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How much detail for best "Item as described"
I've noticed recently, since lots of people have started selling using mobile phones, that there are many items with pretty much no description, or just a basic "This is what it is". In terms of "Item as Described" stars, does very little details lead to good stars (as nothing in incorrect) or bad stars (as there is no…
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oh to be brave
oh to be brave enough to email this: hello xxx, I just wondered why you decided to buy my item xxx on xxx and then just not bother paying? I note you are still using ebay as you have just left feedback for other sellers and have been doing so in the 9 days since you won my item. I also note that since buying my item you…
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Another stars rant ...
I'm so cross. I sold a book a couple of weeks ago and offered free P&P to boost stars. I stated the delivery as 2nd class on the listing. Just checked my stars and the buyer has trashed my despatch time stars, even though it is clearly postmark the same day as payment. I now have 4.6 instead of the previous 4.9. I haven't…
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Seller says no paypal funds for refund
Morning A pottery money box arrived smashed to pieces yesterday, so I contacted the seller last night, packing was hopeless. They have replied saying that I will have to wait 7 days for a refund due to them having no funds available in their paypal account, or they can send a cheque (no thanks) and that it was well packed…
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Paypal or Ebay resolution centre
I contacted a seller (business) to return an item and they ignored me so i used the drop down box on the purchased item to return it. My purchase history now shows 1 case open awaiting sellers response. Seller is clearly ignoring me. I am going to raise a SNAD (it is clothing and the sizing is way out hence my original…
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Monies not received
Hi- this may sound stupid but my totals dont add up. According to Ebay, I havent received £16.25 when actually it adds up to £13.24. I tried emailing them but didn t get a reply Cant work out re the mising £3.01! Any ideas?
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Buy It Now and Mutual Cancellation
Had only two left of a particular BIN item. A buyer bought these so the listing ended but the buyer has now emailed me to say they only wanted one and could I refund so they can start again. Well being the kind considerate seller that I am I've arranged a mutual cancellation, that's not the problem. What I want to know is…
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Refund to buyer and final value fees
If I refund a buyer and cancel the transaction, will I automAtically get my fvfs back?
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Christmas Listings
I am looking for advice from veteran sellers about listing over the forthcoming holiday period. I would imagine the week before Xmas will be very busy with more temporary staff, increased items lost and delays in delivery - all not good news for e-Bay sellers. At the moment I am looking to have my last listing end on…
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Free listing in the run up to Xmas?
Just wondering if anyone knows from experience if Ebay are likely to have another free listing weekend in the up and coming weeks? Got a few things to sell but don't want to start preparing sheduled listings unless I know there is likely to be another free listing weekend.
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Finding jumble sales in Manchester?
I found one last week, but it took a lot of googling- between 10 minutes and half an hour. Then it turned out to be in Altrincham, which was fine, but a good two hours travel by bus, meaning that I missed the start and therefore the very best bargains. There must surely be a few jumbles in Manchester each weekend, but…
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Why do ebay put sellers in this position?
Twice today i have had 2 buyers that have either won an auction or a best offer cause me hassle. After 4 days of non payment email to say they don't want the item either for some payment problem or because they can't read a listing correctly! Why then am i left wondering if it's better to do a cancel transaction request…
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Item never arrived. Seller blames me!
I bought an item 3 weeks ago....a camera lens. It never turned up, I did contact the seller after a week to progress it, in case he'd been delayed sending it out etc. His response was that he'd sent 2nd class post the day after I paid for it, which was within an hour of the auction ending. I asked him for tracking details…
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Goofbid donation?
Do you donate if you're successful or like me do you just take it for granted. I'm thinking of making a donation next time I win but not the whole amount. Would you have rule-of-thumb,% or £1 or so? Thanks
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Selling on eBay
Hi, I've been lurking on this forum for a while, and have found it very interesting, so I've decided to register and take an active part. I was made redundant about three years ago, but was very fortunate in that I was able to take early retirement as part of my redundancy package, so I have a pension and I found another…
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Croydon Delivery Office?
Bit of a long shot but does anyone have the direct number to the Royal Mail Croydon delivery office? One that works, where you talk to a human? Internet search is turning up an automated 'one for all' number and the only other one I've found is supposedly the wrong number.
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What to say to a complaint?! help please
I'm clearing out my sons toys (as are we all!) I sold 3 separate ones to the same buyer. I've just had a message saying thats shes disappointed. Theyre' dirty (they weren't) and paint is chipped. Well they were chunky plastic toddler toys so couldn't be, and she wished she hadn't paid that much for them. I've looked at the…
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How can an item be the same price after 2 bids ?
I've noticed this a few times now - let's say I list an item for £1.50 , it gets one bid , then a 2nd bid , but it's still showing £1.50 . ??
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What should i do when a seller sends me a like to download software
I bought a diagnostic tool and the cd that came with it had nothing on, so i contacted the seller to tell them there was nothing on the cd and would they be able to send me another cd. I then get a reply saying If the CD is blank,please install the software from the below link. So as i don't have internet access in my home…
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egg timer symbol ??
does anyone know what the egg timer symbol means on my ebay pages? I have sold an item, they have appeared to initiate a transaction through paypal, but it usually shows as a solid coloured £ sign to tell me they have paid. Also I have now recieved an email to an old email account telling me to ' claim' my funds from…