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Monies not received

janb5
janb5 Posts: 2,698 Forumite
Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
Hi- this may sound stupid but my totals dont add up. According to Ebay, I havent received £16.25 when actually it adds up to £13.24. I tried emailing them but didn t get a reply Cant work out re the mising £3.01! Any ideas?

Comments

  • forgotmyname
    forgotmyname Posts: 33,074 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    ebay or paypal fees?
    Censorship Reigns Supreme in Troll City...

  • techspec
    techspec Posts: 4,464 Forumite
    YEP, sounds like fees. Ebay and Paypal don't work for free.
  • Have you issued any full or partial refunds? I found recently that when I sent a part refund, the full price of that item was added to the "payments not received" amount.
  • soolin
    soolin Posts: 75,001 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    janb5 wrote: »
    Hi- this may sound stupid but my totals dont add up. According to Ebay, I havent received £16.25 when actually it adds up to £13.24. I tried emailing them but didn t get a reply Cant work out re the mising £3.01! Any ideas?

    Is this one single payment receievd?

    If so open the transaction in your paypal account and it will show all the figures including paypal fees.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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