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Bbl problems
Hi, I have tried to get a bbl ,im in desperate need, I only have a coop bank personal account, and as my credit rating has now been impacted due to several companies not paying or going bust I csnt open another account. I have tried many banks to no avail, however tide have opened an account, but don't have money .can…
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Lastminute.com contact details
Hi, My credit note is now able to be exchanged for a cash refund with last-minute. Com, however I rang the bookings number and it is not open. I have been on the website but am struggling to find another number or email to request my cash exchange. I suspect they are making it difficult to get in contact on purpose. Does…
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Notice period during and after furlough
Hi Just wondering if anyone can help. My notice will be handed in after I've been returned to work from furlough. This unfortunately is just how the timings of the new job have happened. My notice period as in my contract is 4 weeks. I have been with the company less than 2 years. I have a few questions that need some…
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Annual insurance whilst in lockwdown in Colombia
Hi all, hope someone can help. My Mum has an annual insurance policy in place since last year. She left the U.K. on March 9th spent a few days in New York and then arrived in Colombia on the 12th March due to return in April. Colombia locked down in March and closed its borders. International flights have not resumed and…
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Property Exchange to Completion
I have a question regarding post exchange of contracts for a new build property. We recently had a new mortgage offer and completion date is Jan/Feb 21 but are yet to exchange our contracts. Part of me worries that with the figures we are seeing at the moment there potentially could be a second spike of COVID. My partner…
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booking.com - force majeure policy
I won't go in to the full detail of my issue with booking.com but basically they put in place a Force Majeure policy that covered even non-refundable bookings where people were not able to travel due to Covid (within certain dates which my booking fell in to). I stumbled upon this policy on their Partners Website but could…
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Reasonable Refund Timings - 12 months??
Our wedding food provider has agreed a partial refund for a reception event that is not going ahead. However, they are trying to suggest the refund will be made in instalments over the next 12 months!? What are the rules here? I understand they must be in a difficult position and will be losing a lot of business, I’m…
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Lanzarote
We are due to travel to Lanzarote on the 30th September my partner suffers from COPD and is on the at risk register we booked with on the beach in December, and we can cancel the accommodation but not the flight with Ryanair can anyone advise
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SEISS 3
If we went into a full lockdown again do you think the government would offer a new furlough and SEISS 3 or would everyone just be high and dry this time?
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On the beach transaction fees
hi, I had a holiday booked with on the beach which was cancelled due to COVID-19 I received a refund of £14.85 for transaction fees (I paid 3 instalments) and have just received the remainder of my refund. This was however minus £14-85 surely I am entitled to the £14.85 back? I also paid £5 atol, should this not also be…
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No response from Loveholidays and we are due to go on holiday next week
This is a development of a previous discussion thread.We are due to go on holiday next week, booked through Loveholidays.The FCO advises not to travel. We have heard nothing from LoveholidaysMy wife, in whose name we have the booking, has been trying to get through to Loveholidays all day and she is absolutely distraught.I…
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Workplace Covid Testing
Hi, I was wondering if anyone had experienced any workplace Covid testing and if so what company did you use? Trying to source one that could come to a work place to test staff and obtain a positive/negative result there and then. If anyone knows of a company doing this it would be much appreciated.
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Bbl in a partnership
Has anyone been successful in applying for a bounce back loan in a partnership? My bank Santander won’t except mine due to me being in a partnership & not having a business account with them before Covid!
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Package Holiday Refund
Hi, I'm looking for some advice on whether or not I am due a full refund for my holiday to Tenerife. I booked as a package (Flights + Hotel) through Loveholidays and was informed around 3 weeks ago that our hotel would be closed for the dates of our stay. I was informed that they were trying to arrange alternative…
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Disneyworld Florida with Virgin Holidays
Booked with Virgin in Jan 2020 to travel to Disneyworld Florida on 3rd Dec 2020. Received the email to outline changes to Disney - no fireworks, no parades, no fast pass, no magic hours, no dining plan, no park hopping, etc - Virgin offered free moving of holidays to Dec 2021. Emailed a couple of times to request the move…
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Lastminute.com Flight refund help
Hi, can anyone help or advise me please. I had a family holiday booked for June this year in Holland. The flights and holiday were booked separately. Whilst the Holiday part was cancelled and the company (Canvas Holidays) offered a full refund with issue, Lastminute.com are refusing a refund as the flight still went ahead,…
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Travel from England into Wales?
I've googled but struggled find a definitive answer, can I travel from England into Wales for a camping holiday?
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Hotel Reservation - To Pay or Not to Pay?
Morning All, I'm after a bit of guidance if possible. I had a reservation for a hotel in Denmark for 2 nights that I no longer require. This was booked through Booking.com pre-Covid. As the booking was non-refundable I contacted the hotel a number of weeks back to try to change to alternative dates but as my requested…
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Easyjet help
Hi.We booked return flights to Portugal in October earlier in the year to stay with friends. Our hosts had to return to the UK due to Covid 19 and will not now be there. Our plans are upin the air and we don't want to lose our money.What do we do? Do we carry on rebooking the flght until we are actually ready to go…
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STA Travel credit voucher not valid?!
Hi, We had our flights to Vietnam cancelled due to covid19 back in March 2020. Since then, we have been disputing STA Travel’s stance on the fact that only one of the passengers on the booking was due a cash refund, the other passenger would receive a credit voucher. We have received the cash refund for 1 passenger but…
