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Told I’m paid double bubble so deduct my commission
Hello everyone I’d really like some help please! I am an estate agent and I was furloughed for three months from March. I earn £25k basic and 10% office commission. During furlough the money I received altered amounts but I was grateful to be getting a wage and it was near or at the cap. When I was taken off furlough I was…
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West Midlands New Rules Covid 19
Many news channels and news papers have reported that people from the West Midlands will no longer be able to mix with any family. This is not correct, they can mix with a maximum of 6 people in 1 bubble including children. if anyone knows better please post.
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I'm so confused by the self-isolation rules!
My husband had a cough on Thursday evening so his work said not to come in yesterday. Today he got an email saying a colleague in his department has tested positive. My husband was in close contact with this person on Thursday (they cannot self isolate properly at their job). He obviously could not have caught it from this…
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Partners mother tested positive rules around going to work!?
Hi guys. Been scouring the government website but I am slightly confused on this one. Hoping you can help. Had a phone call off my partner whilst at work today saying her mother (my mother in law) has tested positive for COVID. She's a care worker and is tested weekly so last week she was negative this week positive. My…
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Expedia - NYC flight and hotel
Looking for some advice please. In February we booked and paid in full for flight and hotel in NY in October with Expedia. As it stands at the moment the flight is going ahead and the hotel booking is non-refundable but as UK citizens we're not allowed entry to USA. We bought insurance when we booked the package with…
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KLM flight to NYC, what should I do?
Looking for advice please to avoid being stuck with a useless travel voucher or even worse no refund/ voucher! In January, we booked flights with KLM to New York in the October half term for a family visit, our kids' first trip to the US. After COVID disruption, KLM's refund policy allowed anyone who had booked before…
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Non COVID positive NHS experience
About 6 weeks ago I tripped up at home and hit my head rather badly, just above my right eye. Fortunately OH was close and called for an ambulance. Took half an hour and they were wonderful. Did a few tests and off we went to A & E. umpteen tests, blood test, 3 BP measurements, 3 ECGs and a CAT scan later a lovely Dr…
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Is Poland likely to be on the quarantine list?
Travelling to Poland in three weeks time and just wondering if anyone knows if this country is likely to go on the quarantine list?
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Starbucks, My sons been resigned but never resigned
My sons employer, Starbucks, asked him to resign a few weeks ago, stating that they wont be able to give him hours to fit in with his college course. He said he would think about it as he didnt understand why as hes currently furloughed. He then received a message from his manager that his resignation has been accepted. He…
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Stand off between Travel Insurance and Travel agent
In March, on the day the FCO advice against essential travel changed, I cancelled a trip to Singapore with Dial a Flight. At that time the hotel and flights were still operational. Dial a flight refunded the flights minus 300pp which they said was Emirates cancellation fee and nothing for the hotel as it was so close to…
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Furlough, how is the 80% worked out?
Hi all, Just wanted to know if anyone can help me out with this one? I have a friend that works in bar, his contract is for 40
hours a week. But he’s been averaging 70 hours a week for the past 12
months. Should his furlough payments be 80% of his contracted hours
or his average earnings? Many thanks
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Jet2 technical difficulties
Hello, We were due to fly with Jet2 to the canaries at the end of the month. This has unsurprisingly been cancelled and we were emailed with 2 options: log into our account, click through to accept a voucher, instant voucher. Do this by midnight 13th Sept. Second option - wait for their call if we want a cash refund (which…
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easyJet flights, two separate bookings, outbound leg cancelled
I've read various threads about easyJet cancellation rights but can't find one that matches our situation... We booked return flights to Barcelona for October half term for a family of 5. Outbound flights were booked in January, but the return flights hadn't been released yet so we booked them as soon as they became…
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Gymnastics club refund
My child’s club took the April fees a week before lockdown, I’ve asked for a refund and they have said they are taking it at holiday weeks. I’ve said I don’t agree , where do I legally stand and go about a refund , we have also only used 6 months out of a 12 month membership and are not going back to the club as they are…
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Refund for package holiday
Hiya I booked a package golf holiday for 16 people flying on 21st April 2020 to Portugal with golf holidays direct. Due to covid 19 our holiday did not happen. I have been trying to get our money back nearly £9,000. They will not answer the phone or emails . I tried charge back on my credit card but because I was waiting…
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Return to work.
Hello I have been told I need to return to work by my employer. I have been furloughed since lockdown and being told to start my duty at a different location and 45 minutes drive to my new location. And it’s the drive to the new location that I can’t do. I’m not refusing to return to work but refusing to travel the 45…
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Cancelling a cancellation request on Opodo
I booked an Emirates flight for November through Opodo before all the COVID-19 restrictions came into place. About a month ago, feeling hasty, I stupidly requested to cancel the flight before reading MSE's coronavirus travel rights guide which states: Opodo said nothing for a long time, but have now finally emailed to say…
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SEISS 2 eligibility
looking for a little advice please. I’m self employed and have had my earnings drop because of covid. I successfully claimed the first SEISS. But even after claiming it, I was struggling and so I cashed in a small pension, to help me financially, (I’m 55 years old) Because I cashed in the pension (did it end of July) would…
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Appliance rental
My daughter in law rented a washing machine for 3 years, when they moved into a new rental property it had a washing machine in it, so they cancelled the rental agreement and asked for the washing machine to be collected. Before it was collected we were put into lockdown, now the company are trying to charge for the months…
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Corona impacted EasyJet holiday cancelled
We are booked with EasyJet holidays for a holiday to Spain in October. Last week 3/09/20,I was advised that the holiday was being cancelled and I had the option to request credit until 23.59 10th September. If they did not hear from me by then they would cancel the holiday and refund the full amount into my account in 12…
