the paypal time to open a claim, the seller has not been helpful saying it was accidental damage, it could not possibly be, the back of he tank where the crack is was against the wall. Should a product like…
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Postal Orders...
Yesterday a buyer in (Limerick) the Republic of Ireland purchased goods on Ebay and wishes to pay by Postal Order. They asked me to work out the total price in Sterling and give them my name and address. The buyer has only just joined with Ebay so has (0) to their name, my concern is that the Republic of Ireland use the…
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Free listing weekend this weekend?
I've had no email, seen no banners, and no one seems to have posted about it here or elsewhere. Yet lo and behold, it's saying no fees when I try to add a listing at £10 (private seller).....
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Returns - when it comes back worse for wear.
Buyer didn't read the listing so buyer is unhappy with item. Packaging likely to have been trashed. The new item I sent sounds like it will come back used, opened and not as it was sent at all. Obviously full refund offered upon their return of item in the new condition it was sent in, but the way this buyer has worded…
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What's the weight of bubblewrap
Could anybody please tell me the rough weight of the 'large' bubbled bubblewrap I have ordered some, to wrap up some delicate items and want to work out postal rates before I list them, UK and overseas if anybody has a new roll, whatever size, jump on a set of scales with the roll, weigh the total ... throw the roll away…
