Cancelled holiday

daffyduck67

At the start of the year I booked a family holiday to Spain paying in instalments but when outbreak of covid 19 happened I told the company id like to wait and  see how it was going effect are holiday before Making any more payments  they told me at the time it wouldn't effect my holiday but I disagreed I was then harassed over payments I again told them I'd like to see how bad the outbreak was and it's travel restrictions but I pestered to pay then on the beach cancelled the holiday saying I'd broke my payment plan and was holiday was cancelled and I was not intitled to any of the payments I'd made to be returned to me i payed throungh my bank ive kept all the correspondence to back up what ive said is there anyway i can get my 600 pound back

elsien

You agreed to make payments for the holiday. You haven’t done so, or requested to rearrange. Unless the holiday was cancelled by them due to COVID, then I would imagine the terms and conditions you signed up to still apply. You can’t just not pay - that’s disinclination to travel and effectively a cancellation by you which loses you some or all of your money depending on how close to the departure date it is. 

When were you due to travel? 

NoodleDoodleMan

Sadly, if you have defaulted on payments then you have effectively broken the terms and conditions of your agreement, as above.

Can I suggest you go back to OTB and see if you can negotiate a re-arranged deal based on what you have already paid with a clear commitment to continue paying what ever is due based on that.

mattyprice4004

No, you didn’t stick to their payment schedule regardless of circumstances. 

I can’t just turn around to my mortgage company and announce I’d like to ‘see how things are’ before making any more payments; and this is exactly the same. 

You can’t just decide you’re not paying a company and expect them to be OK with it; you’ll have lost the money already paid. 

Sandtree

Legally speaking in the event of a breach of contract the "innocent party" is only entitled to the damages that the breach has caused. So everything the booking company had arranged was fully refundable to them then their losses are limited only to some admin costs; if things are non-refundable to them or there are fees there losses will be greater, particularly in this climate with little/no chance of reselling them. 

If their losses are equal or exceed £600 then they can keep your money and pursue you for the extra. If it is less than £600 then you are entitled to the excess back. Its clearly hard you to really know what the costs are and there is a risk that pursuing them may make them check the numbers properly and realise that its you that still owe them monies.

jonesMUFCforever

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Forumite

Thanks (old forum)

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So the new OP came back and presumably did not like the (correct) answers, so I assume they will not be back or it was a wind up?

NoodleDoodleMan

I concur with the first part your presumption