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Paid furlough wages but made to work
Hello, can anyone offer me some advice please? My husband is a heating engineer and works for a small company (ltd). His boss is currently paying him furloughed wages, but he is making them work on his house renovations. My husband has questioned why they are only being paid furloughed wage, but his boss stated that he is…
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Removed from furlough with no offer of work
I, like many others, was placed on furlough in March. I was luckily payed 100% however in July I was emailed to say that there was to be a change to the furlough agreement and that I would receive my last payment in August and from then on would only be paid for hours worked. I am a zero hour contract employee who would…
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Needing a molecular test result certificate
Hi MSE Users, Query that I was asked by a family member, their company is requiring a negative molecular test result certificate/ slip for them to return to work. Is this something the NHS offer through their testing or do they need to get this privately? I am struggling to see information on their website. It doesn't…
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Half my holiday's been cancelled by Voyage Prive and they are not answering any emails
I booked a complete package holiday via Voyage Prive going
out next week. Last week they cancelled and refunded all my excursions and
airport – hotel transfers. There is now a minimum of a 6 day quarantine when we
arrive there but we will only be there for 4 nights. They are not responding to
emails and their phone line is…
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Refused bounce back loan because of credit rating
I have been with Barclays for around 15 years. I only have a personal account but use this for my business as well. I was told this was perfectly acceptable and many people do the same. I applied for the bounce back loan and was told I had to open a business account with them. I gave them all the details and eventually…
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No feund
My flights through easyJet have been cancelled due to the covid-19 pa demic and money has been refunded... But the apartment I was to stay at booked through booking. Com refuse to pay a refund how can I get my money back... Covid-19 is out of my control and I do not believe its my fault I'm in this situation. I had not…
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Debit card claim advice
Please help! I booked Monaco GrandPrix with Paragon Sport Management for my partners 30th birthday, the booking was made April 2019. We were due to fly to Nice 22/05/20 for three nights, I chose not to include flights as we were flying to Naples on the 25/05/20 as I was due to be bridesmaid at my friends wedding. The…
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Utterly Confused after the latest gov announcement
Okay so I work in a community centre. We're covid secure, have risk assessments in place, and do everything to limit the spread of covid We have many, many groups that hire out spaces for things like Yoga, Bowls, Art Classes, Pre school, etc. Obviously the pre school is exempt, but what about everything else? If all the…
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Grandparents and childcare
Morning, I’m a bit confused about the latest guidance on gatherings. My mum looks after my 2 children and my sisters’ 3 children after school, 3 days a week. Without this support, We’re both left paying more for childcare than we earn. The problem is that she looks after our 5 kids as well as the 2 children she has…
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Holiday refund HELP please
my holiday to the Maldives has been cancelled twice ,1st in May now for October. My problem is we agreed to a credit note til December, now being told it will be March. We booked using althams travel, who used if only . Althams say its not them who are responsible for the refund and if only wont even consider it until we…
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Government grant - unable to borrow for "a very long time"
I took the first SEISS grant as I had legitimately lost business due to lockdown. Thankfully my business didn't suffer as much as it could have. I could apply for the second grant too, as again things haven't been as normal as they were last year. However, we are in the middle of applying for a mortgage and our broker has…
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Train cancellation using trainline
Does anyone have any advice on getting a full refund when the train service is cancelled and there is no alternative train available? I booked a return ticket 4 days ago (5th), the company reintroduced it’s £10 refund charge (admin fee) on the 7th and then cancelled the train on the 9th. I can’t see why I should be charged…
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STA Travel
My daughter booked a holiday through STA travel to Borneo. It is now in administration and there is no way of contacting them. She has put a claim for the £2,000 spent via ATOL. They have contacted her informing that as it’s not a package holiday she is not entitled to her money back !! What can we do . This was a gap year…
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Kenwood Travel T&C Force Majeure clause changed
Prior to Covid, We booked a special family celebration holiday to the Maldives with Kenwood Travel and are due to Travel end Oct 2020. In July Kenwood notified us that the flights we had booked were no longer running so we had to change the airport, airline (to BA) and add an extra day to the holiday due to the different…
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Ryanair - change in scheduled flight time and fees
Hello, Grateful for any help or tips. Ryanair have changed my flight time a number of times and the latest one means the flight is no longer suitable. The email they sent me says as a result of this time change they are offering customers two options, accept the time change or move your flight for free. It says if I wish…
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Easyjet cancellation - no rerouting!
Easyjet have cancelled our flights later this month from MAN to TLV. They are offering alternative flight from London but no alternative from Manchester. Am I correct that my rights include rerouting from Manchester? What can I do to receive flights from Manchester. Can I force them to provide me with transport to London…
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Refused furlough payments
Hi I am an agency chef on payroll with agency with Bolton been put into lockdown have no work so ask the question do I go back onto furlough and they answered no as they have opted out since beginning of August and so I receive nothing they will contact me if work comes in from other areas .any advice please as confused
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Any chance of getting deposit back?
Hi, My first post here so apologies if this post belongs elsewhere, just let me know. :smile: Ok, so we booked a holiday (pre-covid) to Portugal at the tail end of last year via James Villa's (our first holiday abroad for over 12 years). Fast forward to April this year and looking at the news etc it is clear that this…
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Coronavirus university and money!
Hi all My son has been caught up in the A level exam fiasco and, without boring you with the details, the situation is as follows When he eventually got his final results they were good enough to meet his conditional offer for Bath University. However, due to the delay and Bath restricting the number of places due to…
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Direct Line shenanigans
I was stranded in New Zealand in March and have been fighting since then to recover my money. I thought I was on the last lap, but I’ve just been knocked back by Direct Line for the last £1000. Annoyed is an understatement for how I’m feeling just now. Rounded figures, but close enough: - Original return flights cost…
