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Return flight cancelled
Hi i know this has been asked but I can’t find any answers. we have a trip booked and easyJet have cancelled the return flight back to the U.K. from a European city. We have been offered an alternative airline but the flight times are more than 12 hours difference which means we lose an entire day. does this return flight…
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Net advance payment deducted from furlough payment - is this ok?
Whilst I was checking my payslips and trying to make sense of my furlough payments I noticed that in May my deductions were unusually large. When I looked closer it said that one of the deductions was a 'net advance' of £450. I have never requested an advance from my employer/ bought anything through the company and was…
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HELP!! 19 yr old son still trying to claim £5k back from STA - ABTA ATOL Allianze Insurance no help
Hello Please excuse the long message, but we are unsure where to go to next. How are you? I was wondering if you might be interested in my son's personal experience of trying to get his money back from the travel industry during these trying times?My son is 19 years old and deferred his place at University to go travelling…
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One in three Brits say the pandemic's hit their finances - MSE News
A third of respondents to a major new survey have said their financial situation has worsened as a result of the pandemic, though some say their spending and saving habits have improved - and the poll also suggests issues related to coronavirus are proving more divisive than Brexit... Read the full story: 'One in three…
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Refund for birthday party
i booked my daughters birthday party on Tuesday night and i stupidly paid on my debit card (never again) now the company are refusing to refund and were quite smug about me never getting my money back on Thursday the government changed the guidance when calling on Thursday once they opened they said all parties are…
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Beware Royal Air Moroc
Hi all,I wanted to make everyone aware of how dodgy Royal Air Moroc are. I took the below screenshot on the 3rd of September, right before booking my flights. The last sentence (Cash refund is also possible but requires more processing time) lead me to believe that if the flights were cancelled, I am entitled to a cash…
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Ethiad cancellation charge
Hoping to get some advice about a cancellation charge we've incurred from Ethiad. Me and my boyfriend were due to fly to Sydney in April but the flight was cancelled by Ethiad due to Covid19. We've spent months going back and forth with Budget Air about getting a refund and yesterday we received an email to say that our…
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Credit note/refund for holiday
Hi I'm new here but would like some advise on our refund. We were forced to take a credit note due to fears of loosing money as we were told if we didnt have the credit note. We many not get the full total cost of the holiday refund due to force majeure. We accepted the credit note but prices are double what we paid and it…
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France May 2021
I am thinking of booking easyjet flights and Home&Away accommodation seperate for next year.The Home&Away accommodation is a private villa, which I am assuming is under no obligation to cancel or refund anything even if the FCO warns against travel.Its a bit confusing as to who is responsible i.e. the owner of the private…
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Cancelled holiday
At the start of the year I booked a family holiday to Spain paying in instalments but when outbreak of covid 19 happened I told the company id like to wait and see how it was going effect are holiday before Making any more payments they told me at the time it wouldn't effect my holiday but I disagreed I was then harassed…
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council tax break due to coronavirus
I asked to stop paying for 2 months and pay at the end instead; February and March. The council said they would restart payments in July which i could just about afford to do. I hadn't heard back from them by the end of July so contacted them again. Said they'd send new bill. Nothing. Contacted again and received email…
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Ryanair refund
My holiday has been cancelled by loveholidays because my hotel is closed due to covid 19 loveholidays are paying my hotel fees back to me but Ryanair refuses to refund my flight fees because they say the flight is still on schedule. But my holiday has been cancelled how can I get my flight fees back from Ryanair.
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VAT on wedding bookings made in 2020
Hello All, When 5% VAT was brought in I questioned my wedding venue if it would make a difference to our total balance. We were sadly told no as its a single wedding package. We accepted this and continued to book our wedding however when we received the first deposit invoice, VAT was charged at 5%. I questioned this and…
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Flexible furlough - pay for hours worked
Hi My husband has been on flexible furlough since 1 July, but his employer has only paid him 80% of his salary for the hours he's worked (topped up with 80% from the flexible furlough scheme) in July and August. After querying it with his employers this week, they've asked him to 'find evidence on the Government website'…
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How long should I have to wait for a refund/credit
I booked a holiday with Inspire Travel in 2019, to go to Venice in March 2020 and then came Covid 19. The type of booking meant that I was able to cancel and I agreed to accept a credit, as I still wanted to go when it was possible. (who knew). Also, before the travel date, the FO advised against travel to Venice so that I…
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Sweden on the "safe" list of travel
Sweden added to the safe travel list A country which didn't lockdown, have masks or scare their population to death. The pandemic is OVER there. Yet, our leaders are talking about a 100bn testing scheme for us to watch a sporting event. We seem to be going backwards
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last minute.com vouchers exchange for cash
Hi can anyone tell me how i can either get hold of lastminute.com or has anybody exchanged their vouchers for cash.I just cant sem to find anything that tells you how to do it.
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Easyjet pulled route but haven't cancelled flight
Hi all I booked flights Bristol to Bordeaux for Christmas. I now notice that Easyjet schedule says no flights operating between October 2020 and March 2021 so obviously my flight will not happen. It is still showing in my bookings as going ahead and I have received no notification from them to say it has been cancelled.…
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Ryanair - double check they have registered your refund request.
Just a tip to anyone else waiting for a Ryanair refund... I've been patiently hanging on for my refund (June flight cancelled in early May. Refund requested on day flight was cancelled) but decided to follow up on it today through their online chat. Once I got through to a real person (after about 25mins wait) I discovered…
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TUI Holiday - Additional £600 to go OR £600 to cancel...!!!
We booked a package holiday with TUI in January 2019. Traveling to Greece in late July 2020. We paid the full balance of £4,786.60 on Credit Card. In April 2020, two months before we were due to fly. We decided due to COVID, we would move the holiday to July 2021. TUI said this was fine and would cost £300. On looking at…
