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Missed payments on credit file
Hi On Friday 1st May 2020 I applied for a payment
holiday for my loan with Santander via their website. There was no option for the
month of May; therefore, I applied for payment holidays for June, July and
August. Knowing my financial situation was tight due to little work
due to Covid I tried to call Santander about the…
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Social gatherings of more than six banned in England from next week - your refund rights
Most social gatherings of more than six people will be banned in England from next week in a bid to combat rising coronavirus cases – which could affect holidays, activities and more. Here's what we know so far about how you could be affected and your refund rights... Read the full story: 'Social gatherings of more than…
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Money back on voucher from British Airways
Hi. My daughter & I were due to go to France in August of this year. We cancelled our flights booking with British Airways. I got voucher codes to re book for next Aug 2021, which was fine. I spent two hours either online or in the phone in the end to BA a couple of days ago to re book, the flight for next year worked out…
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HELP! Entertainment company suffering
Hello, Please can someone help me. I have my own entertainment company classed as self employed. I have not worked since March. I have gratefully been able to take a break on some bills that are ending this month. I am receiving universal credit only, I live alone and have a mortgage. I cannot afford my bills and the…
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Help - travel republic
Hi all I booked a package holiday to Maldives with travel republic in January to fly on 19th October, paying £600 per month (total of £6200) They have closed their phone lines and i've sent multiple messages, the oldest being 95 days old with no reply.My query now is, i have two payments left, the last one they were due to…
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Covered By Travel Insurance?
We booked separate flights, hotel stay (non-refundable) and cruise prior to COVID 19 and received notification from our travel insurance that all bookings already in place would be covered for COVID 19 issues. We would be scheduled to fly out to Barcelona tomorrow, however the flights and cruise have been cancelled and we…
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Easyjet flights purchased through Edreams
Hi, my mum purchased flights for Easyjet to fly in May 2020 through Edreams. She is now trying to get a refund as the flights were cancelled but Edreams is saying she needs to contact Easyjet as "Since you are travelling with a low cost carrier, we kindly ask that you contact the airline directly to make any additional…
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Can employer pay me just 85% of my wage after taking me off furlough?
My employer took me off furlough and is paying me 85% of my contracted wage for the full time contracted hours I do. Can they do that? Also, they took off 5 days of my holiday allowance without letting me know while I was still on furlough and only paid me extra 5% of my wage on top of furlough. I am confused because I can…
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Ryanair refund/voucher email.
I have received an email from a Ryanair offering very prominently a voucher for a cancelled flight, less prominently is a link for a refund, however if you click that it only takes you to a page for those who booked elsewhere other than their app. I have read on this forum that even those that have managed to request a…
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SEISS 2 Eligibility
I am an acupuncturist working in a
clinic, but am a self-employed sole trader. I had a read through the scenarios
in which I would qualify for the grant. I successfully claimed the first grant,
as I didn’t work at all from late March to 15th June. For the first
month, so up until half of July, I also had much less…
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Where is my flight refund? (Ryanair + Loveholidays)
We had our May flights to Spain cancelled - it was a package booked through Loveholidays. As advised by Loveholidays we requested the refund from Ryanair. Fast forward to Sept and still waiting on the refund. We filled out a form on Ryanair who advised the refund had been processed - so Loveholidays should have the refund,…
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Bounce Back Loan used to invest?
Apologies if this has been answered before. Is it possible to use the BBL as an investment on behalf of the company? I don't mean taking a director loan and then investing as a person but opening an investment account in the company's name and using the BBL capital to invest for a short period. TiA
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Self isolating if you have 2 jobs
If you have two jobs but in different places what happens if someone from one jobs gets covid so your're told to self isolate but you go to the other job as you know you will not get sick pay.
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Critical illness claim on joint policy but no contact with estranged husband
I have been (legally) separated from my husband for 5 years. There is no face to face contact between us due to domestic abuse in the past. We have children who are old enough to have independent contact (albeit court ordered) so contact between my ex and I is only via, very,very rare, emails. Even this limited contact is…
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Wedding deposit
Hi, Our wedding was scheduled for October but given how unlikely it was for enough restrictions to be lifted by then, we decided to move it to May next year, at the same venue. To move dates the venue has said it will keep half of our original deposit and put the other half towards the new deposit. Now I appreciate that we…
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Working from home due to coronavirus? Claim £6 week tax back on extra costs
My daughter has been working part time from home since the start of Covid and has been told this is now permanent. She is a non tax payer, single parent of 2 girls, on universal credit and also using her electricity and gas whilst she is working, but it appears she is unable to claim the £6 why is this? Is there any other…
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UK Hotel closed. Not able to contact. No refund
Hi. I'm sure this has been asked a million times already but I'm a little confused. I had a B&B booked for a friend's wedding in October. I booked in November last year. I wished to contact them about the booking however the phone number is disconnected, the emails bounce back and the website has disappeared. I have…
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BA didn't offer me a refund option on my flight to the USA
I hope someone could help me understand if I might have been wrongly treated by BA over the Covid flight voucher issue. My apologies for the lengthly email, there is quite a bit of detail in this case. I simply want to see if I could take this through the complaints procedure or if i would just be wasting my time. Short…
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Damsons being offered for picking
Someone was offering Damsons to pick near Birmingham
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Overseas holiday
I have a holiday booked to Vietnam in November which I book in February 2020. I have been told by my travel agent that I can not cancel the holiday as Emirates are still flying there, even though Vietnam have suspended all visa's from the UK. If I am unable to get a visa how am I meant to travel there, don't know what I…
